Ralph Barrus Piano Sales & Service

Very professional, caring, friendly, hard-working family that deserves a 10-star. They have moved my piano about six times with no damage whatsoever, including storing it long-term. I would highly recommend them without any hesitation. Great people to work with!

I booked tuning and they were about 2 weeks out before I could get a tune. I found somewhere else that could tune in about 3 days. I totally forgot to cancel the appointment with this company but remembered the day of (20 mins before my appointment unfortunately) quickly called and asked if it was too late to cancel. I didn't remember what time the appointment was.

Anyway the person I spoke with was very mad at me understandibly, but still shouldn't be rude to your customers. He said the tech was already on his way, so I said ok. I told him it was already tuned and asked what else they could do. I was thinking if I could get the action regulated or if it needed hammers shaped or If they can make my bass strings sound better.

He was stuck being shocked at how ridiculous it was that I forgot the appointment, rather than tell me what other services they do. I'd be happy to pay for action regulation or other services with my appointment. The technician didn't show up?

This business is the BEST! Dave did an evaluation of quality and values of the pre-owned piano before we bought. He was very thorough which left us feeling confident in our purchase. Then John and Alex flawlessly delivered the piano to our home, and helped us place it just right. It seemed like they had a very good system to packing and moving to keep the piano safe and sound.

All three had good professional pointers about teachers, equipment and just general advice to get our family started on our new hobby. Everyone we have worked with from this company is courteous, professional and timely. I would say the pricing of their services is fair as well.

We've had to move pianos a couple times and these guys are the best around. They are extremely professional and take great care to not damage your piano or anything in your home. I wouldn't trust anyone else to move our piano.

Very nice and professional. The lady that came to tune our piano was very good at explaining the layout of our piano. Unfortunately my piano, a family heirloom, is too old and won't hold a tune. She offered me different options and I was appreciative.

They didn't have what I was looking for but they were very polite and professional. I think I spoke to the owner directly. Seems like a family owned business. They were very kind and informative on their process and their piano inventory. Would recommend.

I requested a piano to be removed from a home in West Valley, UT and transported to Kearns, UT. The two movers arrived during the scheduled pick up time. They were very quick and professional. They carefully covered the piano and safely secured it for the short trip. It was delivered to the desired spot in my home and all completed within a half hour from start to finish. I appreciate the professionalism and careful care that they took to move a family piano to a new home.

We discovered a squeak in the soft pedal after we bought our piano and had it moved. We were pretty positive the squeak happened because of the move, but regardless of where it came from, Alex from Barrus was prompt to come and fix the issue. Would highly recommend. A great family business.

From the initial call to ask for our piano to be moved to the time of set up, service was absolutely perfect. Such care was taken from beginning to end. The movers were so careful with tile floors and not banging into walls. Well done. I highly recommend Barrus for moving pianos.

Keith and Denzel moved a family heirloom piano safely, in under an hour. Our piano was in good hands!

Barrus moved a baby grande piano for us. They gave us a fair quote and were responsive to my questions. When they moved the piano in they got it all set up and took the time to make sure the piano was ready to use! I would highly recommend them.

My new baby grand piano got delivered by Barrus Pianos. They did an excellent job in getting it into my basement apartment with no problems. For a second I had thought I had made a mistake in buying a piano this big, but they figured out how to get it through the narrow stair entrance of my apartment. And they did it in less than 15 minutes! I highly recommend them :

Phenomenal people with a long history of phenomenal people. A family-owned business that treat you like your family, yet they operate like they're a big business. Thank you thank you! Alex, you're the rock star!

Incredible service! They were prompt at getting back to me with answers to questions. Reasonable prices and well worth every penny! The movers showed up on time, and had all the needed equipment. The piano made it without a scratch, and my hardwood floors didnt have a scratch either! Highly recommend this business for taking care of your piano.

Super sweet, showed up on time, entirely professional but still warm & friendly. Knew what they were doing, were careful, considerate, adjusted the position a couple of times at destination, gave tips for any future adjustments, didn't hurt the piano. Would absolutely use again. Also, business was able to schedule quickly & able to change date without fuss.

This was an upright baby grand, I think it's called. It's kind of a behemoth as uprights go. Not a super complicated move, but there were a couple steps and a short "cross country" patch. Uneventful--the best kind of piano move.

This is the 2nd time I have used them. well, third actually, but second I scheduled. My piano was shipped to me from out of state. It is an old family piano, that I love. The out of state company contracted with Barrus to deliver it to me locally. They did such a good job, and were so thoughtful, that I saved their information and used them when I moved.

I just moved again, and once again used Barrus. Their delivery staff are knowledgeable, considerate, talented and efficient. They were extremely gentle with my piano and made sure everything was perfect before they left. There seems to be almost no turnover, since the same gentleman moved me all 3 times. I feel good about recommending them, and am very happy with their continued amazing service.

I can not say enough good about this company. They moved their schedule around to accommodate us. Then ended up having to wait to deliver the piano for someone to get there and unlock the door. So professional and accommodating. If you need anything they offer, use them! You will not be disappointed.

These guys did an awesome job! We called them because our other movers didn't show up and Barrus squeezed us in and showed up a few hours later. We were so grateful and they did such a professional and flawless job.