Atlas Van Line

They say moving is one of the most stressful things a person lives through in life. Steinway assisted with our move from Manhattan to Riverdale, NY and they were lifesavers. 5 guys, 4 hours of non stop work carrying 26 years of our stuff down 3 flights of stairs. They had a great system and were very efficient. Every item was cared for and the entire experience seamless. Joe held our hands and answered all our questions, he came to our apartment personally to assess and quote the move. Even came back and brought additional boxes and tape.

I hadn't move in 26 years so you can imaging how much stuff I had. Steinway was organized, efficient and friendly. They treated every item I owned with care and the move from New York City to Riverdale, NY was a breeze. I would highly recommend them for a residential or commercial move.

A really professional organization. Joe did the estimate, Lara was my move coordinator and the four man crew-Smoky, Freddy, Steve and Thomas, were absolutely wonderful. Not a tiny scratch anywhere on the walls in either house. All furniture carefully wrapped, unwrapped and placed where we indicated. We even had a religious garden statue (not a light item) on concrete blocks).

It was moved as carefully as any piece of fine indoor furniture. I can't say enough in praise of this company. The whole moving experience was stress-free. If you are looking for a company to move your loved and valued items carefully, then look no father. Thanks to all of those involved!

I have moved 7 times over the last 18 yrs both in and out of the 5 boros, and Hudson Valley and the service at Steinway has been exceptional, always. I am not one to post, ever in fact, but having moved just this weekend in a hurricane nonetheless, the movers were on time, arrived safely and handled my furniture as if it were their own. Thank you, gentlemen, for crushing it!

I've worked closely with Steinway Moving & Storage for the past two years, specifically their Commercial division. Our partnership has focused on large-scale corporate installations, warehousing and project management. The Steinway team consistently delivers high caliber services and an unmatched attention to detail. I'm continuously impressed by their professionalism and flexibility as changes and obstacles arise.

I've found that the entire Steinway team--executives, movers, project managers, warehouse managers, and installers all work to ensure a top notch experience for their clients. I would highly suggest their services!

Steinway was very professional, efficient, and careful with all of the items moved out of my house. The way they packaged everything gives me peace of mind knowing it will not get damaged in storage. I would recommend them to anyone I know looking to utilize a professional moving service Services: Oversized item removals, Packing/unpacking, Out-of-county removals, Storage

Exceptional service and attention from start to finish. Steinway defines excellence. Steinway's team handled everything with ease, precision, and efficiency. Everyone that worked on my move was kind, professional, and courteous! 5 Stars and a 10 out of 10. I highly recommend Steinway for your move! You need look no further. They are the best!

Steinway was hands down the best mover I have ever used. They made the process go very smoothly by proper planning and flawless execution. Everyone at the company, from the pre-planning to the actual move itself, was professional and a pleasure to work with. I almost never fill out reviews but felt compelled to do so for Steinway as their level of service was so outstanding. Highly recommended!

My husband and I have moved several times in our lives and let's just say we've had some near traumatic experiences, especially in NYC. The least stressful part of our move to our new home was the actual move! The guys were on time, efficient, positive and just an overall pleasure to work with. Awesome service from the coordinator, as well. The cherry on the sundae was that they came in under the proposed total amount. Would definitely recommend the team at Steinway and will use them again next time we move.

Have used Steinway for both residential on commercial moves and are by far the easiest and best moving company I've ever worked with. Moving is always a stressful activity but they were able to make the process easy and seamless. Not only are they extremely professional but whenever I had a question they were very easy to get in touch and were always ready to help. Will not be using any other moving company in the future.

Literally, the best experience I have ever had with movers in my entire life and I've moved a lot! The team was on time, efficient, fun, and even sang a little bit while they worked. They kept me laughing all day and made sure that everything was perfectly put in place. If I could I would give them 100 stars! Don't think twice contact Joe Hamill and let him take care of the rest. Thanks again Steinway movers I love you!

Steinway was so easy to work with when I was making plans for a move. Their patience with my constantly changing circumstances was greatly appreciated. In the end, I didn't end up moving or needing their services due to yet another change in my plans. However, they were so understanding and accommodating to whatever I was going to need. I will be using them when my move is able to actually happen. They have integrity and are exactly the kind of people I will trust with my life and property.

Steinway M&S did a wonderful job with our move! We received a personal visit from Joe Hamill, Sr. Relocation Specialist to plan and price the move. On moving day they showed up early! Also: the crew on the truck were polite, professional and went out of their way to assure us that they wanted the setup into our new office to match to our expectations; and it DID! I give this review for the great job they performed and recommend them without any reservations-Thanks Steinway and Thanks Joe Hamill!

