E-Z Move

I want to start by saying that Stephen, Anthony, and Ray were great. However, I was quoted just 2 movers, not 3. They got the job done in a short period of time, even with a 50 minute drive to my new location. My real complaint is with David, the one who gave me the quote. Even though I asked a few times to get it in writing, he never did. During the move, there were a few cost surprises that were never mentioned in my original quote.

The total move, including the 50 minute drive to my new location only took 2.5 hours because I didn't have that much to move. David was trying to say that I should have been charged for 2 full hours for the round trip. If they charged me for going to the next location, and then they charge the next customer for the drive to them, they are getting paid double for the same trip. Sounds illegal to me.

They did not deduct my $99 deposit from my final invoice as David said they would. I will NEVER use EZ Move again, nor will I recommend them as long as David is the one giving the quotes and does not provide it in writing. Too many surprises for me. Plus, when I called to talk to him calmly about my invoice, he kept interrupting me and yelling at me. Yes! I yelled back. He can use some serious training when it comes to customer service. Stephen, Anthony, and Ray get 5 stars from me.

EZ Move did an excellent job moving my boxes to my storage locker, and they will be moving my furniture shortly. Steven and his crew are very professional and also very kind people. I trust them completely to get the job done efficiently and without mishap. Highly, highly recommend!

I moved into a new building with strict rules about loading dock hours and damage insurance - I was worried about finding a reliable moving company but I had a fantastic experience with EZ Move. They were very prompt, efficient, and careful with all of our furniture. We hired three movers who were all professional and clearly experienced. If you want a group of reliable, punctual, and professional movers, I would highly recommend EZ Move!

On 14 th feb'2022, we called them to get estimate for moving and asked them what will be their lowest quote. They replied as "Why would we go low, do you want us to get out the of business?" Is this a way to talk to customers? Worst customer support I have seen in my life. ZERO professionalism. Very bad experience, not recommended at all.

EZ Move does it again! I have used them a few times now and they really take the weight off of your shoulders! Usually I am fully prepared, but this time the move snuck up on me. Master movers showed up with everything we needed and more. They were extremely organized and prepared. The crew were literally the best ever! They were super intuitive and efficient. I never thought this could go as fast as it has.

I hired EZ Move a couple of weeks ago for my move. My experience started with the excellent customer service over the phone. They we flexible engaging professional and responsive. Once we scheduled the time they showed up on time sharp! They were extremely cautious of my items as well as the walls and entrances! The were attentive to all details showed me they are experts on what they do. I had an extremely heavy elliptical and they knew exactly what to do!

We hired EZ Move for our office relocation. They responded very quickly to my initial inquiry for the quotation. They sent me a quotation by email clearly and the actual price was accurate. I had a great experience with this company. They were extremely careful and everything was delivered in good condition.

EZ Move was awesome to work with from the beginning in terms of giving the quote to the delivery of the items. The movers were very professional and careful with all the items. They also asked clarifying questions on which items to pack and how to deliver them at the location. I would highly recommend their service and keep them in mind for your next move!

The crew were on time, professional and great to work with. They knew exactly how to effectively take apart furniture, pack and sort our entire house. They worked so hard and they worked fast! I would highly recommend these guys for your move. They are awesome!

I had 2 emergency moves and they were quick and very responsive. Barely had anything packed and still made it in good time with great hourly rate for 3 guys. Ben was accessible morning to the evening and did a great job managing the workers and keeping things quick and timely. Nothing was missing or broken. They were on time and wore masks. My family member is about to use their services as well. I highly recommend EZ Move.

I had to hire a new crew at the last minute to move my things, same day as my scheduled move because the crew I hired had tested positive for COVID. Well these guys came within 1 1/2 hrs from my call, ready to go, and were pros from start to finish! So glad I hired them they saved me from catastrophe. Wow really happy I went with them, and appreciate their attention to detail on protecting my belongings and moving at a fast pace too. Excellent service!

My husband contacted EZ Move and after talking with them, we knew we had found our movers. They came over and took inventory of our stuff and gave us an estimate. We were given a reasonable estimate and set up the date for our move. They were all awesome and very efficient. They did an audit while packing the truck and they were out of there in less time than the estimate.

