Ray The Mover

I used Ray The Mover and Marathon for packing, moving and storage services in spring of 22. Excellent experience start to finish. The quote was easy to obtain with the mobile app and competitively priced based on other quotes I pulled. The movers arrived on time and in good spirits to pack me up. I paid extra for kitchen, wall art and lamp packing.

They cranked it out with all the correct supplies. Apologies to the crew as I forget their names at this point, I held off doing a review until my experience was complete though I know for sure Jesse was there on both ends. They then stored my stuff for three months and were available to deliver on the exact date I preferred. Jesse, Junior and Mitch were equally efficient in unloading my stuff.

Nothing broke during the whole pack/move/store/move experience and the guys were very accommodating to move furniture around prior to departing. Working with Ray/Marathon may have been the most pleasant experience in my whole relocation process. Kudos all around.

I can't say enough good things about this team. The driver was extremely helpful and his team worked extra hard to make sure our family was happy and items where placed exactly where we wanted them. Our move from NH to FL was flawless and we felt like we where in great hands the entire time. If we ever move again they will be the only company we call.

Unbelievable what we just experienced. We've been planning for approximately a month to have Ray The Mover move us from Newport NH to Hooksett NH. We had a virtual tour, worked with someone on an estimate, and BOOKED for 5/28. We were told they'd come between 10am-11am that day. 2 trucks. We asked about paying a deposit and they said to wait until the estimate was finalized.

We never heard anything else and assumed it was because we'd be sending a revised list of items to move. Today, THE DAY BEFORE OUR MOVE, we called to confirm they had received our updated list, get a corrected estimate, and confirm the time they'd be arriving TOMORROW. They're not coming. We "never paid the estimate, so they never booked us." COMPLETELY OPPOSITE everything we were told/that was communicated.

They never once attempted to reach us about a deposit either. Would not recommend attempting to work with them. Completely unreliable, unprofessional, unorganized. Can't wait for a response that they're "sorry", passively blame us, and we get no actual resolution to their major screw up. Read another review - we're not the first this has happened to.

I had a last minute local small business move that needed to be completed last week. The quick response and scheduling flexibility was reassuring. I was able to schedule the local move a few days out. I only had big, heavy furniture that needed to be moved. On the day of the move, Mike, Junior and Joe arrived earlier than I expected (which was great).

Although I could tell Mike and Junior had been doing this for a while, all three were professional, personable and had everything moved out quickly. Although I felt bad they had to move all that heavy furniture up a flight of stairs, they moved quickly and were efficient. I appreciated the walk throughs before they moved anything in the beginning, once everything was on the truck, before they unloaded the truck and one final time to make sure everything was where it was supposed to be. They definitely made having to move a little less stressful.

Francisco and his crew did an amazing job on a very hot day. Professional, polite and even helped move our old 5 piece sectional couch out to our neighbors truck. I highly recommend using Ray the Mover! A+++

We are delighted with our experience with Ray the Mover. This was our 14th move and by far the best. Ray the Mover came to our house, gave an estimate for the move, assigned an internal specialist to communicate every step along the way with contact numbers for all relevant parties and took a lot of stress out of the process. The packers were kind and understanding people who couldn't have been nicer. The long distance driver was amazing. He coordinated the actual date of delivery to accommodate our schedule on the receiving end. It was like being moved by family.

Ray the Mover handled my recent move from NH to FL. Everything was handled professionally. From the initial quote, packing, loading and delivery, all went smoothly. Michelle, my move coordinator, was great keeping me informed every step of the way. Everyone who worked on my move was terrific, especially my driver, Chris.

To whom it may concern: For my upcoming Government move to Germany, I was recommended by Rainier Overseas Movers, to use Ray the Mover, based out of Manchester, NH to accomplish the task of moving my personnel effects. The team of Jesse and Junior, were on schedule/on-time, courteous, friendly and showed professional etiquette. Making it less stressful, for my upcoming move. I would highly recommend Ray the Mover to any individual/family requiring a quality move. Best regards, Nick H. of NH

We had never moved a long distance before. We chose Ray the Mover. That turned out to be an excellent choice. Received a quote and it turned out to be a little less. The crew arrived on time and proceeded to wrap and pack. I received a notice on when delivery would be made. They provided the drivers name and cellphone number so I could contact him on arrival time.

