AAA Self Storage

Good storage unit. Ladies are super nice. Straight forward about policies. No fear of hidden/spur surprises.

The team at AAA STORAGE is AMAZING! Nicole really helped me out for the 6+ months I was with them. Had my bills on "auto pay" and never went above the amount I was told from the first day! Communication is key, and they are with the ISH! I appreciate you guys! 10/10 would recommend!

I had a storage unit here for 3 months between moves. This place was awesome. It felt very secure, was quite clean and the office peeps were awesome. I rented one of the newer units and was very pleased with the unit and the price was a great value.

I had a storage at AAA Storage for 6 years. Whenever I had a question or needed something, the staff was always nice and polite. I felt my stuff was secure and didn't have to worry about anything. Highly recommend it, if you need a storage.

Greeted by the sweetest Blue Heeler Dog and shown a very clean very organized and affordable local storage option. Kerry the Woman who helped me out was as gracious and kind explaining everything including a second month free! Great place to store!

Excellent prices, clean units, and everything is very well maintained. Carrie is extremely friendly and helpful; after someone had tried to break in to my unit, she immediately offered to move me to one in a more visible location. I wouldn't store my stuff anywhere else in town.

Well the first thing I have to say is the call-center needs to make sure that their employees are trained before they put them on the phone to make reservations for a customer. I called to get a storage space that would fit a small apartment and they gave me a closet. Then they put the first of the month instead of the 30th and we couldn't get in when we went there to move our stuff in because our code wouldn't work.

We called on August 1 because it still wasn't working and we were told that we had to give them a photo of our ID first and I wasn't told that on the phone when I made the reservation. My recommendation is to personally go in and get a unit when the office is open because one thing I can say is that it's nice that the office is open seven days a week and the gate is 24/7 which is nice I also have to say that the people that help me when I got there on Sunday were very accommodating and nice. So again my recommendation is to go there in person to rent a unit!

Carrie and her manager were very helpful and accommodating when the unit I had reserved had accidentally been given to someone else. We were already halfway across the country with a uhaul in tow when we got the news but they handled it and got us into a slightly better unit to make up for it. I highly recommend this storage facility, very professional, clean, and easy access to all of the units. Thanks again!

These people are awesome. I registered online for sake of simplicity. Waited patiently and within a half an hour a gentleman contacted me regarding my reservation. I had become busy on a project and was able to answer the call, however, wasn't able to make it into the office until the next morning, which was all good. My unit was still reserved for me the gentleman assured me.

Next morning I went in a filled out the necessary paperwork maybe 5 minutes of my life, the lady and her cute dog were extremely friendly and helpful and like that I joined this great big happy storage shed family. Thanks for everything. I had contacted a different similar company online maybe a week or weeks ago now and still haven't heard back from them, so response to online inquiry really reciprocates the purpose of being able to obtain information online and actually being able to utilize this information.

Thanks for concluding this great circle of zen. I might also add that this company and these people are not like others in our town that are greedy and way over charge and try to buy up all the other establishments to have the monopoly and be able to raise the prices to such ungodly rates. I appreciate this as times are challenging for all. Thanks for everything. 2 thumbs up - 5 * stars - highly recommended and appreciated. Peace

We have been customers of AAA Storage for quite some time now and I have not once been disappointed. The customer service is great. Bill, Carrie and Alex are all very kind and helpful. The storage units are clean and the areas surrounding the units are also well maintained. During the winter, the facility has always been plowed when I'd visit my unit.

Access is 24/7. When they close for the day, the facility is locked and only available to current renters by keypad entrance. They have surveillance all over the facility as well as an onsite manager, who is incredible. There have been times where we forgot our passcode in the beginning and called the office. She was always helpful in opening the gate and ensuring that we did indeed have a unit there.

They have online bill pay which is great. Especially with COVID-19 going on. They also let you opt in for emails and text messages to remind you that your payment is coming up. They're very flexible with upgrading and downsizing units. We started with one large enough to fit our truck in then downsized when we moved to a place with a bigger driveway.

The prices are great as well. I had done a few price checks prior to checking out AAA and they had the most reasonable prices for what I was looking for. All in all, the facility is great, clean and well managed. Thank you to Carrie for setting us up and for being so great to us when we stop in.

At first glance this storage facility is up to par but upon further inspection I've found that they have people LIVING in some units. Multiple times at night I've come to access my storage and saw cars and what looks as though a makeshift wall with extension cords coming out. I drove by the suspected unit and saw a light on inside and people living in it.

When ownership changed this issue was not addressed. How can they allow someone to live in a unit knowingly? I would not recommend this place to you if you truly value your belongings as to who know what else of illegal activity could be going on?

I went AAA storage last year around Sept. Most of all, the manager owoman was so kind and did great support. Sorry I forgot her name. I recommend here if you need store something in Longmont.

We've been with AAA storage for a few years now. They've been so great during that time. We were there when the flood happened in 2013. And they were amazing at keeping us updated on everything going on. They've always held true to what they advertise or offer. We couldn't be happier with AAA, and would always refer friends and family here.

False advertising on website offering free moving van, one month free, etc. Showed up to rent and they said because they were so full, they no longer felt they had to honor these coupons. Whhaaaat? Owner is brutal. We showed up the day rent was DUE (NOT LATE) and she refused to let us remove our belongings. We had to pay an entire month's rent despite the fact that we did not want to renew. No negotiating, nasty attitude. Beware. There is too much competition in this field to put up with such bad customer service.