Big Family Movers

I have been meaning to write a review, so this is long overdue. These guys did a fantastic job! Fast, helpful, friendly, and funny too. They showed up early, got straight to work, arrived to the destination exactly when they said they would, and unloaded quickly but carefully. They asked thoughtful questions about how to arrange furniture and boxes.

Only one item broke in the entire process: a cheap, plasterboard TV stand that shouldn't survive a move anyway. I should mention that we used them when the pandemic was still in full effect, and we felt safe like they were taking the precautions seriously and wanted us to feel comfortable. I highly recommend this team!

They helped with our move in San Francisco last year and been meaning to write a review. So professional, so courteous and so helpful (because we weren't quite all packed) with extra boxes and stuff we didn't have. Highly recommend Big Family for your next move!

Very fast response and quote. Grateful for ease of communications with Noah to get pricing and logistics ironed out quickly!

Wonderful crew! Quick, professional & friendly! We sure do appreciate you guys! Thank you Noah and your wonderful team! What a blessing. Highly recommend!

Not sure what happened here. Used them last year and had a great experience. So I wanted to use them again for an upcoming move in June. Called three or four times, left VMs couldn't get a return call. Reached out twice on Yelp. Owner Noah responded on yelp and said he didn't get VM. They were available for my date. Told me to call back. Asked him to call me since no one was responding to VMs.

Never heard back. I called and emailed, one final time to say, I really wanted to use them, but if someone didn't contact me before COB the next day (By this time I had been trying to reach them for a week) I would have to move on. Maybe some pandemic staffing-related issues? Too bad, because I had to find another mover.

It's been one week now since I've used Big Family Movers and I'm still feeling grateful for how easy they made it for me. The quote process was easy and very reasonable. The movers showed up on time. They moved at the right speed - not too fast and reckless but very steady and efficient. The two movers kept communicating to each other for their process.

I stopped worrying and got to focus on my part of move. I felt I could trust them without hovering over and watching their work. They were nice, sweet. They made one of my big stress dissipate. They were referred to me by someone who had recently used them. It's only fair I pass it forward and recommend them to you!

This is our second time using Big Family Movers. They are reliable, good natured and very careful with our stuff. They are patient and high energy - and they didn't run out of energy even though our move had a lot of stuff and a very difficult driveway. Cannot recommend them enough.

If I could give Big Family Movers 10 stars that would be perfect! We used them for 4 complicated moves from Berkeley to Vallejo, with stops in Pt. Richmond in between. They are absolutely a great, reliable team. They arrived on time, were masked as needed, professional, efficient, and extremely careful with our belongings, even those things that we had not packed very well ourselves!

Over our bookings with them we met our favorites -Fred, Eric, Victor and Shawn - and would book them again in a heartbeat if we ever move in the future. The company owner, Noah, was always available and professional and reached out to give us a unexpected discount. We cannot recommend them enough!

I can't recommend Big Family Movers highly enough! Every step of the way, they were stellar. I have not had to move for 15 years, so I was nervous. Noah, the owner kept in contact with us and answered every annoying question we had. It was daunting as we had to move from the East Bay to Sonoma Valley. The team of Victor, Anthony and Michael showed up promptly and started their plan right away.

They were kind, diligent, focused and funny. That combination is really important, as I was emotional about leaving my beloved East Bay, back to the hometown of my youth. No matter how prepared you think you are, there are always "the crumbs", those things you haven't packed, odd things, like 8 globes! They were ready, and packed them for us. Use these peeps, it was a great experience for us.

We just moved a 4 bedroom house and these guys were great. Efficient, kind and careful with our belongings. Really couldn't have asked for an easier experience!

I've moved a lot and it is never fun. I actually had a blast with the crew. Professional but also a great and fun attitude. There was a lot of work including 3 flights of stairs. Never a grumble, always a smile. When I said "please be careful on the table", they took that to heart and made sure it landed safe and sound. I've had so many bad experiences with other movers and this was so refreshing. I'd really recommend them, especially if your past experiences have been bad. They are legit.

Big Family Movers just packed and moved me from a 2,600 sq ft house. I highly recommend them. The packing was excellent and the movers were all very pleasant and easy to work with. Nothing was too much trouble for them. They were on time both days. I thought their pricing was very reasonable. I heartily recommend them!

