Rent-It has been serving Los Angeles and Ventura Counties for the past twenty five years. It is our mission to exceed your expectations. Whether you are a tiny business, a Fortune 500 firm or just moving across town we will supply the same personalized quality solution for all your truck rental requirements.
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Reviews (20)
Jerry Budnick
May 30, 2022
Ruben Nevarez
Dec 27, 2021
Jenn D.
May 11, 2021
Juan Mejia
Dec 07, 2020
Sam Terceman
May 04, 2020
Ashkan Rajabi
Dec 09, 2019
GreatThings
May 03, 2019
Greg E.
Apr 05, 2019
Beverly K.
Mar 02, 2019
We rented a cargo van to pick up a washer and dryer and other things in the rainy weather. Brian helped us and he was so nice and professional! He made sure everything was okay and we were familiar with how to operate the van before we left. Rent-It scored when they hired Brian! Excellent representative for their company.
Lisa
Nov 07, 2018
MIke W.
Jun 08, 2018
**Extremely Disappointed** We rented a truck to conduct some business and it arrived in what we believed to be working condition; however, a few hours after being parked at our warehouse, as we prepared to leave, the battery would not click over to start the vehicle. We called AAA to charge the battery but the battery was too big so we called the business to assist us.
When they finally came they had to swap the battery because the dome light inside of the lift-gate was left on (we had nothing to do with this and a proper vehicle inspection before giving us the truck would have alleviated this.) We spent hours trying to figure out a resolve for something that was out of our control. Not only did we arrive late for our appointment, when we came back to this location to drop the vehicle off, they were apparently closed.it was 4:20pm on a Thursday.
We drove the truck back 20 miles to our area and came back again at 6am, before anyone employees at this location were there, and they still charged us for a whole new day plus insurance and the mileage to bring the truck back which was approaching $200. We are business owners and as such, we wholeheartedly stand on the premise that good business character brings good business.
We will never be using this location again and as people that believe in investing in our community we are disappointed that this is not a place we will be using furthermore.
When they finally came they had to swap the battery because the dome light inside of the lift-gate was left on (we had nothing to do with this and a proper vehicle inspection before giving us the truck would have alleviated this.) We spent hours trying to figure out a resolve for something that was out of our control. Not only did we arrive late for our appointment, when we came back to this location to drop the vehicle off, they were apparently closed.it was 4:20pm on a Thursday.
We drove the truck back 20 miles to our area and came back again at 6am, before anyone employees at this location were there, and they still charged us for a whole new day plus insurance and the mileage to bring the truck back which was approaching $200. We are business owners and as such, we wholeheartedly stand on the premise that good business character brings good business.
We will never be using this location again and as people that believe in investing in our community we are disappointed that this is not a place we will be using furthermore.
Todd Cg
Jan 14, 2018
Brandon D.
Dec 13, 2016
*Urgent* Please Read* This was the worst experience I have ever had. The manager Lionel has the worst customer service, I have ever experienced. I fueled the vehicle to the top of the tank, it would have overflowed if I put anymore fuel in ($30) extra charge, There were signatures that were forged that I did not sign for Insurance. ($50) extra charge.
The list goes on, DO NOT go to RentIT. This was a awful experience. I lost over $100 of expenses due to the lack of professionalism and communication. Go to Uhaul and other rentals. This manger Lionel definitely lost business for Rent It.
The list goes on, DO NOT go to RentIT. This was a awful experience. I lost over $100 of expenses due to the lack of professionalism and communication. Go to Uhaul and other rentals. This manger Lionel definitely lost business for Rent It.
Andrew G.
Nov 10, 2016
Lionel from Rent-It is seriously the best. Every single time I have needed a rental, the trucks are there waiting and guaranteed, unlike most of their competitors. Rent-It has great customer service, simply magnificent communication, and is truly the way a business should be ran. Just wanted to say thank you from all the guys at Magnificent Movers Inc.!
You guys are the best in town and we really appreciate everything you do for us. Here's to everyone at the Rent-It Ventura truck rental facility, you guys are great! If you need great service, would like it easy straightforward rental, don't want to deal with the lack of communication from Truck provider other facilities, then use Rent-It Trucks!
You guys are the best in town and we really appreciate everything you do for us. Here's to everyone at the Rent-It Ventura truck rental facility, you guys are great! If you need great service, would like it easy straightforward rental, don't want to deal with the lack of communication from Truck provider other facilities, then use Rent-It Trucks!
Tammey F.
Oct 01, 2016
Brian C.
May 19, 2016
I rent tucks a lot for work, from everywhere around town. This experience has been the best so far. Rent-it has excellent customer service and fair and competitive pricing. I rented one of their 16' box trucks with a lift gate and it was fantastic. The best part is a clean, good smelling truck! They will definitely be my first call now instead of some of the other truck rental places.
Gino Gopez
Jan 03, 2016
George C.
Nov 29, 2015
I have used Rent-it several times since moving to Ojai to pick up material in Los Angeles. I rented a 26 foot stake bed truck with a lift gate both times. The trucks ran excellent and the staff has always been helpful and professional. I will continue to use them and would recommend them to anyone as well.
Adamos R.
Sep 02, 2015
We rented a truck on friday and and returned it on sunday. The truck broke down while going down a hill carrying my business equipment and personal property. It was damaged. I asked for a full refund after explaining the what happened in detail, and they refused to even give a discount after there truck had caused damage, and time loss. There were several people who witnessed what happened.
While I was treated courteously by the staff which was exemplary, the truck was never in good working condition. The truck had problems switching into gears. You could put it in drive and then press the gas peddle and the engine would rev and the truck would not move. You would have to pass the gear you wanted over and over until it really changed gears.
This made the truck unsafe to drive and it resulted in going down a very steep hill unsafely. When we returned it on sunday to get a replacement it took a very long time. 4 hours lost from the time it took to drive the truck back and get a replacement which we did not even get because it would have easily been another $100. so we dropped off the truck and left.
While I was treated courteously by the staff which was exemplary, the truck was never in good working condition. The truck had problems switching into gears. You could put it in drive and then press the gas peddle and the engine would rev and the truck would not move. You would have to pass the gear you wanted over and over until it really changed gears.
This made the truck unsafe to drive and it resulted in going down a very steep hill unsafely. When we returned it on sunday to get a replacement it took a very long time. 4 hours lost from the time it took to drive the truck back and get a replacement which we did not even get because it would have easily been another $100. so we dropped off the truck and left.
Mike S.
Sep 16, 2014