ADCO Van & Storage

We had the one major move of our lives after 33 years of living in our home. The bid was the lowest and the service offered seemed comparable but we had major issues. First, the resources for the move were underestimated and it took 3 days to pack our furniture. Second, upon delivering our furniture there were adequate resources but furniture and boxes were not placed as directed causing a great deal of confusion for us after they left and a lot of work for the two of us to move heavy boxes and furniture to the proper rooms. Third, and most disappointing, was the damage to our furnishings: a chip in a painted Demilune; a split post on our very expensive four poster bed; a piece broken off on a gate leg table; and damage to a chest of drawers.

When we put in our claims we were told that they did not do the damage and it would not be covered. For a quality furniture repair expert these repairs would not have been expensive and could easily have been performed by Adco but they have not taken responsibility for their mistakes, a normal cost of doing business. Price matters but quality, integrity, and service matter more.

Start to finish they did an awesome job. The guys were extremely polite, professional and worked extremely hard on a very hot day. I could not have been more impressed with them. They were worth every penny and I would hire them again in a heartbeat!

First rate job all around. Estimate was accurate and fair. The company kept me advised every step of the way. The Driver, George Simmons, was on time, courteous and professional. The truck was loaded quickly and correctly. When Hurricane Irma delayed the move in date, the company was very accommodating. They arrived on time, quickly moved me in and left. If I ever move again, this is the only company I will use

Made a long haul move with United/Adco. Great service all the way through. Good office support and movers and driver were excellent. Same driver at pickup and drop off who knew what we needed and managed and worked with both crews on each end well. First long haul move and we were pleasantly surprised.

We had a houseful of heavy furniture on 2 floors and a basement. (We had previously boxed and carted all of the other stuff prior to the move, mainly to save money.) Four guys showed up at 8 am, and worked their tails off filling 1 and a half trucks in 3 hours. They moved a piano, disassembled bulky furniture and a ping pong table, toted heavy leather sofas, etc. with a great attitude, were a pleasure to be around, and never nicked a wall. I felt silly buying the insurance after watching them do their thing.

I recently moved from Illinois to Phoenix, AZ. I interviewed all 4 major van lines. United was very thorough (I have an adjustable bed frame, and their rep was the only one that called the bed frame manufaturer on how to move it), and their binding quoute happened to be the lowest. The communication with them was excellent. I happened to have the same driver that made the pick-up in Illinois made the delivery in Arizona.

Both load and unload crews were very good. I packed myself and did have a couple of partially crushed containers/boxes, but that was to be ecpected. All in all I was very satisfied with United Van Lines.

Jared Bland is very knowledgeable about services for our moving needs. Thank you Jared

I have worked with Jackie Krol several times on moves here in South Florida and so appreciate how professional and friendly she is. She is quick with getting me any information I need and is very responsive and such a pleasure to work with. I highly recommend!