My Neighborhood Storage Center

Great staff! We couldn't be happier. Great place for storing. Loading docks to make getting large items in and out easily is a huge plus!

Loretta was very helpful and clear in showing us our options and we didn't feel rushed. Very attractive facility too. Thank you!

Great service. Very friendly manager. Helped me pick the right size for my business.

Loretta was super nice & helpful. She was friendly & easy to talk to. We rented a unit from her the same day. L

Rented today from Loretta, a new Manager, she was amazingly helpful. Explained new ownership, asked me lots of questions because this was new to me and was close to my job. Was super easy to work with and got me all setup. Thanks again.

Chris of US Storage (new owner) helped me to secure storage for my vehicle at their facility. He was courteous and professional in spite of the challenges that come with transitioning to a new owner. Good luck to you and your team, Chris!

US Storage centers staff was very welcoming. Jean was able to get me into the right storage unit at a great price. 5 stars

I am very disappointed with the parking and customer services at this location. This location was once Ashley furniture and now the parking space that was designed for cars is now being used to store RVs and such the spaces are too small and yet alone they're expecting you to pack in between two other rvs in addition there is no security gate only camera. On1/18/22 I was given permission to move to a new space that was not as congested as my current space.

I also informed the agent when my contract ended I will be finding a space with another company. When I called to extend my contact until I could find a new space, I learned my account was prematurely canceled and my rv was scheduled to be towed. The agent also said "we didn't know who rv belongs to. After checking their system a note was found written by the agent that gave me the ok to move to another space. *but yet no one knew who the rv belongs to*.

To add insult to injury after renewing my contract over the phone I decided to go and check on my rv only to discover several notices taped to my unit and the propane tank has been stolen. I informed the agent she said "call the cops and report it to your insurance company. In my opinion seem like their only concern was collecting payment. Basically your parking at your own risk. Good luck

Everyone is super helpful at the front counter. Leased a unit from here last year for 3-4 months and didn't have any problems with items after we retrieved them. Great storage business!

I have been renting here for months. I had some pallets sitting out from a delivery. Manager charged removal fee which i paid. A day later i rented a truck to move some items only for me to find out that they have decided what they charged was too little. They increased the amount for $100 and locked me out without as much as a notice costing me my rental money and time! I complained and they replied unapologetically that its not there fault! Im getting my stuff out and advice caution!

Review of vehicle parking storage. Facility looks nice but the vehicle storage is not secured and is just parking spaces next to a hotel. Spot advertised as a 10x20 for RVS, boat, etc. spot is only 8.5' wide and not accessible to get a trailer in or out of the spot. Do yourself a favor and find a better place

I love the stuff I love that's always clean I love that it's accessible at whenever I want to go especially with my work schedule sometime makes it hard certain storage is close at a certain time but not you guys are 24 hour I like that there's a code so you can come in so I do feel safe when I come at night and overall my experience so far has been awesome

My experience has always been great since I got my storage last October. When I lost my keys they were very helpful and when I needed to upgrade my unit. Very friendly and courteous staff!

So happy I chose to vent here. Great price and friendly/helpful staff. I feel totally safe coming here alone at night to retrieve items out of my unit. Greta promotion too where I got my second month free!

Avoid the headache and rent somewhere else. My mom rents here and they jack up the price periodically by $50 without notice. She constantly has to call to remind them of what her rate is. She went months without electricity in her unit. They told her she does not pay for lights. Doesn't rent pay for everything that makes the unit usable? They change management so many times she has to call and explain her situation almost every month.

I love the flexibility of 24 hour entry so my staff can put items back after work, which is generally after 10:00 pm. The interior is clean, well lit and the staff is friendly and helpful.

My experience with My Neighborhood Storage at this location has been awesome. Jeff is absolutely great at what he does, personable, and goes above and beyond to provide great customer service. I even got a free lock with some snack goodies after paying for our storage. What a lovely surprise! Also, they actually do have the lowest rates for storage in Raleigh for the places I looked up when comparing prices. I highly reccomend this location!

I just had my first experience of renting a storage unit. I made several inquiries of other facilities, and I found The Neighborhood Storage Center the best with everything - great prices, savings, and clean! Kierra, the supervisor, guided me smoothly through all transactions until completion. She was professional, accommodating, friendly, courteous, and she displayed a spirit of excellence. Exceptional experience!

I have previously rented from other storage facilities; however, this by far has been my best experience. The facility is exceptionally clean and welcoming. Kierra, the manager was extremely patient and answered all my questions. She took the time to walk me through the process and gave me a tour of the facility. My Neighborhood Storage Center also has some of the best prices around. My overall experience was awesome!