Fred, Eric and Tony were a wonderful crew for our move in early June. They arrived on time and masked up; they were friendly and communicative during the entire process; they were super efficient and skilled, very helpful, and got the move done on time and within budget, even when we neglected to take our bed apart ahead of time and had to do so mid-move. We hope to stay put in our new spot for a while, but when we move again we'll be sure to call Big Family Movers!

I am so lucky to have contracted Big Family Movers for my move today. After a 20 year partnership with the father of my child and living in our co-owned home for the last 12 years, I really wasn't sure how I was going to start again being a single mom. Starting this new chapter of our lives was a huge mountain that seemed very daunting. Big Family Movers was able to ease one aspect of this transition with promptness, courtesy, humor, and a lot of hard work.

Thank you to the two gentlemen who worked today. I'm sorry that I forgot your names but I will not forget your support. Moving is never easy but Big Family Movers gave me a huge head start.

Extremely respectful, speedy, and kind movers. Easily will choose this group of movers again without hesitation. They gave a rather reasonable estimate to move, and it ended up being much less as they were speedy and knew what they were doing. None of our furniture was damaged (or lost), and we were very happy with the results. We moved from Pleasanton into Oakland a couple of months ago and chose Big Family Movers after a couple referrals from friends.

They moved a few rooms worth of materials, including some heavy solid wood dressers that were full of clothes (heavy). There was no issues with their capability of moving or speed what so ever. These movers showed up on time, they got the job done quickly, and they were super friendly, something hard to find these days. Each employee showed respect for our property, and gave clear guidelines, guidance, and asked plenty of questions regarding your move.

Great crew, careful with everything from including wearing masks, wrapping furniture, positive friendly attitude while working HARD, and an efficient job well done. Noah's responsiveness setting up the move and answering questions was very helpful. Thank you ALL!

I had experience observing Big Family Movers a couple of years ago while helping a friend move. The employees were strong, efficient, careful, courteous, and friendly. I recently contacted Noah Smith, the company owner, about an upcoming move. He is great with communication, always returned my phone calls in a timely fashion, and had a lot of valuable information for me.

Our current move will be to another state, and Big Family Movers does local moves only, but if we ever need a local move, he will be the first person I contact! Thank you, Noah, for your expertise, suggestions, and maintaining a great group of employees!

We recommend Big Family Movers for your East Bay move! Noah was easy to reach before the move, and responsive to our questions. We hadn't moved in a while, so we had some.beginner questions. He answered them all promptly and helpfully. On the day of the move, the crew was speedy and friendly. Almost before we realized it, all of our boxes were on the truck.

The crew wrapped our furniture with great care, and were able to navigate a challenging large couch out of the apartment without taking anything apart. Unloading was equally as fast and as careful. The team wore masks at all times, and we felt very safe around them. Highly recommended!

My parents had used Big Family Movers years ago, and couldn't say enough great things about them. After calling a couple of local movers, a quick conversation with Noah confirmed for me that they have the best gig in town. Noah was professional and flexible. His team, Victor and Anthony, showed up masked, on time, and like clockwork, had me moved in just over three hours!

These guys could not have been nicer, more efficient, competent, and friendly (and during Covid!). Total pros. Everything was handled with care, placed in the right space, and they even had tips for me about some furniture placement. I cannot recommend this company more, and if you are lucky enough to score Victor and Anthony, know you are in the most capable hands! They made an incredibly stressful endeavor as smooth as possible. I don't foresee going anywhere anytime soon but would use them again in a heartbeat if I needed to.

Right off let me say, I have had to use Big Family Movers twice in the last 10 months due to unforeseen circumstances. We got the same mover specialists, Eric and Victor, that we when we moved into our place. These two guys are the ultimate best/efficient/communicative/quickest/strongest movers ever. I don't have enough words to express how awesome/friendly/hardworking Eric and Victor are!

They moved us into a place up lots of stairs in Mar. 2020, in rain, on the first day of lockdown for the pandemic. They returned to move us out Jan 2021, down the stairs, still in a pandemic. They wore masks the whole time and respected distancing even while moving stuff! They made quick work of moving our stuff out, heavy boxes and furniture were no match for them.

They also bring closet boxes for you to use to move closet items and had a couple extra to put my loose stuff into like pillows and small stools to make moving it a little more efficient. Victor was also communicating the whole time while the move was happening, about range of time to complete the move out/move in and he estimated within minutes. Very impressive!

