EZ Moving & Storage

Moved my parents out of their apartment and into a house. They were very professional, helpful and friendly. We liked them so much we're hiring them for our move now. We requested the same guys for our moved and maybe that was a mistake. The guy who was apparently "the leader" seemed to have an attitude and while arranging items in the truck broke quite a few things then blamed me for the way I packed them.

The boxes and totes were clearly labelled as Fragile! Maybe he was just having a bad day but I'd rethink hiring them again. I wish I could remember the guy's name who did all the heavy lifting and moving items because he was awesome and a total work horse on both jobs, he deserves 5+ stars!

Worst move ever. This is the second time I used EZ Moving Service. It's worth mentioning that my first move was from one townhouse to another townhouse. First time I used EZ Moving Service the move took 5 hours from start to finish and I was satisfied. The three guys on the crew were fast and efficient. They did lose one of the legs of my recliner but they were able to find it.

So overall it was a positive experience. This second time the move took way too much time. This second move was from a townhouse to an apartment. The three guys on the crew went on the clock at 10:15am and didn't finish until 11pm. First move it took the crew 3 hours to pack the truck. I had donated to charity so I had less to move this second time.

This second move took this crew 5 hours to pack the truck. It gets better. after the truck was packed full I noticed my two area rugs and padding left in the corner of the garage. After I pointed out the two rugs I was told there was no more room on the truck and they would have to make an additional trip. I was charged for the additional time for the second roundtrip which amounted to $387.

The crew wasted a lot of time at the drop off location waiting for the elevator instead of using the stairs. The apartment is on the second floor. A few days later I spoke with the main office and was told that there was nothing they could do because the work was already done. The representative went on to say if I had informed them the move was not going well they would have sent another team. That's one of the most ridiculous things I've ever heard.

I don't believe for one moment they would have been able to replace a whole team on a Friday evening. The first move cost $900 and took five hours from start to finish. The second move with less things to move took 13 hours and cost $2,000. Make sense? Absolutely not! Clearly the crew was the reason the two moves were so extremely different. Maybe you'll get a good crew. If you like to gamble use EZ Moving Service.

Every aspect of a short notice Xmas Eve move with budgetary limitations - from initial contact with the office manager, Autumn, through the touch of a hands-on owner, Greg, and three movers operating like controlled wildfire - was professional, efficient, accommodating and exceptionally helpful. It was like having a championship caliber team operating solely for us.

All stages of the move were fully explained; indeed, ongoing updates as to timing and space were constant. (It was a last-minute move to a storage facility, with packing ongoing and decisions as to leave/go on one trip as well as fit into a limited, finite space.) Additionally, there were dozens of pleasant surprises; one example is the way the men simply fixed a wobbly, fragile and sentimental jewelry chest.

Another was one of the movers (they were Dre, Z and Jamale) offering his tool kit as one of our few unpacked tools broke while removing a flat screen TV from the wall. EZ also helped and accommodated us in two other critical ways. I am deliberately not naming them because of the unique circumstances; plus, they could not possibly do the same for everyone and remain profitable. Nonetheless, the EZ mindset in this regard epitomized the best of the Christmas spirit. The entire EZ Moving and Storage experience rates an A+++. djo

I'd give zero stars if I could. Proceed with caution with this outfit. Greg was great. On time, thorough estimate. Was patient and explained the whole process. Offered great advice and tips to make our move go smoother. Then the big (huge) let down - a week before our scheduled move, they emailed (didn't call) to let me know they wouldn't be able to move us. We have to be out of our house in a week and they've put us in an impossible situation. We're telling everyone - you can't count on EZ Moving & Storage.

Last Thursday, I used EZ Moving & Storage's local move service to move from Plymouth Township to Superior Township. Jack and Mike were great! They were both very polite and efficient, getting the job done 3+ hours faster than the quoted time. I would definitely use the service again.

Moved on Sat. March 14, 2020 Raymone and Jack were excellent. Very very respectful, didn't waste my time. I absolutely hate moving but they made this experience great. 5 years ago I used a well known company and I HATED them I ended up with a broken TV and Dinjng room table. So my hats goes off to the two guys I had this time. THANK YOU!

