Gk's Custom Polishing

They restored the marble flooring in my master bath. They do amazing work. They showed up on time, worked hard and were very polite. I have had them a couple of times in the past and highly recommend them!

Texted the company for a price on detailing the exterior of my motorhome. They promptly responded with a bunch of questions which I answered promptly and I also sent a picture of the motorhome. 2 weeks later and asking them several times, I still have not been provided a quote. Actually they have not responded at all. If you're going to offer text as an option to communicate and engage a customer I suggest following through in some way.

Still waiting almost 2 weeks for an estimate on a job to help repair a bad concrete staining job. The gentleman that came out to look at it was great. If the job is too small for them I just wish they'd tell me so I can explore other options. Would love to be able to actually review their work.

I cannot recommend this company enough. They came to my workplace last week to clean my boss's truck, and I was so impressed with the job Elliott did, that our company had them come back today to do a group of employees' vehicles. Elliott returned, along with two other workers, and they all were incredibly professional and thorough. Our cars haven't looked this clean since they were driven off the lot. I will definitely be using them again!

I worked with Jonathan from GK Polishing. I highly recommend him and GK Polishing for their honesty and true knowledge in their field. Jonathan actually guided me to not carry out any work for a small scratch I have on a countertop since it would have been excessive work and recommended a product I can use from Home Depot instead. He was out for my interest and sincerely saved me money. This is a company that truly cares about their costumers and their reputation. Highly recommended!

I just got my 2020 Ford Explorer back from the GK crew. It looks better than it did when I purchased it last year. These folks are the real deal. The owner checks the cars before giving me the keys, and won't let my vehicle pass inspection until it is perfect. I treat myself here several times a year to get my car looking great again. I leave their parking lot smiling.

In the Fall of 2017 we hired the company to put an epoxy coating on our 30 year garage floor. The one and only reason that we were getting the work done was because of having to keep patching various parts of the garage floor that were flaking up from years of salt. Prior to the work being performed not once was it mentioned that their epoxy solution may not be effective and I will continue to experience flaking in the garage floor.

After the job was completed I have continued to experience some flaking, which GK's has come out to repair free of charge three times. Now they will no longer maintain. Their staff even stated "Surprised you do not have more issues". If there was any concern about their solution not working effectively, it should have been communicated up front.

Very likely within the next couple of years, we will have to replace with Nature Stone. Unfortunately we are out $5,000. If they would have advised that their solution may not work, then it would be our fault for hiring their services. When they communicate nothing, who should remedy? GK's in my opinion. My advice to potential customers to confirm warranty and be careful of what they promise! ------- The following is an update to my review after seeing the company's response.

My strong advice is to be very cautious using this vendor! The following comment was made in the response by GK's "We do NOT sugarcoat anything and will always discuss potential problems or limitations, even if they are remote possibilities." This is a complete lie and please be very cautious in using their services. I was told specifically by their salesman that they did not make me aware of any potential issues because they normally don't happen.

Obviously they did not make me aware of any concerns initially and certainly did not communicate any concerns "even if they are remote possibilities" GK's also indicates in their response "There is no way we could have known this about your garage floor during the estimate process or while the work was being performed" This is also a complete lie.

Their installer who came in for a couple of the repairs, told us specifically that he was surprised on how well the initial epoxy was holding up because he had concerns. This was mentioned by the same installer who was with the company for years during a couple of visits to the house. If this was a concern by the installer initially, we should have been advised so potentially we could have stopped work in the garage and went with another product (i.e.

Nature Stone). I was convinced by the salesman that their solution would hold up better than the Nature Stone Product, which was a complete lie. Not once were we advised of the "remote possibility of any issues" prior to or during the initial application of the epoxy (despite the individual installing the product informing us afterwards that he had a variety of concerns). Don't trust what you hear.

I recently had the unfortunate experience of driving under a bridge where slurry was leaking due to a failed screen during concrete sawing. The slurry was both outside and inside the car - as I also had my windows and sunroof open. GK Custom Polishing was recommended to me by a friend. I cannot say enough wonderful things about the Front Office Manager Maura and how helpful she was through the entire process. Greg the Detailing Manager made sure he knew where all the problem areas were, and when he drove the car out the day I picked it up it looked amazing. Many thanks go out to Maura and Greg for helping me to get my car back to looking beautiful. I will definitely be back for future detailings.

I had a great experience with this business. Very professional staff, from the manager calling me and confirming my appointment to letting me know what time I can pick my car up, welcoming through the entire process. Amazing job on the actual detail of my car, even the interior crevices were dust free. Would highly recommend this business, I will be a repeat customer.

I've been meaning to write this review for awhile. I would highly recommend this company for automotive detailing. I'm not sure how they did it, but our seven year old Jeep looked like new when we picked it up! I had this done for my husband for Christmas, and I was especially impressed how GK's offered loaner vehicles that were toasty warm the morning we dropped off. Very pleasant to work with. We will definitely be using them again in the future!

Took my 2012 which I haul my dogs and go camping in. I hoped they could at least refresh it a little. I did not expect it to come back to me looking like it had just driven off a new car showroom floor. But it did! Two weeks later I took in my 2011. Same results. These guys obviously take PRIDE in their results. I'll definitely return in the future.

Wonderful company, will be very happy to do business with them again. They fixed my countertop that everyone told me couldn't be fixed! Professional, on time, finished the job quickly. Cleaned up everything when they were done. Would highly recommend!

My youngest daughter gave me the gift of interior detailing on my Tahoe for Christmas. She said it would look like new when I got it back from GK. I took it in with 3 years of wear and tear, dust, dirt and some salt stains on carpet. What I received back was BETTER than the day I took possession new! I don't know how they did it, but not a speck of lint anywhere on the black carpet, no dust or grime in the controls, no chemical odor, no slippery surfaces.

It was perfect! Their loaner vehicle was sparkly clean, a recent model, and in excellent driving condition. I went away really liking not only the service, but the people I met there. Very, very impressive business on all counts!

Needed to get the interior of my minivan detailed right before a long road trip. They were able to schedule my after a cancellation, and completed service within the time frame requested. They also assisted with transportation since I did not have access to a second driver. The interior of my vehicle looked nearly brand new, with only a couple small areas that were not cleaned. However, I am willing to overlook this given how nice the rest of the car looked and the fact that they were asked to have the car finished by a certain time. I strongly recommend GKs for anyone needing detailing in the Avon/Avon Lake area!

Grant and his employees- Joey and Jonathan especially, are very professional and thorough -my husband Bill and I are quite satisfied with our results. We had our granite polished and had a problem with one of our counter surfaces that Grant and Joey worked on until the results were 100% perfect. We would highly recommend GK's Custom Polishing!

Great job, terrific service. Jonathan came out and told us exactly what we needed for our granite counter tops and stamped concrete patio, then squeezed us in to have the job done.