The estimate that Noah (owner/manager) gave me over the phone was accurate and no secret fees or hidden agenda. We had to move quite suddenly (within days notice) and Noah was clearly trying to help schedule something for us. He responded to my calls and texts in a timely manner and was honest/straightforward which I appreciated immensely. He was able to schedule us within two days--and while I imagine not possible every time, and of course you should plan weeks in advance to move-- I was so grateful he found a team and was able to schedule us in such short notice.

He saved us a lot more heartache and headaches! It seems like this company can move all across the Bay Area, even in SF; we moved from San Leandro to Alameda and then within Alameda. I was recommended this company by a friend who used their services and it was worth every penny! Back in Mar. was the 1st time we have ever used movers and man, it was worth it!

We were stoked to have Eric and Victor again to move us. While I hope to not have to move for a loooong time to come, when/if that day does arrive down the road, I will once again book Big Family Movers!

This is the second time I've used Big Family Movers and both times, they've been professional, friendly, and hard-working. They were on time, got the job done in 3 hours, wore masks, and were careful with my fragile items. They also were flexible and moved a few pieces of furniture around until I was satisfied with their final spot. Thanks Austin and Ryder! You all were great! The first move was with Eric, and I can't remember the other gentleman's name, but they were just as friendly and efficient!

These guys were amazing. This is the first time I've ever used a moving company and these folks made it painless. They came in under the estimate and the movers were super friendly and really hard working. They packed our whole apartment and moved us into our first home. Not a single thing was broken or lost. One of the movers even came back to drop off a small cheap stool that they found hidden in the truck. I'd definitely go with them again

Overwhelmed and nervous. Walking from room to room. Said a prayer and the call comes. "We had a cancellation can we come early?" Got it done in two hours. Kind and courteous service and great packers! Move is tomorrow and now I'm ret to go! Excellent service and great work.

Just another 5 star review for this crew! Noah the owner was very kind, a good communicator, and gave us an accurate estimate. The guys who helped us the day of our big office move (one of the hottest days this summer) were all so friendly and positive. I wanted to be friends with them all and really appreciated their good energy even with a super long and hot day. This place was the best price I found (out of 6 local moving companies), and they were beyond amazing and appreciated. I would recommend anyone moving go with this company.

I've heard so many nightmare stories, though the years, of people's experiences with moving companies. Not with Big Family Movers. Our own family had a last minute move.on a weekend and BFM was able to come to the rescue - with grace and professionalism. We highly recommend interviewing your movers before you hire AND having Big Family Movers at the top of your list!

EBMUD was unexpectedly doing work in front of our house on moving day. It was a super stressful and unfortunate situation, as the road in front of our house was being dug up in front of our eyes! I was so worried it would be an issue with Big Family Movers, but they handled the situation so well, with positivity and professionalism despite a very frustrating circumstance that ended up adding a lot more steps and work to their day. I am so grateful for Big Family Movers and would definitely recommend them!

Big Family Movers is a great option for small and mid-sized moves in the Bay Area. I have gotten to work with Al Hillard, a manager at Big Family Movers, on several occasions. He is a genuine and sincere professional with years of experience in the moving industry. The whole team at Big Family Movers is fantastic.

Vic, Fred and Ryder are almost done moving my business. They have been super timely, personable, efficient, smart and careful with items that needed extra attention. Noah's estimate of the labor costs was very accurate. I'm extremely satisfied with their services!

They moved our office super nice guys and we're super professional! We really appreciate all your hard work!

These guys are great - very punctual they were there on the dot. very efficient and professional. They finished the job in a timely manner and all of my stuff was delivered without any delay. So glad I found them. I will be using them again for future moves. Thank you Noah for sending the crew.

These folks are great. The first time I used them I was a single mom. and I got a discount for that! The guys were all friendly, knowledgeable, and strong. Certain items needed to be disassembled and then. reassembled, which all happened seamlessly. The last time I used them they were just as great. I referred them to a friend and he was very pleased. This company is run extremely well, and you can tell because so many of the guys have been working there a long time.

I've been in charge of at least 10 moves in San Francisco and there's no one I'd recommend more highly than Noah and Big Family Movers!

I wish Facebook would let me give SIX stars. Excellent service. Have used twice, including into where I currently live. Helpful, honest, efficient. Always would recommend for moves big and small, commercial and residential.