Mill Creek Self Storage

Came in for an inquiry and walked away with a unit, confidence and peace of mind. The price was right and Gloria was professional, caring, informative and extremely patient. Thank you so much.

Very professional and easy going employees there and clean there too!

I've been a customer for years and recently was in need of a bigger unit and there were no 10 by 30 available, but the Manager found me a unit that fitted my needs perfectly. She was very professional and explained all details to me. When and if I have to call the office and no one picks up, I take into consideration that just as they did for me, they are probably showing units to other new customers or taking care of unit issues, so I just try again at a later time. The staff is great!

Hard to call to make payments and they just are simply never there to assist you over the phone or in office. And I'm at the location a lot it's never busy. They don't check voicemail or just doesn't care to return your call best time to get in contact is right before they close.

The people I met who worked there were great as far as customer service. Would have given another star if there were more carts available to move your storage items.

Wanda was excellent, very professional and knew her job. Thank you for your service. I will tell everyone about you!

I used two units for two months, moved out prior to the next billing cycle and they still charged my unit Thanksgiving Eve for $250. Then turned around and told me I can't have a refund for 14 days. I clearly communicated the unit was closed and no lock was on it. They charged one unit but not the other, which shows I communicated about my units being closed.

HORRIBLE! Everything in my storage unit got soaked. Thete was mildew on everything! There was moyse droppings over everything! I walked up to my storage unit to find buckets filled with water from a clearly leaking ceiling that was not fixed. Everything was complete soaked. I lost tons of stuff. I was never called about the leak. There is no one you can talk to.they dont have customer service. Hirroble! I would NEVER put my syuff here. They made sure they got my money every month for 3 yrs for me to have to throw everything away SMH. Dont go here!

I am an active duty service member and was unable to be present when the moving coming arrived at the facility. The location manager was extremely kind and helpful in every step of the way. I hadn't a thing to worry about! My belongings were at this facility for four years and were in the same condition I left them in.