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Reviews (7)
Christina Hower
Apr 10, 2022
Michael Prats
Dec 18, 2021
Brittany Davenport
Jan 16, 2020
Andry
Dec 19, 2018
Terry W.
Oct 29, 2018
Kasi Caulfield
Dec 05, 2017
NEVER RENT THROUGH HERE! The only reason I gave it one star was because I had to in order to make a review. I've had so many problems through here. Initially when I got the storage unit she had me sign the contract and make a payment then gave me my code to open the gate. When I went to go open the gate the code didn't work because she didn't activate the code. Took two weeks to get a hold of her because she locks her door before closing time at 5 pm, so it conflicted with my work schedule.
When I signed the contract we set up for automatic payment. Every single month the payment has not been deducted and denied me access through the gate because she didn't select automatic payment on her computer and says she fixes it every time. So out of the total of three months of having a storage unit I have not had access to my property for 5 or 6 weeks because of her mistakes.
Every time I call her to get her to fix it she gets an attitude and is very rude. She refuses compensation for time I haven't had access to my belongings. Very poor customer service and integrity. I will be getting a new storage unit.
When I signed the contract we set up for automatic payment. Every single month the payment has not been deducted and denied me access through the gate because she didn't select automatic payment on her computer and says she fixes it every time. So out of the total of three months of having a storage unit I have not had access to my property for 5 or 6 weeks because of her mistakes.
Every time I call her to get her to fix it she gets an attitude and is very rude. She refuses compensation for time I haven't had access to my belongings. Very poor customer service and integrity. I will be getting a new storage unit.
Ray Kame
Nov 25, 2017