Allied Van Lines

The movers were very good, the Packers didn't do such a job.

Critical: Professionalism, Responsiveness, Value Apart from an amazing driver, the experience was not satisfactory. I reduced my shipment by 50%, and no assembly or setup, just moving boxes, and they reduced the price by 10%. Please choose replacement insurance as no one advised us so my broken TV, would fetch me $0.60 per pound

Our move from FL to CO went very well. Pickup and delivery were on time. Driver very experienced, professional, and responsive. Hard-working crews to load and unload on both ends. All possessions were loaded with care and accounted for. Furniture was carefully wrapped to prevent damage. Cost estimate was accurate and binding. Very happy with Brandon and definitely recommend.

The drivers get 5 stars, but not Brandon nor Allied. I did not want to assign a star rating for fear the worst customer service experience ever would be wrongly assigned to two great drivers. But the survey requires it. The load in driver and crew and the delivery driver and crew were wonderful. It was not their fault I had to call and email Brandon's office almost every day in the 26 days it took for our furniture, household goods, clothing and everything else to come from Florida to Colorado.

There was absolutely no communication from Brandon or the nation office of Allied unless I initiated it. Our load sat in the origin warehouse for three weeks. When I asked for updates I got invorrect and then vague answers. Promises to call with updates were not kept once. When I contacted the destination agent on my paperwork they had never heard of me and called Brandon on my behalf and said Brandon promised to reach out.

Didn't happen. So I called Brandon almost every day, sometimes multiple times. I got apoligies and promises of call backs. Didn't happen. The delivery window in my contract passed as did the 21-day federal requirement for delivery. No communication, no action from Brandon. A reputable franchisee and franchiser would have hired a rig in this logistics challenged market and gotten the cargo to me and communicated with me. Zero on bith counts.

We moved from FL to NJ and had the pleasure of working with Rod, Angela and Thomas. They arrived on time and were extremely courteous and professional. I was impressed at how smoothly things went and how knowledgeable they were with reassembling our adjustable bed. They were meticulous with their paperwork and cared for our belongings as if they were their own. If I ever move again I will contact Brandon Transfer & Storage and request this team.

This company is fantastic! They were punctual, and very respectful of my items they were moving. They did a great job and their prices are more reasonable than any company in the area. I would recommend them to anyone needing a mover or storage place in Palm Beach County.

We have moved alot over the years (college football coach). This last move with Brandon Transfer was by far the best moving experience we ever had. They were on time at every location with no delays and no "extra" fees at the end.

The salesman did his homework before coming, he provided an accurate weight estimate and a good price. The movers are really professional and friendly. The delivery was within the forecasted timeframe. Overall it was a very positive experience!

Moving is very stressful - especially when you are moving your 90 year old mother from her home into an Assisted Living facility. Karen in the office was extremely kind and put up with all our questions time after time. Our moving team, Ricky and Angel, were absolutely incredible. Within in minutes of their arrival they diffused all the tension and worry and got to work. They worked hard and quickly, all the time showing professionalism, respect and humor. I cannot say enough great things about these men and the company they work for!

Charles and his crew was very professional and pad wrap all my household guds. Packed. Nothing damage. Very happy and will suggest to friends

Chad booked and organized our move, and then directed and participated in the actual moving. We lucked out with the smoothest and most professional move imaginable!

We have moved many times and Brandon Transfer was bay far the best movers we have ever used. They were on time and provide very reliable and courteous service. I would highly recommend them for anyone planning to move.

I had three months to pack, clean, sell my place and move, as well as clean half the house I moved into! First of all, I called 5 or 6 companies all from the internet, most I had heard of (Karen from Brandon T & S was the only company to actually call me back, after me leaving a message. The other companies I called back or called someone new, all gave me an hourly rate and I felt like they couldn't get off the phone fast enough. But, Harrison to the rescue from (Brandon T & S )actually came to see what I wanted to move! (everything) They gave me an estimate, and they texted it to me the same day, with a not to exceed clause, which they did!

Thank you Harrison, you're very accurate at your job, as well as the crew that came to do the job were really awesome! On the day of the move, three men showed up to my house, Charles, Mike, and Dean, they were "the crew". Charles was the crew leader, and they were all wonderful but, Charles just came in and started doing what needed to be done, asked a few questions and he knew exactly what to do and what would and wouldn't work, they never stopped working until they had the truck totally filled! Just wanted to say. THANK YOU, BRANDON T & S for a JOB WELL DONE! Sarah L.

