Allied Van Lines Agent

Boulcine and his crew were fantastic! Fast and professional and communicative and cooperative. I never expected such an amazing group and they were fantastic. Highly recommend this moving company.

I have been using Prestige Moving & Storage for 4 years now, personally and professionally for my interior design clients, and always recommend them. They are professional, timely, hard-working + kind, and cost effective. I have always had a top-notch experience!

We moved from one coast to the other - these are never easy, we had a 6+ month layover where our stuff needed to be stored, a difficult situation with the new home in terms of timing, items that were damaged in the move - all the things that you likely encounter when you do this kind of large move. However, the PRESTIGE team was INCREDIBLE! I recommended them to everyone else that made the move with us.

They were quick to respond, helped and communicated it all clearly throughout the process. Has made the whole process seamless. We have moved with others and it was not nearly as pleasant (and those were shorter moves). Pricing was competitive and service was fantastic on both ends of this process. Do yourself a favor and call KJ and the Prestige team - short or long-haul moves. These guys know what they are doing. You will not be disappointed.

We utilized Prestige Moving & Storage for a large commercial move. They were highly professional, fast, responsive, with overall wonderful customer service. They made a large move that could otherwise be very stressful feel seamless. Highly recommend.

While searching for piano movers I asked for an estimate from these folks & they had an agreeable rate I thought until I read into the fine print that they automatically reserve 3 hours at that rate when I would have only needed 1. Felt tricked & would have been out 3 times the money if I hadn't double checked the footnotes. Do not recommend

We used Prestige the two times we have moved locally in Portland. Both times they were professional, prompt, and happy to assist with any questions. The crew on moving day was great, moving quickly and efficiently while being thorough by wrapping, padding and protecting all our furniture and items. Highly recommend!

My girlfriend and I just moved from Portland, OR to Bend, OR using Prestige movers of Wilsonville. It was a 5 star experience from beginning to end. Started off with a virtual estimate from their sales rep, KJ Larsen. Sent him photos of everything from our two separate apartments and my storage unit, had a estimate (based off weight and milage) within 30 minutes! KJ then set a day and time for a crew to load and unload all of our belongings.

Our crew consisted of four men led by forman, Boukine. Very polite and professional group of guys. I think they got all of our stuff loaded up in less than three hours, and unloaded in about two. It would have taken weeks for my girlfriend and I to accomplish everything especially with our busy schedules. They even disassembled and reassembled all of our three bed frames! I couldn't believe how much time and stress they saved us. If you live in the Portland / Metro area and are looking to move, Go with Prestige!

Prestige did an amazing job coordinating my move. They helped me through the packing process and even provided me with as many boxes as I needed. When the crew arrived, they did an outstanding job. They were fast, thorough, walked me through each step, and were friendly. I would use them again in a heartbeat, you should do the same!

This was easily the moving experience I've ever had in my years of existence. Everyone was friendly, efficient, and hard-working. It was an absolute joy to work with Prestige Moving and Storage. I highly recommend them!

We've used Prestige 5 times now and every move has been a very positive experience. Very professional and nice people. They always go the extra mile to meet or exceed our moving and storage needs.

Related to Nina's (SF) post. However, I have found that Prestige Purple logo and this company out of Oregon have a link. Moved from Sacramento to San Antonio July of 2021. The cost to move 3k sqft 5 bedroom home was $14,100. Chris from Prestige will most definitely be responsive, answer your calls and take care of contract details when you first connect. However, when I was ready to receive my household goods in San Antonio, I had to physically ask my husband to find their Nevada office to ask him when we could arrange for delivery.

He never returned phone calls, texts or emails. My husband essentially waited for him to show up. I was soon contacted to have my things delivered. My household goods were stored in San Jose. Only one driver. Driver said he would be in San Antonio within 24 hours. The drive from San Jose and San Antonio could only be done if a person were to drive 24 hours non-stop.

