Delaware Moving & Storage

We relocated to Florida with Delaware Moving & Storage in early 2022. From Ed, our sales rep, to Beverly, our driver and her crew, the entire staff at DMS was great to work with. On time with our delivery, we settled into our new home with minimal stress. If your moving, call Delaware Moving and ask for Eddie, he will take care of you with fair pricing and quality services This is the 4th time Delaware Moving and Storage has moved our family they are always reliable and give us the absolute best service. We would not move with any other company period Delaware Moving and Storage is your best option!

Most people like to do reviews when they have a bad experience but I like to give credit where credits is due especially in these trying times. I recently moved from Bear to Pike Creek. My salesman was Ben. He was so professional and answered all of our questions and concerns. We haven't moved in the last 30 years so a lot has changed since then. The guys ion the truck were right on time.

They worked really hard all day. They eased my anxiety about the whole thing. They also were respectful. At the time there was no mask mandate but when they got here I asked them to wear one because I have a lot of medical issues. I felt bad seeing them huffing all my furniture up and down my stairs but they never complained. My experience was awesome.

If I have to move again someday (hopefully not) but I would definitely use Delaware Moving and Storage again. If any of my friends or family decide to move I will be referring them to Ben and Delaware Moving are Storage.

Working with the office was easy and a pleasure. Packing days went well until after 7 months when I opened my boxes. Some boxes had great amount of protected paper while others had none to minimum. Just today I opened my Easter container of decorations and 60% was smashed. Even the containers plastic bottom was all cracked up. My China had minimum amount of paper and luckily we only lost 4 pieces.

My huge 5 ft nutcrackers did not fend well. One was wrapped nicely with blankets the other one was ruined along with most corners of my furniture. Oh don't the wet corner of my mattress and the huge chuck of wood from my huge cabinet. They took my things away in a huge truck and returned it in way smaller type uhaul truck with boxes all stacked on top of each other and stuffed in when they should have returned it safely in 2 to 3 smaller uhauls.

Not to mention the other things that were broken. If your using this company get lots and I mean lots of insurance and good luck. Wish we never gave them the huge tip! By the way being sorry for our experience does not cut it! NEVER AGAIN

I sold my home in a week and had to move. I called Delaware Moving and Storage and said HELP. They arranged an estimator to come see me give me a quote and arranged for my move. I was all set and ready to go and no stress. Thanks guys. Ask for Dave Sterling when you call.

I did my homework preparing for my move researching local movers, got 2 quotes and chose Delaware Moving & Storage for my local move. The estimate was reasonable. The scheduling was very easy. Great to work with. Dave Sterling was very knowledgeable about the moving process. Everything went on time. Very professional. Couldn't be more happy. This is a great family run company and should be your first choice!

I just moved. I used 1 company, Delaware Moving and Storage. Make sure to ask for Eddie K he is the best. He cares and will do anything to make you satisfied. One last thing, work with a local company who has an office and stay away from the internet. Bunch of people out there claiming to be movers. You don't know who is going to show up at your house.

The crew I had come out to my home to move my furniture were absolutely amazing. I couldn't have asked for a better experience with my first time of hiring a moving company. I would definitely use them again

I didn't end up using them due to scheduling but they were very professional and knowledgeable over the phone. I would recommend.

Always a wonderful experience. Perfect local storage for seasonal furniture etc., to prepare for winter. Very friendly, Sandy is awesome and very informative.!

I had a quote, arranged a move with them. Scheduled the date. Day of the move they are no show. Here I sit with packed boxes and no movers. Nobody answer the phone. Or texts or emails. I wouldn't deal with this company if they were the last moving company on earth.

I was not satisfied with my moving experience with Delaware moving and storage company. They did not live up to recommendations received. Date of move was August 18, 2021. I had a two bedroom apartment and no appliances to be moved. The movers did not arrive until I alerted the office. The three workers did not work in tandem while one was wrapping and packing furniture one was standing around watching and on his cell phone Talking and texting.

This occurred 90% of the time. I was given an estimate of 2 to 4 hours to pack and move and the actual move took five hours and 45 minutes. My friend and I witnessed unprofessional behavior: all three workers charge cell phones at my residence - cussing and foul language using the F bomb multiple times - lazy work ethic one wrapping furniture and other watching and talking on cell - very slow, no urgency to complete the move - at storage unit a verbal argument occurred between the workers using the F bomb in a public place; very loud and offensive.

My overall experience was very negative. No satisfaction with workers Poor quality of work After reporting to company not satisfied with explanation given by the moving coordinator Requested a callback from supervisor -still waiting I was charge for five hours and 45 minutes at a rate of 180 per hour. So much time was wasted Move should have been completed in three hours. I would not recommend this company!

Damon was especially excellent at the job. Ed explained things clearly. Fair pricing. Recommend for your moving needs. I moved across states.

I moved from Delaware to Florida. My salesman was Dave Sterling. Great guy, gave us a lot of helpful hints and saved us money. The entire process was flawless. All the staff was very professional and courteous. Everyone made what could be a very stressful experience into one that was very pleasant. Thank you very much Service: Out-of-county removals

Please notice how many one star reviews Delaware Moving and Storage receives. There is a reason! My first warning is that their communication was poor. And then when the truck broke down several states away, I received a text message. No one would return my calls for days, but I would just get texts saying they "were working in it"! There was no professional problem solving.

There was no "make the customer a priority." It was all about their own inconveniences. Ten days later the truck arrived, after my confused 88 year old mother had waited for her move to be completed. The driver and movers were thorough and careful with each box and piece of furniture. So I would give them higher rating. But the home office, and business owner, did nothing to compensate us for their poor service. I understand that trucks can break down. I cannot understand why a phone call to me was not a priority.