Reliable Man Movers & Storage

Marcos was so helpful to us while we were trying to move out from our office. We just need to move only 1 long couch from one office location in Downtown to another office in Mission Valley. He was FAST, responsive and very helpful. And he was available to help us right at the moment of the request - it's just a magic movers agency! Definitely I will call them again

BEWARE: Our move was DIASTROUS! Seventeen antiques and pieces of furniture were damaged or lost. They would not allow us to submit a claim against the $20,000 insurance policy we purchased. CRiMINAL! Their license should be REVOKED!

My phone calls were never returned after leaving several messages. The three times I actually spoke to a person (Mike) he did not have any information for me and promised to call back with a quote and a confirmation. The name of the company should be unreliable.

I've used this company 3 times. This last time was horrendous. They broke nearly every item of my big furniture and damaged it. Not to mention i had a total of 4 Fragile boxes clearly labeled fragile and the movers stacked all of my heavy boxes on these fragile boxes! Every cup and glass of mine was shattered. The owner won't do shit for you, he'll blame you and say everything that was broken is your fault.

He will make excuses and talk over you and not let you talk to explain your situation. He has mocked me and laughed at me and will not give me a refund. There was EXTREME negligence in my move. Horrible customer service. I used to love this business but it is horrendous. Save your money, they overcharge as well. I will boycott this business until the day I die.

I have reported this business to the BBB and will be taking further legal action. Edit: I forgot to mention they're holding one of my boxes and still haven't returned it to me. Nor do i think they ever will. I'm missing my stuff and have nearly $1500 in damages! Update: I finally got my box back that had a very valuable picture of my mom and I, thank heavens.

My feelings are still the same about the customer service I've received from this company. They have finally sent someone out to take pictures of my damaged items but not sure what will happen from here. I honestly think the only reason I saw my box and someone came out to take pictures was because I reported this business to the BBB. If it wasn't for that I don't think anything would've been done to fix the damage and horrendous service.

Marcos and Will moved a 48 BUILT-IN REFRIGERATOR for me and showed up and took care of business! No one wants to move huge items like this but if you do. Call these guys. For anything for that matter! Ten out of 10 GREAT GUYS! Service: Oversized-item moving

I used reliable man movers three times before and the most recent time will be my last. The move itself was fine, but as I was doing my own inventory, I noticed a piece of furniture was missing (the base of my papasun chair from West elm) and without the base the chair is unfortunately nonfunctional. I disclosed this to the workers and the management who said they would look in the trucks etc which they did.

Once they didn't find it, I asked to be compensated since I had watched the piece be loaded $100 which is way less than I paid for. The management kept advising me that he would call back after they talked to the owner but never did, so I called everyday asking and everyday I was blown off with the notion that "the owner was busy". This comment is tone deaf to someone who is a doctor working 80 hrs a week during a pandemic.

On my final call requesting to speak to the owner, management disclosed how unhappy they were with the company and stated "sometimes I hate this place so much I want to jump off the Coronado bridge" and thereafter abruptly hung up. The owner has never called me back after two weeks, and the aforementioned comment was so unprofessional that I was speechless. Apparently I'm just eating money that the company should've compensated me for as a loyal customer. A shame. Get another moving company

These guys were great. Two moves in two days to one home San Diego and Santee to Alpine CA. On the first move the crew of Matt, Dennis, Bob, and Angel made the move so easy. On the second move the crew of Matt, Baca, and Angel were equally as good. Both crews were pleasant, respectful and very accommodating. Most everything was wrapped up with moving blankets then shrink wrapped and handled as if it were their own possessions. Thanks guys for a job well done!

DO NOT TRUST this company! I used them for a July 28, 2019. They damaged almost every piece of furniture, completely destroying two. I made a claim the next day. The manager, who unexpectedly quit, was helpful in ameliorating some of the issues. Since he quit the owner, Eric Jacobsen, has done nothing, except to say his insurance would contact me. Emails, phone calls.no response since Dec. 3.

It has been 8 1/2 months since 1st notice. He owes me $11,150 for extensive damage to my real wood, parquet floors, repair of broken furniture, and cleaning the greasy handprints on my expensive white sofa. I am now bringing legal action and reporting him to the CA and Fed licensing authorities. STAY AWAY from this company

The irony of this moving company being called "Reliable" Man Movers. I scheduled a move with them for October 1st after receiving their flyer from my apartment complex. At the time I scheduled they seemed "reliable"and even called the day before to confirm. I had a window of 1-3pm on the 1st. Around 2:30pm I called Chad 619-995-4127 & 619-276-1942 just to get a rough ETA on when the guys would be coming.