There are laws that would prevent this kind of long-distance driving in addition, I was concerned about his safety and the risk to my goods. He showed up in 2 days. Nice enough, but severe damage to my piano (unrepairable), dining set (unrepairable) and many boxes had been opened and rummaged through. For four weeks, I have tried to reach Chris about submitting an insurance claim for the damaged property.

No answer to phone calls, voicemails, text messages, etc. WARNING! DO NOT USE THIS SERVICE Update: I contacted the main Vegas number and spoke to the office AFTER I tried to file a claim with the company provided in the contract. The insurance company (CSI) said that neither A1 Transport nor Prestige are covered. I suspect they have no insurance or are self-funded. The offer is 0.60 cent per pound. So break 100 lbs of stuff and you'll get $60. Do the math, this isn't insurance; it's a joke on top of bad service.

BEWARE! This company is legitimate, but there is this other company who is also called prestige moving and storage in Las Vegas, Nevada. The prestige moving and storage with a purple logo is a complete scam. PLEASE do not get tricked by them. Me and my boyfriend used them thinking they were this company. We have lost thousands of dollars and still have received our things.

If anyone from the real Prestige Moving and Storage sees this please alert authorities about this scam. I have already contacted local and federal authorities about the scam company.

If I could give this company/crew zero stars I would. The crew that came out to my house was extremely unprofessional. One man walked in and said he could not work with cats (although I had already informed the company I had animals) and made a call to his company stating there was feces all over my floors they could get out of packing up my house.

The crew left without doing anything and I got charged $5,000 for no work performed. After rescheduling, the crew came back out to my house and complained the whole day about being there. The crew packed up half my house and left the rest. The destination company had to pay someone else to haul the rest of my household goods to Bend (3 hours away) to be shipped. This is absolutely the worst moving company I have ever encountered and I do not recommend using them!

I scheduled a delivery with this company and it has been the worst experience of my life cold hearted and unprofessional. #1 they don't answer there phones #2 they don't tell you there policy correctly #3 my husband died and they where so cold hearted they wouldn't even refund me my deposit cause I have to pay for his funeral costs. #4 they will try to have you sent them false documents that you where told everything when you where not! #5 they tell you oh let me ask my manager and you get put on hold for 20 minutes get hung up on have to call them back from the tell you yeah my manager said that they can't do it then you find out the person you're talking to is the manager and they're bullshitting you that there's someone above them. Don't trust them if I could give them a negative or zero star I would horrible company they also expect a 2 day window to arrive! 2 days! That's like you Selling something on offer up and the person not showing up for two days and you wait

Prestige is an agent for United Van Lines - expensive full service movers. We hired them & paid $10,000 to move, feeling confident we had a reputable mover. Moving day started before 8 am & they were finished & ready to leave at 9 pm at night. At that time, they presented a 14 page itemized list of what they packed and required us to sign it. Everything was already packed and there were tons of abbreviations & codes for everything.

When they unpacked at our destination, a valuable African drum (authentic made by a West Guinea master drummer) was demolished. I filed a claim. They responded it was "packed by owner" not by them. On investigation, I was told the moving agent had written "PBO" next to each of 8 drums I had moved. This must be because they feared one breaking because I only had a case for one drum - and I told them that case was not padded or protective.

They wrapped them all in moving blankets as I watched. I warned them twice that if one fell over in transit the head would break. Because it said PBO next to each of my 8 drums - a clear lie - my claim & appeal went nowhere & I have a $1200 broken drum. They also deeply scratched my dresser in front, & gave us $100 for that. Obviously that would not be enough to replace it & I probably couldn't find a matching one anyway.

I had read moving horror stories, and I thought choosing a reputable mover would be safe. I didn't expect them to lie proactively to cover themselves if a drum broke. Not only that but we tipped 5 people $100 each for loading, and same at destination. Total charges were $10,000 & we did $1000 in cash tips.

March 28 2021 Liars. That is what this company is! Let's just start with Brian. Right from the start we asked if they were a Broker. Brian assured us they were not a broker. That is the only reason we went with this company. A week before the movie we tried to get a hold of them. We found it very difficult and no one would answer the phone. We start to get just a little worried at this point.