He arrived on time. The items shipped were so well packed, that I could not guess what some of the items were until they were unpacked! You will not make a bad decision choosing Ray the Mover. The employees are the best!

I have to give credit where credit is due and boy is this due. I kid you not when I say this was my sixth (6th) move in just this year, 2021 and I would say I am an experienced client having moved both domestically and internationally. Whomever chose our guys chose the perfect guys for us. I can not say more about our crew who were professional, polite, handled our things with finesse, and had a sense of humor all the while.

To add to the stress of a move our dog failed and with care and compassion our crew helped us get our beloved companion into the car for his last ride. I swear they cried with me as they hugged me.following the news the next morning. From the first contact with Kathie Keane we were headed in the right direction. Our team Chris, Sean, Jessie, Michael, Nick, and Carter were spot on and accomplished there mission ahead of schedule.

If you have a choice for your movers I would HIGHLY recommend Ray The Mover without any reservation. Believe me when I say I know a good mover from a bad one. Thank you from the bottom of my heart, this could have been a terrible stressful mess, instead albeit being extremely hard and sad it was not stressful. Thank you everyone who was involved with making this happen and with such a positive outcome. Take care and Happy Holidays to you all at Ray the Mover.

Do not. DO NOT use these guys. My furniture arrived late, in 2 separate shipments with visible damage and a large mirror was simply missing.the company had no explanatioN. I was compensated to the tune of $200 for damage that was clearly worth 5 times that amount. Company representatives were clueless and simply had no information. I repeatedly asked the owner of the company to call me of course he never did. I would not hire these guys to move a sofa across the room. They were simply terrible

Wow, Iam embarrassed, but Iam making. Things right. I have gotten rid of all my Facebook posts and writing a good post here. I'm truly sorry to all the staff at Ray The Mover, they did a good job and put up with my very bad mood. Just a lesson learned "Please Check and open Your boxes" before you say you are missing something.

"The careful movers" my butt! Just used this company and it was a total disaster! If you like your possessions in the condition that they are in then I would highly suggest using any other moving company. Also they make you pay in full prior to deliver so you have zero recourse. When items are broken and missing they stop talking to you and send their version of a "claim form".

This is a complete joke! They do everything they can to get you to say "forget it" or they simply deny your claim. That's right, they do that. They lost a very expensive item and it took 6 weeks to deliver it And when they did finally deliver it they show up at our house at 11:30 PM on a weeknight! Guess what it was totally destroyed! I couldn't make this up if I wanted to. We have not been at all compensated for our loss. Please don't give them a chance to duplicate our nightmare with your move!

First time using a moving company and they were so helpful and knowledgeable. Was nervous about moving some of my Mom's things and the logistics involved but Sharon and Michelle were great! The driver and mover was also very professional.

Had then move me from Manchvegas to mont vernon. Crew was great and they even did an audit on my bill and refunded me $100. Great professional outfit. Recommend them to the highest!

Beware! We received a quote based on a list of items and boxes we sent. We did not end up needing a great deal of furniture moved as we decided to sell these pieces prior to the move date. On the move date, the movers (who were nice guys) said there boss wanted them to hurry up to do another job up north. They had only been there a couple of hours and my quote was based on 7 hours, 3 movers and one truck.

I agreed to give one bed to one of the movers rather than discard it. I believe because of this, the movers wanted to make 2nd trip to fit in the mattress and boxspring (king size) for personal use. I was charged over $600.00 for the 2nd trip. The manager, who took days to respond to me, claims it is because of the weight of the truck. This cannot be possible as we did not move the bedroom set (six pieces), a wall unit (3 pieces) and another living room set (3 pieces)! So, I was either misquoted initially, or completely taken advantage of and overcharged. Oh, and I should mention, my son and nephew helped the movers unload the truck to be kind to the movers as we fed them.

I cannot believe this is Ray The Mover's way of doing business. Very sad. Unfortunately, I am forced to seek third party assistance as this overcharge is completely unjustified.