He answered the phone and told me he would call the guys and then have them call me. An hour later still heard nothing from anyone. I tried calling him again and no answer. I even called from another number because clearly Chad was avoiding me. 30 minutes went by and still nothing. I continued to call (both numbers) multiple times, left voicemails and sent texts and absolutely no response at all, and obviously panicking at this point. 6pm came rolling around and still hadn't heard anything.

I was frantic and in complete disbelief as I can't even believe a MOVING company could do this to someone. Needless to say they never showed up. No call, apology, excuse, NOTHING! Thankfully I was able to find a moving company last minute to come because I obviously had to be out that night. which ended up costing me double and wasn't finished until around 1am.

Terrible terrible terrible and SHAME ON YOU Chad the moving company. I wish you could be put out of business for something like that. It wasn't a minor thing and ended up being one of the worse days of my life. Thank you RELIABLE Man Movers! If anyone decides to use this moving company after this incident and my review, I would be completely shocked.

We used Reliable Man Movers a few days ago to move across town. Mike, Terry, and Carlos showed up a few minutes early and worked continuously all day long. Everyone was friendly and did a great job. I will never move without help again!

Huge shout out to Carlos and Gio! They were our movers and went over and way above with every aspect! I even had them build furniture and go back to the storage to drop more boxes again. Positive and kind souls. They made this very stressful day into an adventure. Thank you Carlos and Gio!

I recommend this company to friends and family for moving needs. We used them twice to move furniture out and then back into our home during a remodel. Terrance and Marcos were communicative, on time, professional, and funny; all qualities needed when handling a person's prized possessions. Note: We did prepare by prewrapping some of the smaller furniture pieces (chairs, pictures), but they had moving blankets and wrap for the larger pieces (china cabinet, curio cabinet). We appreciated their help and the extra care they took. I will use them again in a heartbeat!

I've used Reliable Man Movers 3 times now and they've done a great job every time. Very reliable service, always accommodating, and have gone above and beyond for us. Our last move, Adam, Danny & Marcos did an awesome job. They were professional, friendly, efficient and hard-working. I will definitely use them again.

They were contracted to move me out of my apartment due to flooding. I had quite alot of things to pack and they did a great job. My items were all packed and boxed. I felt comfortable leaving them alone to pack and that my items would be safe. Terrance, Daniel and Robert helped with the move. My things were packed carefully and were organized. Moving is stressful and difficult. They were positive and upbeat. Highly recommend you give them a try.

Worst moving company in existence. They lost multiple items and despite efforts to file an insurance claim they did not even respond. One of said items were parts to my daughter's bed and since I was naive and thought they would actually compensate me I didn't purchase a new bed while waiting for the claim money. Months went by while she slept on a mattress on the ground.

Beyond unacceptable this company will be reported to the BBB they are as unscrupulous and fraudulent as a crime syndicate. The movers themselves were incredibly unprofessional and had to be closely watched as I trusted them as far as I could throw them. Sad because this company was referred to by what I thought was a friend but ended up being a massive dirt bag. The whole situation sucked don't even think about going with this garbage company there are so many better options.

Reliable Man Movers were fantastic! We had issues with our escrow and had to delay the move date. Eric the owner was very accommodating and work with our situation. Our whole house was packed in a timely manner and moved to our new home. Great experience. I would highly recommend this company.

TERRIBLE experience with this company! Moving a one bedroom apartment from downtown to Hillcrest took ALL DAY, and in the process the movers broke my TV. I called to file a claim just to get attitude from the guy who answered the phone. I've submitted a claim the way they told me to, and even after multiple phone calls, multiple emails, and getting the BBB involved, I STILL haven't heard back. It's been 3 months!

I will never use these movers again. A few bumps and bruises are to expected when moving, but breaking a flatscreen tv? And just like other people have mentioned, they give an email address for filing a claim and then you never hear back from anyone. When I initially called to report the damage I got attitude from the guy who answered the phone. Three weeks later and they have yet to respond to any of my emails.

The movers were friendly, but unprofessional. They were a bit slow and complained incessantly about the building I moved into. I told them that the property manager recommended their company and I'll be sure to tell her to stop doing that. That got them to shut up. I you decide to use these guys despite all the negative reviews, don't listen when they say you don't need to empty the drawers of your dresser. They will flip that thing over upside down to move it. I had a hard time opening some of the drawers because of how much everything had shifted.

Worst moving company I have ever used! They broke so many items and will NOT be responsible. Neither will they file a claim or respond to my request. They brought a truck 1/2 the size we needed, not enough men and only finished 1/2 the job! My husband and I had to hire more people and another truck the next day and do it ourselves. We have over $10,000 in damages and NO response from the owners.

