American Mini Storage

No complaints. Leanne is always very helpful and has a great attitude. Always a pleasant experience.

I got a unit not too long ago and SPECIFICALLY told the guy at the desk I needed it for one or two weeks tops. I've had everything moved out for weeks now and no one was there when I moved out to tell them I don't need it anymore. It's like no one works there because no one ever answers! They're trying to still charge me but I will not pay because no one's there to do their job:

The manager is very friendly and explains things well. He is understanding, too. Nice, new units.

Luanne is amazing! She makes this storage unit the most welcoming experience. She goes above and beyond and then beyond that. I truly chose this space because of her genuine sincere kindness

The people here were quite helpful in loaning me a truck for move in. Three years later, when it was time to move out, both Leann and Yenifer, the manager, were extremely helpful in making the transition easy. My thanks, to them both.

My employer has had a unit here for over a decade. It's always clean, well lit, and never have issues accessing our unit. I would recommend this place for your storage needs.

I was getting ready and in the process of clearing my home for renovations in a month, so needed a storage facility temporarily until my home renovations are done. So my friend recommended Storage etc. as he currently has a unit there. I went onto their website to view the facility as well as unit size availability. After taking a gander at the website I saw they had an area where you can contact them to inquire about any specials they might have.

It was a form you fill out, so I filled it out, explained my situation and if they had anything to accommodate me with any specials since it was a referral. I never received a response and it's been 2 weeks. I also tried calling the number to no avail. I received their voice mail. Seems this place is very unprofessional in regard to incoming business. It's not hard to respond to an email since there is no human physical contact since we are in the age of COVID. Guess they don't want to fill there empty storage units. I'll be looking elsewhere.

We've had units here for years and the employees are always the sweetest to the customers. Great prices and always willing to help the customers in anyway they can. Definitely recommend to anyone needing storage space. Thanks! From Matt Ceballos

Two stars for Leann and a clean facility. I hope she finds a better job elsewhere. I got this unit to store items I sell at the swap meet. Was told there were free carts available so I didn't buy a dolly. For several weeks the carts went missing in the morning. Then the manager gave me an attitude and scolded me like a child because I didn't put them back where she wanted them.

I mentioned this to Leann and she said I would essentially be wasting my time complaining because the owners back their employees over customers. I would too, except when the employee is rude to customers. These dramatics would be insignificant if it weren't for the most ridiculous stipulation they have regarding parking. They told me less than a week before months end that they were not renewing my lease and I had to remove my belongings by the 30th, citing that I had parked my car for several hours on three occasions in their lot, which my tenancy does not include.

Their parking lot is never full, I am not preventing any business and they leave notes threatening to tow my car. Do yourself a favor, find a better place to store your things. This is not it.

Leann at this location is amazing! She was incredibly helpful and thorough and went above and beyond to make sure I got the best unit for my needs, the right lock and gave me some good pointers on what i can do to get the best value out of my lease and unit space. The facility is super clean, quiet and I felt very safe everytime I went in after hours by myself. You can tell it's very well kept. I am so so happy! And thanks again to Leann!

I hear they have a new Manager, I'm excited, as the last manager was a very Rude girl. I hope the service goes back to the Quality that they used to have, yeah for new mgmt

Leanne was amazing! Needed a place to store my stuff for a month and half while moving. Spoke with Leanne over the phone and told her about my situation. Her recommendation of a unit size was spot on! All of the staff was friendly and helpful always making accommodations to several date changes and very responsive to my questions. Space was clean and everything was user friendly - recommended!

The pandemic hurt quality of service From rate increasing randomly as well and other issues which led to me closing our family account. Thanks for the good times and be aware of the now current bad times in employee behavior and services

What a nice and professional experience. These facilities are super clean and the security is great! Accessibility for an indoor facility is second to none. However, the stand out factor was the customer service, Leann was the absolute best from start to present, showed me around the facilities, helped me select the appropriate size, and at all times was looking to get in the right unit. Much appreciated!

We have used them before when we moved away 10 years ago. Now we are returning and need their storage space. The staff is very good and helpful and patient.

I used this storage facility for about 6 years. Upon move out, which I had to do during COVID, the staff were beyond helpful. I needed assistance in cutting off the lock and they were extremely nice and helped me with it as soon as I arrived. The process to close down the unit was easy and seamless which was so refreshing after moving a billion boxes onto a truck : The staff really go above and beyond to make sure your needs are met. I may have to get another unit in the near future and will absolutely be coming back here, without hesitation.

I recommend this storage facility, because its super clean and very secure. Ive been a long term customer and have had great service from the office staff. The best thing about this storage is that its easy to access your storage space, yes this place is a maze, but the office staff is always happy to give you a map if you ask for one. The prices are very competitive.

I have using Storage Etc. in Torrance the last 2 years now and service was good. My only issue with my space is trying to find my unit in this giant maze. You can easily get lost on the second floor & I think they should have more signs pointing to a fire exit in case of an emergency. And there is another item I want to bring up for all customers who have storage units.

We are facing difficult times with the Covid Pandemic. 2 days ago I emailed the CEO of Storage Etc. Gregory S. Houge to ask him if he can give me a discount on my storage fees. I told him that it will really help me as I don't have any income coming in. Yesterday I got a response from the manager and he said the rental rates are set. I am really disappointed with the big boss from Storage Etc. not giving me a personal response.

Needed to find a storage place to move some things into. I called this place and when they said they provide a FREE 15 ft moving truck I was in. Their prices are good and employees are really friendly and informative. I highly recommend this place.

I came in to rent a space. The property is nice and clean. There's plenty of parking space. The employee Bernice who helped me was very helpful in answering my questions and she made the renting process so quick and simple. I would definitely recommend this location to anyone wanting to store in the Torrance area.

Just rented a storage to deal with my "hoarding" issues. Decided to check out this place close to home and it meets all my expectations - Clean, In-Door, Security cameras throughout, brightly lit and felt safe. Krista is amazing and very detailed, explaining and answering all my questions with ease & patience. No pushy sales people. Up front and honest.