Lausch's Moving & Storage

We contracted this company to move my mother today. Nobody showed to do the move. We called the office and nobody responded. We drove to the office and nobody answered the door. We finally found some guy to ask and told us to wait a minute, then got in his car and drove off. Finally we found someone else who informed us the entire staff quit yesterday. Don't bother with these guys.

I scheduled a move with Lausch because I had used the company over 10 years ago and was pleased with the service. I made my arrangements weeks ago. My move was based on settlement dates. I have been packing and preparing for my move. This AM, 6 days before my move, the movers showed up. I was incredulous. The movers left after I explained the move was on the 10th.

I received a call from Brian who informed me that, unless I moved today, my move was cancelled. He yelled at me, called me a liar and threatened me. I have 1 move to make. Wouldn't I know the day? My agent and others could attest to the same. You might imagine how upset I am. There was no attempt to work with me in any way. I wanted to speak with someone in charge but Brian disconnected the call. I would never have expected to be treated as I was. I warn those considering this company to think twice.

DO NOT USE THIS COMPANY! I had spoke to one 'representative' on Wednesday and was told that they would have the boss call me back tomorrow because only he can schedule trucks. He assured me that he would call me the following day. I never received a call and I called and left messages several days after with not one single return call. I explained that I needed service urgently and if they couldn't help me, it was fine, just please let me know.

I went with another company and had 0 issues. People wonder why mom and pop shops close to the big box companies. You would think they would be more appreciative of the business. Not in this case, they decided not to do a simple thing as make a phone call back to me and now they lost my business and getting this review.

Edit: This company has went completely downhill and customer service is their last priority. Seems like they should get new employees and treat them better or hire a new manager. (Polite and hardworking crew that got the job done. Also, the office manager was very nice and understanding. I'd recommend Lausch's to anyone wanting a good hassle free move.)

I wanted to compliment Brian and his wonderful staff of movers who loaded a pod for us and then moved furniture to our house. They worked so hard and were so careful and professional! I highly recommend Lausch if you need to move!

This is a couple months late, but I finally remembered. Lausch's moving service is top notch. Their original quote was about $600 cheaper than the competition. The crew showed up early, were very friendly and they were ready to work. They got right to it, were extremely careful with the items that we noted as fragile or important. They were very helpful at placing everything where we asked and even offered to help rearrange everything once the truck was unloaded.

And they did not drag their feet, they finished the job with over 2 hours to spare and saved me over $300 on the original quote. I highly recommend lausch's, and you should know, my recommendation is basically a guarantee.

I used Lausch's Moving to have a piano moved from one home to another. They returned my initial phone call promptly, made scheduling easy, and showed up when they said they would. The piano was moved with no problems and the three men who completed the job were courteous, efficient, and polite.

Unbelievable! My move was stress-free thanks to great customer service and careful, considerate handling of my furniture. Scheduling was fast and easy and I felt like they cared about getting me moved when I needed to be moved. The guys were very pleasant and hard-working and I will absolutely recommend Lausch's Moving to anyone I know who needs moving services. What a great experience!

My recent move using Lausch's exceeded my expectations. Jessica was very helpful with all my questions and answered them promptly. My crew of Nate, Jamie, Seth and Mike B were very polite and courteous. They worked swiftly and efficiently and took great care not to damage my belongings or the homes I moved out of and in to. What a great team this company has! I would highly recommend them!