Outstanding experience, from getting my estimate through delivery. Every aspect of dealing with this company was great! Moving from FL to NJ during this pandemic was no easy task, the members of Brandon made it so much easier. Huge shout out to Susan, Mike and Karen but biggest thanks to Rodriguez and his team, especially Bailey (sp?) they were fantastic! Communication was outstanding which is key to me. Thank you Brandon Transport and Moving!

Awesome company excellent business and family owned business

They are the Best Family owned movers we have ever used, in fact this was a second time for us. We recommend Brandon for the Best in service, honesty and making your move a pleasure.

I used Brandon Allied for my recent move to Port St Lucie from PB County. The service was excellent from start to finish. Special thanks to Charles, Dean, Mike, and Percy the men who moved our household. They handled our belongings to our total satisfaction. I highly recommend Brandon Transfer for your relocation needs.

We had a great experience unloading and loading into this facility for a couple of their clients. We had no issues with the ease of getting the household items in or out of the facility. Spacious, plenty of. parking and great staff! If you need help with your storage unit labor please call My Labor and Moving (561) 352-1675

This company GENEROUSLY UNDERWROTE the cost of all of our boxes for shipping Christmas Gifts to children of fallen soldiers. They were so kind to give to @Believe With Me and help us serve HUNDREDS of Gold Star Families! I wholeheartedly recommend Brandon Moving and Transfer!

These guys are absolutely wonderful. Steven Lewis worked with me every step of the way, staying calm and capable when the planning for our 5-destination move made me stressful and frantic. They were friendly and flexible. I could not have asked for more! Thanks, Steve!

My family & I have had many moves over the years and have used Brandon Transfer for all of them. Wonderful customer service. Can tell they genuinely care about the customer!

We have used Brandon Transfer in 2 of our local moves and were always pleased with the professionalism in which our moves were handled! We are getting ready to contact them within the next month or so to move a family member. Would highly recommend them!

Brandon Transfer and Storage is a wonderful family owned company. In our experience they are honest, trust worthy and dependable. If you have a move coming up this is the company to call.

We just moved from West Palm Beach, FL to Milton, FL. Upon initial contact with them, we were immediately impressed with the customer service. Our contact, Karen, was courteous, friendly, professional and answered our many questions and explained the process. Stephanie came to evaluate and view the household goods AND our second car to be moved. As it turns out, our second car would be moved INSIDE the moving truck, along with the household goods.

What an awesome idea that was. On moving day, the movers arrived on time, literally hustled to carefully prepare, wrap, etc. and load. Cassius and Nate arrived at our new home the following evening, did partial unload, at least our bed so we could get a decent night's sleep, and the second car. The following morning, as promised, Cassius and Nate arrived to finish unloading.

We cannot say enough as to how pleased and satisfied we are with this moving service. All arrived safely and in good condition. Thanks to all at Brandon Transfer who were involved in helping with our move! HIGHLY RECOMMEND!

I've used these guys 4-5 times. Great experience each and every time. They are fair, efficient, honest, on time, and have never broken anything. Estimates are always spot on. Can't go wrong with them. I recommend them to all my friends!

I recently used Brandon to move from WPB, FL to LA, CA. They held my stuff in storage for 3 months until I found a place on the West Coast. I called them when I got settled and they scheduled delivery for me. All went as good as could be, everything arrived on the exact date they said, and in perfect condition. The local guys in WPB packed everything so well and protected all my things perfectly plus the guys in LA gave me the white glove service while delivering. I highly recommend them!

I just used Brandon Allied for my local move from my house on Palm Beach Island to their storage facility and then from their storage facility to my apartment in Fort Lauderdale. I am amazed by their professionalism. It's 95 degrees out and these guys had to keep changing their shirts that's how hard they worked! I live on the 2nd floor with no elevator and its 94 degrees today in South Florida.

Never once did they complain and thy kept telling me to sit down and relax. I'm highly allergic to smoke and that was one of my concerns when hiring a mover. NOPE I didn't even have to tell them! Please see the photos I've posted of my moving experience. They set my bed up for me too. Put the legs back on my dining table. I'm so thrilled and not a scratch on anything either! From now on I will pay the few bucks extra per hour for such an awesome experience! My crew was: Leon, Joe, and Percy

Used brandons for a move recently and have nothing but great things to say, from karen in the front offce to the movers themselves.