If you are in need of a full service mover please do NOT hire this company! It was a complete disaster. Starting off, we received a quote and arranged dates, and they changed their tune about a week before the move, telling us they could now only give us a 10 day window when the movers would be at our new house. But for an extra $3500 they could expedite it and be there on our original moving day we had given them.

With a family of 5 and a dog we could not risk staying in a hotel for 10 days and had to pay the extra amount that had never been mentioned until the week before. The move itself: It started off with only two guys to load up our house- claiming people had called out sick - well they were there from 8am-9pm when we had to close the next morning on the house.

They were not careful in the house and left some dents in the walls. They arrived at our new house the day after closing, citing a flat tire for the delay. Again, only had 2 guys to bring all of our stuff into the new house claiming once again that "3 guys had called out that were supposed to be at our house". They peeled the paint off our new door, scuffed up our new hardwood stairs pretty bad, and broke a light.

They did not assemble anything that they had disassembled which was supposed to be part of the full service. They couldn't move our treadmill because it was too heavy so just left it in the garage. The worst part, after paying the $3500 "expedited fee", about a quarter of our stuff was not on the truck! Including our grill, baby seats, and all the kids outdoor toys and garage stuff.

They claimed they had underestimated the weight and had to bring the rest of our stuff on another truck. We had to follow up with them multiple times and the stuff arrived from a different random company 3 weeks later! 3 weeks, after we paid $3500 extra to get our stuff on moving day. We were never offered any kind of apology or compensation. All in all, working with this company was a disaster. I will say one good thing, the main mover in charge did a good job and was fast and hard working. It's a shame the rest was such a disaster!

We were less than impressed with the service and especially their LACK of connection with the actual Allied movers. Although the packout went well, everything after that did not. We expected delivery in Florida in about two weeks after pickup (the time range given to us in the contract). On the last day of committed delivery, they could NOT tell us where the driver was and if our stuff was going to show up.

When it did not, it took them another TWO DAYS to get an update, which was that our stuff HADNT EVEN LEFT THE WAREHOUSE IN MASSACHUSETTS! Not only did we not know our stuff was going into a warehouse along the way, but how could they ever commit to the original two week delivery? Once things did get on the road, again they could give us no updates on the status and where the driver was.

The driver himself never answered his cellphone for us. At the end, our goods were delivered TWO WEEKS beyond the original window given, and then our damage claims were denied by Allied as our stuff went into a local storage until our house was ready. Overall, we do NOT recommend Ray the Mover/Allied.

We recently moved from Bedford, NH to Manchester, NH and were delighted with the quality of the service provided as well as with the overall cost. The moving crew was led by a gent by the name of "J.T." who did a great job of directing his team. This move took place during the extreme heat and humidity of late August and we were amazed by the energy levels and patience exhibited by the entire team. They interacted well with our family and we appreciate their professionalism. This is our third relocation with Ray the Move and I highly recommend them.

Be wary of the movers. The move went well, the team was courteous and worked hard. We tipped all movers generously even after a lamp and desk drawer was broken. Unfortunately after the move we realized that a change jar containing several hundred dollars worth of change was missing. The team was questioned according to management and none of the 6 members could remember anyone moving the jar that would have taken 2 men.

The owner called but their only suggestion aside from an apology was to file a police report. Very disappointing outcome. Yes they may move your things but they might "forget" to move some items of worth.

My husband and I have used Allied Van Lines for 6 moves since 2003. Ray the Mover is their agent in this area. On our most recent move, part of our load was local and they packed, moved and unpacked it. The other part of the load was long distance from Utah. Ray the Mover's crew delivered and unpacked that load. Our experience with everyone we dealt with at Ray the Mover was professional, competent and friendly. Their crews are the best! I definitely recommend them.

My move date was met with hard rains. The 2 movers were both pleasant and very professional. Despite being soaked, they maintained a great attitude and treated my belongings with care. My move required pickup at 2 locations and the actual time for the move was withing the estimated time. Very satisfied customer, would use them again and recommend them.

Ray the Mover moved us from New Hampshire to Florida. All the people concerned were professional and courteous. Theresa in the Manchester office came to our home and gave a detailed bid. She remained easy-to-contact as we planned our move. On the moving day two Ray the Mover men arrived with the head man, Lous Gouma with the Allied Van Lines Van. These men were quick and hard-working pros.