They are avoiding our repeated request to either pay for the damage or file an insurance claim. The workers who came clearly did not know how to pack nor listen to my requests on things NOT to move. HORRIBLE COMPANY & HORRIBLE CUSTOMER SERVICE

These guys get it done right. They were on time, and everyone was really careful. I'd recommend reliable man over any other major movers.

DO NOT USE THIS COMPANY! They broke my tv and when I called to file a claim I got nothing but attitude and was told I'd be contacted with details on how to file a claim. I had to call again because after three days of waiting I hadn't heard anything. I filed a claim the way they told me, but 2 months, multiple emails, and a complaint to the BBB later, I still haven't heard back from them. They don't even respond to the BBB!

They answered the phone when I called, unlike another highly rated mover who I left a voicemail for who never called me back. We set up a time about a week ahead. They showed up when they said they would, did the move quickly without wasting time or damaging anything. Can't get better than that.

My family and I needed to move fast. Knowing how close we were cutting it, I was stressing over finding a moving company that could squeeze us in. An acquaintance of mine recommended Reliable Man Movers. After receiving a quote and scheduling, the two movers showed up on time, for our Friday appointment. These two gentlemen were very efficient. My dad, who tends to be very critical, stated that not only were they hard workers, but they were extremely careful in not damaging the furniture or dinging the walls.

The fact that my dad was impressed, impressed me, as well. As I directed the placement of furniture at the new house, I could see why. I also liked the fact how they routinely folded packing blankets and properly threw away miscellaneous moving trash, as opposed to letting it build up. Definitely not sloppy work. The move actually took longer than expected, but I'll take the blame for that.

I knew that my parent's big "old people" furniture were going to be the most difficult to move. The guys moving us were super nice and didn't complain about the heavy furniture, even if I did for them. In hindsight, I should have hired the 3rd mover. Shoulda, woulda, coulda; but, didn't. Oh well. In the end, the move was complete. It only took them an extra hour, to finish the job.

Everything was intact. Pops was happy with the move. No complaints on my end. We'd definitely would use them, again. Maybe when we're ready to move our stuff out of storage in a few months.

Mike and Marcos could not have been more proficient, efficient and great attitudes. The move went seamlessly. From the first phone call, all the people I spoke with made for a great customer service experience. Thanks for a job well done!

We have moved 3 times in the past year (eek!) And honestly, these guys were the absolute best. Reliable Man came to our rescue when we suddenly had to vacate our apartment, and only had a 30 day notice to get out. They made what could have been a stressful nightmare of a move into an incredibly smooth and stress-free experience. Our movers (both out of our apartment and into our new house) were timely, careful, warm and friendly.

They took extreme care with each piece of furniture, while still executing a fast and polished move. They also provided high quality storage of our items while we searched for our new home. I could not be happier and more satisfied with Reliable Man, and will be recommending them to all my friends and family members.

I have had to use moving services at least once a year in the past 10 years. Reliable Man Movers was by far the best experience I have had. The two gentleman that did my move were on time, extremely kind, and went out of their way to make things easy for me. They got my belongings moved from Little Italy to La Jolla very quickly and with no damages. I wasn't stressed at any point in the move on account of how professional they were. I will be recommending this company to anyone needing moving services.

Boyfriend just moved into his new place last week. He moved from Scripps Ranch to RB and hired this company. They made his life so much easier! They helped him move his sectional and were quick and efficient. At the end they even asked if they could help by moving extra furniture out to the curb for him (they ended up handling it in a different manner, but it was kind of them to offer). Price was pretty good, too. BF spoke highly of them to me and would recommend to them to anyone looking to move.

Reliable Man movers was perfect for us in a local San Diego move: Adrian and Sean were the primary guys and both were tirelessly efficient, fun to be around, very strong with heavy furniture up and down stairways, and they were always willing to help with whatever we needed. Eric then joined them for the second day, and he too was a really good guy.

EXCELLENT SERVICE! I can honestly say that my experience with Reliable Man Movers was the best I have ever had. In the past ten years I have moved six times in Southern California. My previous move to San Diego was horrendous. I found Reliable Man Movers on Angie's list and made an appointment to get an estimate for my move. Chad was so professional and kind when he came to give me an estimate.

I especially appreciated the fact that he also gave a 'not to exceed' amount. The movers showed up on time, assessed the items, and began moving. They carefully wrapped all the furniture, wall artwork, etc. I couldn't believe how quickly they worked. It only took them 2 hours to get all of my stuff in the truck, 1- hours to drive to Mission Viejo, then unloaded everything in 1- hours - a total of only 5 hours (plus double travel time).

They did the entire job for approximately $100 less than the 'not to exceed' amount. I have already recommended them to a friend and will continue to do so. Reliable Man Movers are a top-notch company with excellent customer service and superb work ethics. You won't go wrong hiring them for your move.