Quincy Storage & Transfer

**Edit based on reply from Quincy Storage. I pride myself on being calm and professional in all aspects of my life. Your reply about me yelling and screaming is not true. I simply came in and explained exactly what I wrote below. It's been disappointing working with Quincy storage. We did a big move from NC to Quincy and have two units. When we moved we specifically identified which items and boxes we wanted in the smaller unit with bright red tape around each box(Xmas/holiday items, tools, etc).

They assured us the items would be separated. That didn't happen and we had to hunt between both units to find items. Second, my credit card was compromised and I wasn't billed for 3 months, once I realized I hadn't been billed *I* called and gave them my updated billing information and they properly charged my card for the missed months. Now 20 days later I go to empty one unit and both locks are changed.

I'm assuming that happened in the months we weren't billed, but I would expect a phone call and I'd stop by that day to take care of it. And after I pay for the remaining balance it would've been nice to have my keys work again! I'm sure there's better options with more organized services in town.

The most professional, best service we could have imagined especially knowing that moving is such a stressful process. We are very thankful for the excellent service and plan on using them again as well as recommending this company to our friends and colleagues.

Lots services provided a wide range of options been working here for over a year 1 of my favorite jobs for sure we have awesome staff and an amazing boss call or stop in trust me we got you

My wife past away and we had a storage unit and I went to pay it so I can get our stuff out and they took the money but wouldn't unlocked the unit only couple days late then my wife ex family went there when I went to talk to my lawyer about it and they gave them our stuff and I have family pictures that could not be replaced and my kids stuff and lots of tools I used on jobs and they won't take responsibility for what they did. I would never go there again are tell people to go there they don't care about your stuff just money they can get out of you and that not good bussiness don't go here

The move arrived on time and everything arrived complete. Nothing was broken when we unpacked. Good service all the time, from packers to the truck driver.

Packers / Loaders / Drivers very friendly and professional. Long term employees that seem to enjoy their job and working for Quincy storage

I cannot say enough about how much I loved working with Quincy Storage & Transfer. They made my move so easy and stress free. The person that handled the actual delivery (Brett); was wonderful! I highly recommend Quincy Storage and Transfer.

I used to recommend Quincy storage and transfer but I won't ever again. I used them to move furniture recently. The first move took under 3 hours. I was charged $492. A few weeks later, I used them to move a fraction of the furniture they had just moved. I was expecting to be charged for an hour less.maybe even less than that. They charged me $525.

I called management and they said the billable hours were actually just $492. I complained and told him they moved a fraction of the furniture they originally moved. They damaged my drywall and didn't return my light bulbs. Manager didn't care. So I had to make a special trip to their office to get the check they overcharged me for and write another check for which I was still overcharged.

To top it all off I was still moving furniture in my house bc they left furniture in the wrong spot. My friend who managed the move said they were jacking around and he just wanted to get them out of the house. Management should have charged me for an hour less and talked to their lazy employees. I will say the black man is wonderful. He knows what he's doing and doesn't mess around. He should get a raise.