We received our stuff the next morning and once again they were professional and very efficient. Everything arrived in great condition. I would highly recommend anyone moving from Tucson Area to use this company. They are all wonderful.

I called the business to schedule a move and they asked ME what I wanted to pay them? Seriously- I told them I was moving from a one bedroom first floor unit to a one bedroom second floor unit and the amount of boxes involved. They asked again what is my budget and suggested "if you have a $200 budget that won't work". I said, "let's say I have a $200 budget that doesn't work, so what would you suggest you fee for the move I'm describing?" It went on like that.in short these people are scam artists trying to con people. I've never had such an unprofessional conversation about a job. Look elsewhere and find a reputable company to facilitate your move.

Showed up and charged us for three people. But gave us a quote for two guys. Complained about heavy stuff and having to go up stairs. Started to wrap stuff up and did not tell us they were charging us for it. Broke our furniture that fell off there truck ( that they rented ) (wasn't even there truck! ) it fell off the truck in while I watched them drop it.

Never said sorry, they were slow for three guys. The moving company prior to using before cost half of what they are charging us. We talked to the owner -Eden on the phone and he was rude and condescending. I recommend not using them. PERIOD

Rude! I called to get a quote & was greeted with pure nastiness. Don't waste your time here, they are not gonna "waste their time" with you!

If I could give ZERO stars I would. I was quoted a price for my one bedroom that worked perfect for me. But once the rude, unprofessional movers arrived it was $700 over price of what I was told. ($1,000) Mind you this is a SMALL 500 sqft apartment. I was also quoted as a 2 man job, 2 hr job. they decided to bring 3 men and raise the hourly price by $65 to 4 hours.

The drivers also decided to charge more bc it was a "long" walk way from my door to the parking lot. I don't know many apartments that are right next to the parking lot. On top of that, they argued with me and my father stating we can just do it ourself. Manager was on the phone telling me one price, while they were saying something completely different. Then decided to storm off and leave. Now I am stuck needing to be out of my place today with no help. Thank you for nothing.

If I could give a negative 5 I would! Unprofessional, lazy, irresponsible THIEVES. A TEXT MESSAGE I SENT TO THEM BEFORE FILING MY FIRST BBB COMPLAINT! is as follows: This is some real shady business workings! I will figure out what's going on. BBB will be notified if my move is not completed tomorrow morning. I will also be filing a fraud case with the Lawrenceville police because you did not fulfill your obligation to move ALL of my things to the storage unit, even AFTER I got a larger unit!

On the first floor no less. I was nice enough to let y'all go move someone else with your promise of the movers returning the same night to finish my move. Not only did you not inform me at the time I needed more storage space but you also did not return to complete my move. Today! A promise of returning to complete the move at about 2:15pm but it's 10:32pm and still nothing!

No word from you, Pearl or ANYONE else! This is unacceptable! Never have I been treated so badly and at the worst time in my life! So much so, I can't even grieve! I JUST LOST MY DAD and THIS is what I am dealing with!' DO NOT USE THESE MOVERS! Especially if you're in the Lawrenceville, Gwinnett County are! ohhh and did I mention they stole a very expensive foot board and the slats and mirror to my very beautiful king size bed!

If you are looking for movers, you cannot go wrong with these guys! They are extremely reliable and caring! I recently moved from Dallas, TX to Tucson. I have used them twice in less than 6 months, and did amazing both times! From being on-time, responsive, well organized to making packing look easy! They go above and beyond! There was a time our dates did not work out and I had to go with another company, a horrible experience I must say and will write a review about that one. I will not make the same mistake again! Go with these guys hands down!

Do not get this company to move your stuff. When the movers arrived the person had very bad attitude. He was throwing stuff around. Didn't pack anything properly and was screaming and yelling while moving my stuff. That person was scary and probably had anger management issues. The loading was done so badly in the truck that eventually there was no space for a lot of my stuff. They had been disrespectful and rude from the get go. Used all kinds of foul language and threw stuff around angrily in frustration. Very bad people with very bad attitude.