Then a couple days before the move Chris finally calls us back. Chris doesn't have the list that we gave Brian and asked us to give the breakdown of our stuff once again. So we gave Chris the breakdown again, the same breakdown we gave Brian. Brian and Chris both still gave us the same quote for our move $2284.78. The moving van arrives at our storage in a 26-ft Enterprise rental truck.

When they opened up the truck door there was other people's stuff already on the truck. When they opened the door stuff had fallen all over the place inside the truck. I wish I would have taken pictures of it. I have my storage open at this point. They start walking into my storage and estimating everything in my storage. Then The driver tells me it's going to cost me $3,000 to move our stuff.

Our original quote was $2284.78. They are wanting me to sign some papers agreeing to the $3,000. I don't know if this is on top of the down payment of $760.00 we already put down. So I refused to sign anything at this point. I asked for their boss's number to call him and they said here is the broker's number. Then driver gives me the broker's number.

I was like a broker. We did not go through a broker! I don't know who the driver was talking to but he seems to be able to get a hold of somebody. The number the driver gave us to call we can't get a hold of anybody. No one's calling us back. This has been going on for an hour and a half now. We chose this company because they said they were not a broker.

We didn't want to go through brokers because we've heard nothing but bad things when you go through brokers. You can never get a hold of them. They don't call you back they don't know anything that's going on. This is one of the biggest reasons why we didn't want to go through a broker. I'm also looking in the truck and seeing how everything has fallen all over the place and thinking I don't know if I trust these guys with my personal belongings.

So we are trying to get a hold of Brian can't get a hold of Brian can't get a hold of Chris. The movers decide they're going to go to lunch. I don't know if they're coming back at this point. I don't have time to be playing games with people. I have a 9-hour drive that I have to do that day. We are on a really tight schedule. I'm feeling very uncomfortable that we have been lied to.

The movers will not even touch or stuff until we agree to pay $3,000 for the move. At this point if we put our stuff on their truck it would fill it up and they still had one more stop that they were supposed to pick up. My husband finally gets a call from some girl. We don't know what her name was. But she pretty much was calling us a liar about what we said we had in our storage.

My husband asked her to read the list that we gave to Brian and Chris. She starts reading off the list. My husband said that's exactly what we have in our storage. If you would load that up in the truck that would be great. She hung up on him. We had to find another way to move our stuff but they still kept our $760 deposit and refused to give it back.

I was not a paying customer so I don't want to tank their average here, but be advised that the crew refused to wear masks while in my house, citing difficulty breathing.

In any move, it depends entirely on the skill and experience of the crew and driver. In our case, we were very lucky to get Tom, a seasoned driver, and excellent loading/unloading crews on both ends. We only lost a couple of inconsequential breakable items in boxes that we packed. Even though we moved to Tucson, Tom hired crews from Phoenix, 90 miles away, to unload our stuff because he didn't think the crews from Tucson were as good.

The crews were unfailingly professional and willing to please. We were also pleased to get a refund, the first time ever from a mover, since the load was lighter than was estimated.

We needed to move my parents into assisted living from Bend Oregon to Port Townsend Washington. We gave Prestige a short time frame to complete the move. They were able to provide a quote and firm up a moving date that work just perfect for us. The quote was very reasonable, and we got a fantastic surprise what's the date of packing and loading with about a 20% reduction in the total price of the move due to the fact that we attacked some of our items ourselves.

Upon delivery, even though I was delayed getting to the property where they were delivering the furniture the crew was able to get started with the help of the management company. They placed all the large furnishings where they needed to be unloaded the boxes into the appropriate rooms. We will find any damage to any of our items. These guys went above and beyond what I've experienced with moving companys.

Another single woman here who had a terrible experience. I've left multiple messages for them to discuss my experience and no response. The movers themselves were nice and friendly enough. They had three guys at the beginning who seemed really responsible. By the afternoon (it was a Friday) they added two other guys who seemed less capable. They literally packed an LCD flat screen TV in a wardrobe box, unwrapped, no cushioning, with random other items.