We hired EZ moving & Storage to move us on November 24, 2018 from Milford, Mi. to Brownstown, Mi. Taymon and Kevin were our movers. They were very professional and polite. They worked extremely hard to move all of our furniture and belongings with no damage and in a timely manor. I would highly recommend EZ moving. They were very easy to work with and were very affordable. Taymon and Kevin were great!

Moved my mothers belongings yesterday. Moment she paid, they left. Never placed furniture as agreed. Make sure you get your stipulations in writing or you may be paying 100% cost for 80% of the work. Not easy when you are in your 60's to be flipping over tables and a 400lb tempurpedic mattress onto its frame. I know it's a difficult job and the days are long but that's why I would have been happy if she got what she paid $4300 for. No follow up call to her. Shop around and hold them as accountable as they would for billing.

After writing several online reviews, I was contacted by the company and told they would refund the carpet cleaning I paid for. That was the right thing to do, but their first response was to tell me to buzz off. The movers were great guys, maybe not the best at keeping a house clean during inclement weather. I doubt I would use them again, because if something goes wrong, what kind of uphill battle am I stuck with? Hopefully, they can make sure this doesn't happen in the future.

EZ Movers and their employees are AWESOME! That's all I can say. I've used EZ Movers several times in the past for local moves in Michigan and have always been more than satisfied with their level of customer service. Recently we made the decision to pack up and make a cross country move and of course I called EZ Movers! Once again, they exceeded my expectations and the 1250 mile move couldn't have gone more smoothly!

Many thanks to DaJuan and Dan! All of our belongings were cared for and handled very well. You guys are ROCK STARS! If you are planning a move, local or cross country, CALL EZ MOVERS! You won't be disappointed!

This company picked up belongings one day early from my 17 year old daughter who they proceeded to badger into signing a bill that was double the quote. Then, they took two weeks and many phone calls to deliver my items. They agreed to half up front and the other half when complete. However, they demanded the complete payment 2/3s of the way through. When I refused, they drove off with my dining room table and sofas. Run, I mean sprint in the other direction. These people are crooks.

This place is beyond expensive for moving and has very inconvenient hours to access your belongings, 10-3. I have attached the email I sent of our compliant back in May: we stored our stuff until September. They ruined several picture frames, a dresser and our ceiling in our new house. They said they would come back the following Saturday and fix the ceiling and never did. Saturday did not run smoothly.

I labeled everything with two different colored sticky notes for Troy or storage. The quote was for 5 hours, it took them well into the evening (8am-8pm). The younger gentleman and the gentleman whose first move this was complained the entire time. They took several smoke and talk breaks. The gentleman with the EZ moving hoodie who we signed the paperwork with was great, Deon.

We were quoted for the pool table but they had no idea how to take it apart so it took them hours. The men would not take our glass vases (also quoted) because they were 'worried' they would break them, they did the same with our living room lamps. They left several large patio pieces (two heavy white steel patio loungers and the fire pit).

They didn't bring any wardrobe boxes or anything to move our clothes. I ended up having to borrow an SUV from someone and taking 10 trips between Saturday and Sunday. This is outrageous, especially since we were quoted to have the whole house moved. The boxes were packed TERRIBLY. GLASS EVERYWHERE. one box had 8 shot glasses and a bunch of paper stuffing it, a waste for a medium box.

I opened boxes that had dishes from all over the kitchen in them. Some pots and pans in one bin, with a glass cake tray, the microwave in the bottom. They didn't pack these boxes correctly, as there was a lot of unused space. I have a list of items they accidentally moved to storage and were not suppose to. The move into our new home went much smoother, with a great team! We did find several broken items, and they broke our dresser, so I can't add any 's for the second team because of the outcome.

I hired this company to move my home several years ago. The father and owner of the business came to my home and quoted a move for $350. In the end this move cost almost $900. It was a local move. I was concerned with the huge discrepancy of the quote and final price. I could absolutely understand being off $100 to maybe $150, but to be off by over $500 is ridiculous.

I called the owner and he was very pleasant and apologetic. He said he would contact me within a couple of days to give me a partial discount and return. I waited a month and contacted EZ movers again. The owner was not present and I spoke with his son. Through the conversation he became belligerent and nasty claiming they did their job and should be paid fully.