I can't say enough good things about the Steinway Commercial team! From beginning to end of the move management process, they were incredibly communicative, organized, thorough, and professional. Not only were their rates very reasonable, but the quality of work in storing, moving, delivering and installing our furniture, artwork, tech equipment, and everything else related to our office move was superior in execution. Their white-glove services were the cherry on top of a job well done. If you're looking for a team to manage your office move project, look no further.

First time moving with Steinway and had a great experience. I had difficulty finding a company to help me move on short notice. Luckily, Steinway was available and they were professional from start to finish. Started off with a facetime call to look at the things in my home to move and received a quote soon after. They are priced higher than other moving companies but the movers were professional, arrived on time and worked quickly and carefully.

They knew how to wrap and pack especially more fragile items (mirrors, glass, TVs) and took extra care from the origin to destination. Was originally estimated to finish in 7 hours but they worked quickly without breaks and finished in 6. After the move, inspected all my items and found nothing was damaged. Will definitely use them again for future moves and will be recommending others.

We cannot recommend Steinway Movers highly enough! What we expected to be the most stressful move of our lives (mid covid and with a baby), ended up being the easiest. Steinway movers packed and moved our 2bed and 2bath Brooklyn condo to Massachusetts and they were outstanding from start to finish. Their quote was thorough and one of the most competitive received.

Better yet, the quoted price was exactly what we paid. They quickly responded to all of our questions prior to the move. The moving crews on both ends were friendly, professional and easy to work with. They followed our instructions to a T and not a single item arrived broken. They were also insanely fast. While I hope we never have to move during a pandemic again I would hire Steinway in a heartbeat.

We just completed an interstate move from NYC to Austin, TX with Steinway and I can't recommend them highly enough. After 18 years in NYC and dealing with a variety of movers of varying degrees of sketchiness they were a breath of fresh air and SO professional. We got our initial estimate through Kristan Glancy who was very responsive and answered a myriad of questions for me.

Due to the pandemic they were able to give their estimate of fees based on pictures I sent them of *all* our belongings and were able to give me a locked in quote. Once we had signed on with them Heather Tormanen one of their relocation specialists became our point person with the company. She was also extremely responsive and thorough. She dealt with all the weird nit-pickiness of our building's management company and all the extra documentation they needed because of COVID in a professional, thoughtful and thorough manner.

We had a full pack move. The team of 3 gentlemen that packed up our apartment amazingly showed up 15 minutes earlier than planned to go through exactly what needed to be done and then were extremely efficient, respectful and careful with our belongings. They finished the pack up about an hour earlier than anticipated. When our belongings were en route to Texas, Heather was able to give us updates almost every day as to the status of where our stuff was and when it would be delivered.

The delivery team on this end was great as well and very thorough and thoughtful. The system they use to track belongings was super useful and we could account for every box that had been packed up with a bar code system and inventory sheet. When we finished unpacking we found that *nothing* had been broken or misplaced.a first for me *ever* in moving. This was absolutely the best, most professional move of my life and I wasn't charged a penny over the quoted price. HIGHLY recommend!

Fantastic service! From the initial estimate, to delivery of materials I.e. garment boxes, extra packing tape, etc., and to the day of your move. Steinway truly demonstrates what exemplary customer service and care for your personal belongings is. I highly recommend using Steinway Moving & Storage if you're planning an upcoming move. 5 Stars! Separately, ask for Joe Hamill, as he will put your mind at ease.

If you value your person property DO NOT use Steinway movers! I had my wallet STOLEN while they're men were moving items for a client into Brooklyn Navy Yard. A police report was made and surveillance videos and images taken from local businesses where my stolen credit cards were used. Security guards in the building who saw the man who did it verified he worked for Steinway movers, they're own men verified he worked for Steinway movers.

When questioned by detectives Joe the manager completely stonewalled them claiming he does not nor has he ever has worked for them. THEY ARE LIARS! His men were shown pictures and he 100% was employed there. A phone call between manager and employee was overheard saying not to tell us anything. Instead of doing the right thing and coming forward with they're employee they tried to cover this up and will do the same to you.

They value thieves over they're clients, remember that. The man pictured below spent over $3500 in under 3 hours with my cards, he will be caught and because of Steinway's lies and deception they will now be going down with him.

Where do I begin? Quoted 2-22 days to move our worldly possessions from Florida to NYC, 28 days later our things arrived damaged, art pieces broken. My 3rd cross country move and this was BY FAR the worst experience I've had. The actual movers were nice and apologetic but it doesn't come close to compensate for the overall suck that this company possesses.