Way over priced. Sketchy, unprofessional staff. Hide your jewelry! The movers were obviously checking out my valuables that I had moved separately. They carelessly broke one of my expensive outdoor pottery pieces and didn't apologize or offer to reimburse me in any way. They were supposed to clean up the boxes and debris. The next day I went out to my patio and they had left a bunch of used boxes and trash. Double thumbs down ez move!

Flawless moving experience with Daniel, Alfred and Anthony. They moved our belongings from Tucson to Phoenix and the whole experience was so smooth. We got all our questions answered right when we called to get an estimate over the phone. They came right on time, with a big moving truck prepared and ready to work with lots of positive energy despite our 3rd floor apartment and our "packing skills".

They assembled all our beds at our new home without any extra charge or fees. We were pleasantly surprised and impressed on how quickly they completed the job. This was by far the best long distance move I had so far.

The owner of EZ move was called to come over for a quote. He declined saying he knows what 1600 square feet holds. He gave me a bid based on 5 hours if I had nothing that needed to be boxed. I filled all my own boxes and moved them prior. The bid was 3 men at 160 an hour plus 160 for what I assumed was a truck he knew would hold 1600 square feet. On moving day, with no time to send them away, 4 men showed wanting 180 an hour and the truck was a small panel truck that could not move the furniture.

They had to work extra simply because he pockets the 160 making you think you are getting a large truck but its a 45 dollar panel truck. I complained that he sent too small a truck for 160 bucks and he said a semi wouldn't work in town. This is really because he hires people living in halfway houses without a CDL to drive a moving truck. He told me, when I called from my living room, that the 4th man was because they had a larger job after mine but that the extra 20 an hour would speed it up.

I asked the crew and their was not a second job planned for the day. At the end of the day he wanted over 1600 for 5.5 hours of work because they showed with old rotted boxes saying everything needed to be boxed including monitors etcetera! Then they wanted over 100 dollars for the cardboard! Then the owner has the slimey nature of telling me its my fault and I should know my own stuff! This company owner is a scam artist who under bids and then over charges! Avoid at all costs!

Not real happy! Cost over $600.00 to move 3 items, 2 men, 63 miles one way. Fuel cost $ 120.00. Labor $380.00 for 4 hours. Truck charge $95.00 and 3% for using cc. Me thinks I got ripped off a bit. No receipt either, and no real quote, just the hourly rate at $95.00/hr. Maybe this old widow didn't do enough. Shady practice of taking the cc to the truck before they started taking the 3 items to the truck, then once finished loading truck, hastily gave receipt that said $612.85. Saying this was a deposit and charges would be put on later! Again, not happy.

Moving long distance is always a bit nerve racking but ones you find a company you are comfortable working with it's not that bad. After doing some research online I found EZ Move, they gave me the most simple rate I could understand and made the whole experience very simple and straight forward. Once I saw how they preformed on the moving day I was convinced I made the right decision.

Moving is one of those days I rather let professionals do their job instead of trying to gather all my friends for a stressful day of pizza and uhaul rentals. This time I was moving long distance from Tucson, AZ to Las Vegas, NV. I decided to call EZ Move cause they gave me a flexible option for my delivery plus a great deal on storage between deliveries.

They took care of all the little details of the move including packing service and auto transport to ship my vehicle. They delivered everything just as promised without any issues and on time. I will definitely recommend them if you planning on moving out of state from Tucson, they took great care of my belongings.

I was very happy with the move that was provided to me by Mike and Jason from EZ Move. After a few questions and information exchange the guys started to work, they were very friendly and fun to work with. The rates were affordable and they really made an effort to not waste time and kept moving during the whole move. I was very happy with the moving service they provided and will definitely use them again in the future.

The TV worked just before they moved me, didn't work after. The owner(?)/receptionist, David, brushed me off and lied over and over. He said: "the guys don't know what happened, so how do we know we broke it?" The move didn't happen on the prearranged day because one of his workers "was in the emergency room sick from Chipotle" (huh?).

Clearly another lie. The guys worked sloooowly. Cost me a fortune to move out of a 3 bedroom apartment! $1700 including the broken tv. I could have paid friends in pizza to do a better job.