It took me a day to find it. Their quote was $1300. I understand quotes are not binding. But the final amount was almost $2000. I didn't realize until they had left that they didn't even move everything from my old house. I had to make two additional trips to pack big items that they didn't bother packing. For $2000? What a rip off. And again, no one has bothered returning my phone calls. Unacceptable. Will never, ever use them again.

Jason did an excellent job of coordinating our move from Bend to Las Vegas. The crew he assigned to our job -- Mark Buck, Ryan and Niah -- were hard-working competent and showed up on time! Would highly recommend them.

Thanks to Bryan and his crew for the great work they have done. They have moved not only my home, but my business as well and each time it's been a great experience. With my home, they've moved me in their busy season as well as their slow season. It's been good either way. As is sometimes the case, closing escrow can be a bit uncertain and this affected us with trying to set up an actual move date. Bryan was extremely accommodating with my uncertainty - and even during his busiest time of the year.

He was great about keeping me appraised of arrival times for his crew, the crew were all extremely respectful, and they were conscientious of taking care of my belongings. With the business move, they were dedicated to getting everything done in one day - which was a BIG challenge because of the heaviness of the items being moved. I would definitely recommend them.

Absolutely the worse experience with Prestige/Allied. We booked our move nearly three months in advance. Jason reviewed our load in advance and provided an estimate. The truck showed up on the planned date and driver informed us he did not have enough room. We advised the driver and loading crew to take all house items before loading the garage and outdoor items.

They did not follow those instructions, nor communicated with us to give us the option to select what goes now and later. Prestige promised and charged us for a delivery window which they met with only part of our belongings. The remainder load still sits at origin, waiting for another truck. The latest mis-information Prestige has provided is it will be two more weeks before the delivery of the remainder of our load.

We are without important living items at our new home 800 miles away. In addition Prestige crew damaged two custom pieces of furniture, one during loading and another during transport. Do not use Prestige/Allied for your move.

If you want to pay exorbitant costs (of course, they are affiliated with Allied) then feel free to get a quote and move with Prestige. Their quote was 4 X the price of any other mover in town. We were moving five blocks away and they were going to charge us the same price that it took to move from California to Oregon. Steer clear of these fools. My god.

I called Prestige Moving & Storage in Bend based on the recommendation of our realtor. I worked with the sales manager Jason, who scheduled movers through Allied Van Lines in Southern California. They got it right on what counts when moving: arrived on-time on scheduled date, packed professionally and efficiently, delivered to storage on date promised, all items in great condition.

The movers clearly put in extra effort to set up the storage unit in a horseshoe so all items could be viewed and accessed. We are grateful to have had such a good experience and will use Prestige with any of our moving needs going forward!

Prestige has moved us a total of 3 times, twice to Bend, and once out of Bend. Each time they were excellent to work with. They were extremely good and efficient packers, they were in regular contact to plan the arrival of our stuff, and great about unloading items where they should be. If you ever need to move to or from Bend, these are the guys to use!

In the fifteen years we have lived in Bend we have had three moves for which we needed professional moving services. For those moves we used Prestige Moving and Storage, the Allied agent in Bend. Each time we had a stellar experience for the packing and moving being carefully executed. They did exactly what they said they would do, exactly as they promised to do it and every person we worked with, from management to office staff to the guys doing the heavy lifting were professional and friendly.

Given we needed to store furniture and belongings with them for a few months each time, we also had a top notch experience using Prestige for that service as well. All in all, at each step we felt as if our belongings were treated as carefully by the Prestige team as if they were their own. In fact our experiences with Allied were the best we've had of the several interstate and intrastate moving experiences before moving to Bend.

We are hoping to move from Bend in the not too distant future and Prestige will be the company we'll use for that move too because we trust them to do it right. There may be movers who do as good a job as Prestige, but in all our years of experience, we haven't found a mover who does it better.