Steinway Moving & Storage has the depth of size to handle any move required, local or otherwise. Having worked with Senior Sales Specialist Joe Hamill and the Steinway team I can give a high endorsement of their professional attitude, fair prices and care for your move-give them a call.

Great company. They have moved me 5 times and I am always very pleased. Prompt, courteous and careful. Highly recommend.

We loved these guys. Our office is mostly breakable. We have loads of glass tables, mirrors and decorative objects. They were super careful and considerate. Showed up on time, but even if they had not, nyc traffic is crazy in midtown so I would not blame them. It took about 4 hrs total, which is very impressive. You never realize how much stuff you have.

At the last min my new building asked for floor covers for the tile, and these guys rolled with the punches. They were also very prompt and personal via email. Felt like they were on the ball with things. I will refer them to other people moving. Try them; we had a great experience.

The team at A-1 Moving was professional, responsive, and kind from the very start. We had an in-home consultation (complimentary!) to itemize our belongings; Bryan was great and explained how the process would work. From there, Heather made all of the potentially overwhelming logistics seamless. And the day of, Yuri and his team could not have been better. They were thorough, and took great care of our things. Plus - they were just nice. I trusted this entire team from start to finish, and would absolutely use them again.

I recently used A-1 First Class for my move from Long Island to Manhattan and had an all around great experience. Moving is stressful, but A-1 made it easy and painless. A-1 was able to quickly send over insurance certificates to my building management and on the day of my move they arrived on time, worked fast, were extremely friendly, and handled my belongings as if they were their own.

I had some suits in garment bags that the guys built a little closet box for, I thought that was pretty awesome. Also, my contractor painting in my living room and foyer so the guys had to fit all of my belongings into my bedroom. Somehow they managed to stack everything perfectly to fit in there. Most importantly their prices are very fair. Try them out, you won't be disappointed!

Absolutely awful. They moved us three years ago from Manhattan to Brooklyn. In the process, they decided to throw out valuable and precious family photos on our fridge and broke several things. When I contacted them about this, they were totally unresponsive and unapologetic.

I would have given 1* if this was about pricing. The company sent me the estimation and I asked again and again if this will be the actual pricing. I gave them all the details (locations, number of floors, elevator or no elevator, sent the full list of the items along with the photos) and then, overall, the final bill was 35% more than the estimation and they didn't even make a discount and they said they would need to make the collection. Overall, it was deceiving when pricing is considered as the main criteria for choosing the company. $500 overcharging is way too much.

I give two stars because the moving was ok with no harm and proper packaging even though I lost the TV remote and the big closet was placed so that it was not movable at all so I had to pay extra 100 to move it to another part of the apt. Unpleasant experience, not repeating again.

These guys were incredible. They showed up 5 minutes early (early?! when does this happen?) and were complete pros. We had a lot more stuff than they realized and they handles it with aplomb. We had a long drive to NJ and they didn't show a hint of a complaint. They were helpful, polite, and pro-active. I will only recommend them to friends, and use them again, if god forbid, we have to move again.

Where do I start? I think the name says it all. First Class is definitely right. More like white glove. I felt like my hand was held the entire step of the way. Something us NYers like to experience. In the world of moving, especially NYC i've heard all the horror stories from friends and family about items getting destroyed, crews showing up late, and your apartment getting banged up.

Well when I spoke to the team at A1 i felt immediately at ease - from my first call. I was referred over by a friend who had used them in the past and was looking to move from the west village to the upper east (out of a one bedroom to a two bedroom). The representative I met with was extremely knowledgable and made me feel comfortable right from the beginning.

He walked me through all the details and down to the knit and grit so there were no surprises or hidden fees. On the day of the move the movers were excellent, super efficient, fast, very nice and more importantly careful with all my belongings. They made everything seem so easy and at the end, painless. i highly recommend giving them a call - they even do commercial moving and I've already recommended it to my own company moving this month and a few others.

Very mixed feelings about my experience with A1. Joe and Michelle were thorough and responsive prior to and during the move. They worked with me in the cost of my cross-country move and were able to secure a guaranteed maximum weight-based cost so I felt comfortable with committing to them. However, the actual move is where I had enough issues where I would be hesitant to reccomended them: 1.

I paid for a full pack of my apartment. About three hours from when my building prohibits moves I started to get concerned about the progress of the moving men. An hour later when both bathrooms and a pantry closet were untouched and barely any of kitchen packed, my husband and I had to step in and basically pack the kitchen on our own and we still ended up going over the time allowed by a couple hours (fortunately I was not fined by my building).