They put down tarps and carpets and were careful not to touch a wall or soil the floor. A week later Louis Gouma and another gentleman arrived in Florida with all of our belongings. Again carpets and tarps were laid down. Lous Gouma and his associate put each box where I asked - which greatly helped our unpacking. They were total professionals. Everything was arrived and was set up safe and sound. I definitely recommend Ray the Mover.

LOST MY STUFF AND I WAS DENIED COMPENSATION! I wish I could give negative stars! Simply awful experience with this moving company to Florida. Low class, crude guys working at the Manchester division who don't care about your stuff at all. They dropped things and put large scrapes in my flooring and walls and denied it. They took many smoke breaks and sat their sweaty and dirty selves on my furniture during a break.

The crew in Florida was even worse! They were out-of-shape smokers that kept asking if we had everything. How were we supposed to know? Everything was still in BOXES! We opted to pack our own boxes back in NH-- bad decision as we realized that we were missing MANY items they refused to refund us anything! We weren't told anything to make us think we wouldn't get compensated if they had lost our stuff at any point in this process.

Nor were we told that our stuff was initially going to be loaded into one truck and then unloaded to then be put in another larger trailer with other people's belongings separated by a divider. How could they keep track of who's stuff? THEY DIDN'T. About a month later we received a call from them asking if we had found any stuff that wasn't ours. Unfortunately we hadn't as we weren't going to get our OWN stuff back! NEVER AGAIN!

Worst mistake I made was hiring Ray the Movers! Moved from Manchester to FL. 1) Estimate vs actual cost, cost me $2700 more. 2) Originally I was told I would have a delivery date range which worked, 4 days before pickup, I was told the delivery date was going to be 7-8 days later (which caused my wife and I to sleep on an air mattress with NOTHING else in our new location in FL.

Also was told that if the delivery date wouldn't work, I could get another mover. REALLY! 4 days before pickup, where can you find a mover that fast without paying extremely high dollars? 3) Ray The Movers broke there contract by showing up one day late. I was told the truck broke down. Fact of the matter Contract was broke! 4) Countless items missing from my shipment.

Come really, 3 Ladders (one being an extension ladder missing. How can you miss something that big? Only part of items showed up (example a table with 4 legs, 3 legs show up. 3 legs show up for another small table, but no table! 5). All boxes with fragile items in them, CLEARLY marked FRAGILE and DO NOT STACK items on top! These boxes came in crushed and numerous items broken.

Straight out, Ray the Movers are half rate movers. If you want a headache, you items missing or damaged, then go ahead and hire. I recommend to RUN AWAY! I've moved over 18 times in my life, never have I experienced such a bad experience.

First thing I can say is never use this company, one of if not the worst company out there. I chose them to move us from NH to Florida, first mistake. The office people talk a good game, but won't tell the truth. Was picked up on July 31 was told 4-10 days for delivery, it was 18. Was given an estimate and then got a call saying it would cost $800 more dollars due on delivery, ok so that's two changes.

The load finally arrived over 50% of the boxes were damaged, things broken, furniture scratched. Finally it was all unloaded the driver left. We had a TV a 50 Mitsubishi was packed in a TV box, had one complete roll of bubble wrap around it, pillows packed around it, I unpacked it plugged it in and the screen was shattered with cracks and breaks running through it.

I called the office the lady there said well if the box wasn't damaged then it's not their fault. They charge extra because they tell you that when the driver gets here he is hiring a couple Of people from the office here to unload, another lie, the three that unloaded all told me they were chose from a homeless shelter to do it and they have never unloaded a moving truck before.

Overall it was $4000 total to move here and now the cost to replace all the broken items. I warn everyone stay away from this company. I am filing a damage report but they said at the company office it could take 9 months for an answer. HORRIBLE, COMPANY. keep looking and don't stop here. again DO NOT use this company.

We employed Ray the Mover to move us fro NH to Maine. In the process, we found one of their employees going thru our personal belongings, had several items broken, and found scratches on our newly finished hardwood floors where furniture had been moved into the room. The crew was hard working but very young and inexperienced. We would never use them again to move us.