Austins Store It All

The price increase for the quality of the place is to the point that your better off choosing the other facilities in the area. I have been making payments on time every month for a year and a half now, was originally $140ish for 2 units, then jumped to $170ish, now it's at $232 a month, I tried to discuss the price increases with the staff but after speaking with 3 different people, Spencer, Josh and Hunter, I never got any call backs and they just charged my card without contacting me as promised. I will be moving my stuff out in the next 2-3 months anyway. The owner may get this last $500 out of me, but he won't get any future business from me or anyone I know.

I was with this company back when John owned it and it was at 85 bucks for their biggest unit prices raise a lot with less pesticides.

I rented a unit to store our families belongings after my father-in-law passed away and when we showed up with things that meant the world to us I was shocked and appalled at the condition of this place. It looked like a ghetto. We opened our storage unit and it was full of garbage trash and discarded things from the previous tenant. Not only that but there were discarded couches furniture trash all over the entire property.

There's no security. There's no one there to talk to. You can only reach them by phone. If you care about what you're storing don't put it here. Luckily our movers suggested Southern self storage and we immediately went there instead. It was climate controlled had cameras everywhere had a keypad to sign in and it had someone that lives on site in a beautiful clean facility that is well managed. If you care anything about what you're storing do not go to Lady Lake Self Storage.

I rent a small locker here, we had a hurdle right after I rented my unit, but management got it worked out and all is good now. I appreciate management's quick response.

No notice of latest price increase. I started at $85 now $126.50. I don't see this price listed? Horrible accounting especially if you pay outside of their website. I use my banks auto bill pay and they always tell me they didn't get the payment and will auction my unit. The maintenance of the property is horrible (NONE). NO security cameras and a hokey chain link lock on the gate. Yes, I am working towards a quick exit. Store your stuff elsewhere.

Absolutely terrible! The website is outdated and I can never get a hold of anyone through email or phone. Their automated phone system hasn't worked in several months and I can't reset my password on the website so I have to call them to pay but they never answer the phone! The last 2 months I have left messages for them to contact me back about payment and they've taken it upon themselves to take the payment out of my account without speaking to me. Go somewhere else!

Been renting for past couple month from here and it was supposed to be $50 but because i was a couple days late. They have 3 differant. Late charges each month to where my bill some. How became 250$ or they sell at auction