In the end, the company did reimburse me for a portion of this full-pack but. 2. My move included a second destination which did not get completed until well until the night (around 9pm as I recall). Although this building did not have the time restrictions of the first building, I feel my move was understaffed especially considering what happened at location #1.

At the end of the night, the truck was also so completely full that their dolly almost didn't fit which again makes me question their estimate of the job. 3. I was informed by the company right before the delivery to my destination that I was going to be charged substantial "destination shuttle charge" due to the need to transfer my stuff into a smaller van to allow for delivery on my residential street.

This is after having known my destination address for weeks! I told them outright that I felt like they were using a bait and switch tactic and there was no reason this should have come up last-minute if they had applied the proper due diligence. In attempt to be fair, I acknowledged the need for a smaller truck and offered to split the difference with them and they refused, saying that this charge was at the discretion of the third-party that actually does the delivery.

This is after I was given the assurance of seamless service between all parties involved in my move when I committed to A1 as an agent of Atlas. The actual moving team on the destination end, however, was great. I was a little concerned upon seeing a crew of 50-something year olds but they were efficient and careful. They even moved my sofa bed up our awkward stairwell with such determination it was admirable.

And a couple minor things were damaged in the move but nothing significant. My furniture items, including a very heavy and expensive coffee table which I paid for a custom box for, were undamaged and everything accounted for now 5 months after our move. So all in all, I didn't have one of those horrific moving experiences with A1, but I can't say I was completely satisfied.

I have always believed that you get what you pay for. But not so with A-1 First Class. I retired in May, 2015. My wife and I decided to move out of NYC to Denver, CO. We decided to take six months for travel. So we bid out our moving/storage job to seven companies. By a lot, A-1 First Class came in way above everyone else. But my wife and I had collected so many antiques and pieces of art over the years that we wanted the best that money could buy to protect them all. A-1 First Class had been recommended and the moving specialist who estimated the job had promised so much more than everyone else had, that we decided to spend the extra money to protect our valuables. Bryan Wolchok, the rep who estimated the job had also impressed me with his organization. So, much to my dismay now, went with him.

Our stuff was packed up up on June 26, 2015 and moved out the following day. Our things went into storage which had been quoted to me as $547/month. My monthly storage fee wound up being $818/month. That was the first scam. My wife and I traveled for the next six months. Sometime in October, 2015 I contacted A-1 to tell them we wanted to move our things to Denver by December 1, 2015.

The move out of storage to Denver began on Black Friday - was that an omen I should have read? Two or three days before the move I got a call from A-1 telling me that Bryan had underestimated our stuff by more than 2000 lbs and that the charges were increasing by approximately $2700 - that above and beyond the $15,000 it had already cost me. This was Bryan's error NOT MINE.

I believe it should have been "eaten" by A-1, but they felt differently and made it very clear to me that I had to pay ALL MONIES by credit card or bank check BEFORE my things could be taken off the truck. Our stuff arrived on December 8, 2015. There were three men sent to deliver our stuff - and they were as unprofessional as you can possibly imagine.

Their job, as they perceived it, was to dump everything from the truck into the apartment and nothing more. AND THEY DID NOTHING MORE. Just dumped all the cartons into our living room, put furniture where they wanted it, did NO uncrating though they were supposed to - they did not even take the shrink wrap off the things that had been shrink wrapped.

They did NOTHING that had been promised. But so far this is the GOOD part of the story. Yes it gets much worse. We experienced enormous breakage. Firstly, the company broke the rounded glass top to our dining room table. Since delivery I paid $2000 to replace the dining table top. Five antique Chinese porcelains were badly broken - irreplaceable and very valuable, dishes, glasses, and serving pieces were SMASHED into hundreds of pieces - replaceable, but with a lot of work on our parts.

I left out the insurance part. Before the things were moved out of storage, A-1 "strong-armed me into buying insurance for the move - another expense, but I was talked into the necessity of having it. So it was added to my bill. However, the move is over and there's HUGE breakage and no one will take responsibility - not A-1, not Atlas Van Lines and not the insurance company.

So here we are two months after the move and NO ONE will reimburse me - not the $2000 for the dining room table, nothing to compensate us for the broken porcelains or any of the other breakage. So these three moving men pile everything into the apartment in less than three hours, and finish very early because they have done NOTHING but dump our stuff in.

