Bellam Self Storage & Boxes

The customer service offered at this place is incomprempriable. They are without a doubt. THE BEST.

TERRIBLE Customer Service. Guy that works at the front desk has to hate his job the way he speaks to people lol. You ask him a question, and it couldn't be more evident that he's agitated by it. Like bro, Ross and Grocery Outlet are across the street. If you don't like your job, I'm sure you could go apply there lol!

Great source of moving boxes and equipment; good customer service. Haven't used their storage yet.

Look no further. andree and her team are the best in keeping you safe, sane and stored with smarts. the level of knowledge, counsel and support was absolutely fantastic. the property is immaculate and secure. bellam self storage can deservedly boast as being the best in the biz. highest recommendation.

I don't think storage can get better. I rented two storage spaces at Bellam as I negotiated life and professional transitions over several years. From beginning to end Andree and her staff were professional, clear and showed pride and integrity in having a clean and beautiful storage facility. Andree runs a tight ship. Her attention to detail worked for me.and I felt my items were safe before and after COVID. I am happy to be done needing storage, but if I needed it again, I would return to Bellam without hesitation.

This place is great! Not just your boring self storage. The halls are decorated and colorfully painted, very uplifting. The personal service is amazing and the facility so safe. Concrete building keeps the units cool. If they have a unit available for you, TAKE IT!

Pride of ownership, fair business practices and a clean, safe place to store my stuff at reasonable prices.

Staff are absolutely wonderful! Clean well maintained units.

Andree and Matt at Bellam Storage were incredibly helpful when I moved in and out. They were very organized and helpful by guiding the movers and I with organizing the unit, and they recommended two great teams of movers. Bellam Storage also takes security very seriously, as well as Covid protocols. They also offer the best pricing amongst their competitors in the area.

I can't thank the team at Bellam Storage enough for how easy and stress free they made it for moving in and out! They will help you from selecting the right unit size to guiding you and your movers throughout the process. Their pricing was also better than any competitor in the area. The office also has plenty of storage supplies available, and the team takes Covid protocols very seriously by making appointments available and providing plenty of space. I would definitely rent from here again if I needed to!

Bellam Self Storage and Boxes in San Rafael CA is the very best self storage place I've ever found. I've never experienced such good care from a business. The facility is clean n green and very secure. It was a comfort to know that my possessions were safe n sound. Andre the manager of Bellam Self Storage is an angel and a delight to work with. She helped me so much when I moved my items in and every step of the way going above and beyond to ensure my satisfaction. Everyone working there are reliable kind and professional. Their customer service is exceptional. Best place ever! - wendy L

Super helpful and caring, highly recommend to anyone who is looking for moving boxes!

Ladies! And men - This is the best storage unit in the Bay Area for many reasons. I have used the facility 2x in 20 years for about 2 years each time. 1.) Andre the friendly owner runs a tight ship. She gets things done, explains everything well and is helpful to any and all questions. She is a great problem solver and always wants to help her clients. Chris and crew are always helpful as well. 2.) the place is clean.

Well lit. The elevator runs smooth. Everything is always working. They are attentive to detail! 3.) location and security. Bellam Storage is right off the highway and secure w a gate and cameras. I highly recommend this facility and team!

I'm not a customer, and now for sure I would never recommend this place! I met someone here and was met by the most condescending rudest elderly lady. She spoke to me as if I was dumb when she, herself, was very unclear on her commando directions. I'll leave it right here - the other negative reviews were right on. If it's indeed about racism, I'd be swayed to believe it considering how demeaning she is.

I have been storing items all over the country in my 35 years of renting and I can tell you I have NEVER ever had my items in a facility as immaculate and well run as a Bellam storage! Andre is an incredible manager who takes great pride in her facility and runs it like a well oiled machine. The customer service is above and beyond not to mention being able to buy all the supplies and products at a discount. I am relocating to Colorado but if I ever come back to the Bay Area I will only use this storage facility!

From the second I walked in the door I was treated with the utmost respect. The facility was always clean and everyone so very helpful. I highly recommend using this facility if you have storage needs in the San Rafael area.

The Worst! Bellam Storage touts - clean - no rodents - easy entry and exit - excellent service, etc. What their advertisements do not say is that the woman who claims to be the owner, is a racist. I arranged for one of the largest storage spaces in order to place some of my things from my beach house to await their move into a house in the midst the final steps of new ownership.

One of my immediate problems is that EVERYONE seemed to be moving in September and none of the movers I contacted could do anything until the last days of September or early October. That was two weeks to late for me, so I contacted Rocky who has worked for my family for 20 years to see if he could find some manpower and trucks to help me. He did.