Then the "Boss" comes over to me and asks me to sign papers saying I received everything. They would NOT wait while I inventoried everything and he told me he had checked and everything was off the truck. So I signed the papers and they left. It took a few days to unpack everything, but as we did we realized we were missing at least 10-12 cartons.

We contacted A-1 as soon as we realized this and contacted A-1. At first all I kept hearing was I had signed the papers. Then they said to just add it into our insurance claim. We submitted our claim forms in December. Today I got a call from the insurance company saying they were not responsible and completely denying the claim - even the $2000 for the dining room table which they admit breaking and which I had to lay out the money for.

I think that makes scam #4. I have always found moving a stressful experience. And in my experience moving men knowing this have always gone out of their way to make things easier - NOT A-1. I truthfully believe I would have been better off hiring three day workers off the street for a few hundred dollars each than the more than $20,000 I wound up paying A-1.

I truly hope I never have to move again, but if I do, I will do it myself before I would ever let A-1 touch my stuff or service me in anyway. It is clear I have spent a lot of time writing this review. I am doing it to save whoever I can from dealing with these scam artists; these dishonest and lazy souls.

If anyone had told us how horrific A1 is we wouldn't believe them. We experienced breakage, loss and theft. Believe this. We left our home in NYC broom clean. Nothing was left there. So, where is our stuff? They also called us the day before the truck was leaving to deliver our things to tell us that they had mis=estimated the weight of the shipment and needed another $2500 to release our stuff.

That made our moving and storage costs rise by another $2700. We paid them well over $20,000. We traveled a bit and didn't get into our new home until Dec 8 so they had almost 6 months to go through our stuff and take what they wanted. We are missing about 20 boxes of clothing, jewelry, furs, kitchen items etc. They broke our dining table, lost a 400 year old slide lock from our antique cabinet, broke priceless family antiques.

Left us in a mess and refused to uncrate anything. Two of the 3 guys complained that they were tired and didn't want to be working as they had worked the day before. They were very unprofessional. It took 3 days for A1, under duress, to finish uncreating and restoring our furniture to its proper configurations. They KNEW that they broke our glass dining table top.

They KNEW that they lost the slide lock. We took out insurance with them and guess what? They are denying us because they say that we signed a form stating that everything was delivered. How were we supposed to know when we hadn't unpacked ONE single box before these yahoos left us in a mess unlike any we had ever experienced. The only cure for this type and level of fraud and misconduct is a class action sanction. Anyone wishing to join us in this please contact us. mkstarbar@aol.com

Calling this the worst move of my life is an understatement. They moved us from Brooklyn to Chicago. 1. NO communication about where our stuff was, when it would arrive. 2. DRASTICALLY underestimated the weight of the move causing nearly $1,000 in overages. 3. Sent a truck that was too small so a significant number of things had to be strapped to the outside of the truck. 4.

Not surprisingly, they lost a $500 bike. 5. Showed ABSOLUTELY zero compassion about the stress they were causing us until I complained. 6. Ever single person passed the responsibility of the bad move on to someone else. No accountability, no responsibility. I could literally go on for days and have emails, photos and much more to share if you are even considering these idiots.

We are a small office of around a dozen people who were looking for an easy local move. Our new building was literally two blocks away. The only catch was the move had to occur after business hours. While A1 made an attractive bid, we originally decided to go with the competitor because they offered a "guaranteed flat rate" whereas A1 charged by the hour.

When we received the written binding estimate from the competitor, I carefully read it over and noticed it was contingent on the accuracy of the attached inventory sheet. Guess what? There was no inventory sheet attached. When I contacted the movers, they told me it was shredded because it was "shredding day". Yes, That is a direct quote. OK, fine.

I wrote up my own inventory sheet and sent it over. Surprise, surprise their estimate was off and they jacked up the price by nearly $2,000. After that I told them to hit the road and gave A1 a call. A1's service was very responsive. The people working the phones were helpful and professional. They also own physical property (check out Google maps) and are associated with Atlas and ProMover.

Which is nice for peace of mind. On moving day, the moving team was extremely helpful and courteous. They even sent out a foreman to make sure the job got done right. Some movers when above and beyond, for example when we were personally moving some fragile items the moving team stepped in to give us a hand without being asked. The price was right and we only came in 30 min over the estimated time and therefore very little over the price quote.

I can't speak for residential but I whole-heartedly recommend them for office moves. Regardless of what mover you choose, be careful to read the contract. If you're getting a "Written Binding Estimate" make sure an inventory sheet is attached. It is a common tactic movers use to swindle you out of money. Moving is stressful, best of luck.