He and several people he contacted promised to help me until we were finished. None of us had moving expertise, we had only pick-up trucks, but their willingness to help was of immense value to me. After four days of heavy lifting some materials headed to the Dump, others to Bellam Storage. On the last of three days the last load was being placed into the storage space and as one pick-up was already empty, the woman in question came and demanded to see what was in the boxes, indeed she began to open the taped boxes. Rocky reminded her that these were not her property, which seemed to enrage her even more.

She came outside where the now empty truck was waiting and screamed "you people get out of here" - ".you Mexicans have brought this disease to us, get out." Rocky was appalled, and so was I when I learned of the affront. I couldn't wait to get my stuff out of there. The idea of paying for space to support that sort of racism was and is anathema to me.

I came to Bellam for moving boxes + tape, I had two weeks to clear out our three bedroom with tons of storage. My husband is a packrat and conveniently out of town during the move. I was overwhelmed + without a plan. Moving is stressful. 2020 is overall stressful enough. When I met Andree she took one look at me and said "let's get you sorted out" She gave me a recommendation for a local guy Vlad, who was calm, gentle + kind.

He and his helper George performed tetris magic and were gentle with every box. As a Producer - I am naturally inclined to "produce/direct" such a huge operation. However, I also recognize talent and Andree has been packing folks into storage units for decades. She is the expert + a powerhouse. If she directs the movers, you have a workable space not just haphazardly tossed boxes. A true gem of a business. I felt like family today. Thank you Andree + Matt.

I have been a long-time customer of Bellam Self Storage for my moving supplies. One time ONLY I went to a big box hardware store to buy boxes and wrapping paper only to return to Bellam Self Storage because the quality of their product is far superior to anything else I've used. They are now my "go to" supplier when I move, and I move A LOT! I never save my boxes because of storage issues and pass them on to others who are in need of them, so I've been in there frequently.

Every time I've gone there, I have always been greeted politely by whoever is behind the counter. The owner is incredibly helpful and knowledgeable. Today I went in to buy a shipping box. I explained that I had shipped something to a former co-worker who had moved on to a new job in Detroit. We had a going away dinner for him and gave him a few nice nice farewell gifts.

Since he and his wife were flying out in a few days, I offered to ship them so that he wouldn't have to worry about it. Unfortunately, the shipping carrier who shall remain nameless had destroyed the box and threw it away, so I had to go purchase replacements of all of the gifts and wanted to make sure this time it would arrive safely. She immediately suggested a double-walled box because of its sturdiness.

She then offered two different options for bubble wrap. While her colleague was ringing me up she disappeared only to return with some styrofoam and explained how to use it on top of the framed pieces before wrapping with the bubble wrap. Although I've purchased a lot of moving boxes from her in the past, I'm glad I thought to go there to buy shipping supplies.

There has always been a wonderful amount of knowledge provided each time I visit. I will gladly return the next time I need shipping supplies. Since I now own a condo, hopefully I won't be moving again any time soon!

We've had some stuff in storage here for a couple of years. The storage facility is clean and dry - everything came out in the same condition as it went in. Today we emptied our unit out, during the pandemic, so we only had 1 hour. Andree was so helpful - she literally helped us move out - she knew exactly what order to take out the furniture, told us exactly how to load the truck and we were able to fit every single piece (thought it looked impossible at one point) and be done in 59 minutes!

She was careful to keep everyone socially distanced, wiped everything down with anti-viral wipes and was so helpful. If and when we need storage facility in the future, we will definitely use Bellam!

Andree and the staff are great. The facility is the cleanest and nicest that I've seen. And, after twenty-three years in the Air Force, I've seen a lot of storage places. They have all the boxes and packing materials that you will probably ever need. Each unit is individually alarmed and a passcode is needed to enter the loading/unloading area on the property. You use the code again when you exit and that rearms the alarm. Lots of different sized units and are reasonably priced. I can't imagine going anywhere else.

Often the times you need a storage space are difficult times : Losses of loved ones, divorces, moves. You wouldn't think that personal service would matter that much at a *storage* place -- but when you're going through tough stuff, it really does! And unlike any other storage place I've ever dealt with, Andree and her team will be there to help you out.

From directing your movers to helping organize your space to providing extra boxes, Bellam went above and beyond to make my storage experience not only painless, but actually pleasant. Seriously, you'll never go to Public Storage or Uhaul again!;-

Great service! Super friendly and helpful with lots of packing tips.

I brought measurements for some art that needed stored and their knowledgeable team got me all the right materials. Very helpful! Will be back for my moving needs.

Worst experience ever. I could write paragraphs about it, but I don't want to give it any more of my time or energy. I'll suffice it to say that Andre is a passive aggressive control freak and made what should have been a simple 3-month car storage experience a complete nightmare. So glad Bellam Storage is in my rear view mirror.