While I believe people should be paid fully I also believe a business should get a quote in a near ballpark instead of shocking their customer. The man I spoke with should never have been on the phone as he was a poor representative for the company. Their company made a mistake and they refused to make it right. I contacted the BBB to file a complaint as well.

Since I was treated so poorly by the owners son, as well as them refusing to take care of the items broke during the move for the additional insurance paid for they are due a 1 star. Also, to add one more thing, the movers held our belongings hostage on their truck till we paid them the full amount charged. I believe this is called extortion. I would never recommend them to anyone in the Macomb area, and when I did my next move out of state I chose a more reputable company that behaves in a professional manner.

Had excellent service during the middle of May. Quick, efficient, service driven and no damage to my belongings. My two movers (James and Ray) were delightful, had a good attitude and dynamic. All in all, couldn't have asked for a better move. Quote was accurate and price was competitive with everywhere else I checked. Edit: Lindsay was great to work with on the scheduling and customer service side. She readily answered my questions and made me comfortable with the whole process. This meant a lot as this was my first move with a moving company.

I had a wonderful experience, all three guys Andy, Nolan & Justin were on time, very professional, friendly & took very good care of my furniture, they answered all my questions to my satisfaction and moved my furniture to EZ Storage warehouse facility for couple months of storage. The driver Andy covered all the forms clearly page by page, so when I am ready to have my furniture moved from your EZ Storage to my new house, I would like to have the same crew above to handle moving my furniture. I had a fantastic experience and I would definitely recommend EZ moving & storage to my family & friends, great job guys

Awsome service! Jake and Casey moved like miracle workers and fast and friendly thank you for the great service.a special mention 5 he owner of the business came in and did a estimate what a way to the last move didn't work out. Best wishes

This moving company was the best experience I ever had in moving. They were very professional, handled all my furniture with care, and even made it through a narrow door space with out scratches, dents, or scuffs on the walls. I will definitely recommend them to friends and family, and I would recommend them to anyone who is looking for the best price. I want to thank EZ Moving for helping me out, and I appreciate all the hard work the staff does.

Terrible experience with this company. After booking my move for noon I get a call the day before giving me a three hour window when the movers will be there. Asking why I wasn't told a window at booking they said "some things came up" that's it. Then after waiting for them to show up 2.5 hours past the three hour window they were unprepared with too small of a truck.

They didn't leave my new place until 1am. After calling and complaining and asking for a discount for my extreme inconvenience they acted real disrespectful. They told me everything I wanted moved would fit in their 24ft truck but it didn't I now have to figure out how to get my washer and dryer to my new house. DO NOT USE THEM!

We are a family that has moved with the military for years, I can describe our moving experience with Ez-Moving in two words "disastrous nightmare". I would never recommend this company to anyone. Good luck to you if you choose to work with them.

DO NOT Heir this company all positive reviews can not be trusted! Every negative review about this company is spot on. The walls, doors, door frames were marred with nicks, missing paint and dirt. The brand new hard wood floors were nicked and scratched. The furniture was returned with the finish scraped off and the corners of the dressers were cracked, boxes had several broken items.

The employees do not care and threaten to keep your belongings unless you pay upfront, the quote that was provided was significantly less than what was charged and it took 4 guys 7 hours to unload 2 trucks! They did not place any of the items where we requested them be placed and we had other people's belongings packed in with our stuff. Do yourself a favor and go with another company. DO NOT USE THIS COMPANY!

First time utilizing a moving company. Y'all are AWESOME! I couldn't have asked for a more professional, courteous, and quick team! Dion (sp?) and his partner (can't remember his name) were GREAT! A move from Wayne to Taylor went off without a hitch and SO FAST! These 2 guys know their stuff. Pricing was very reasonable and.dang.these 2 guys are AWESOME! Would definitely hire again if the need arises IF I get this team! Friday the 13th was a good day. Thank you.

Dispatch terrible, lots of breakage including a 250.00 painting that they told me they would shrink wrap but never did. 5 day window turned into 8 days. They lost the power cord to my new Samsung flat TV. They said I could pay half by check on pickup then called me before delivery and said they wouldn't accept my check, I needed to pay entire amount in cash. I have moved several times and these people were the worst.

EZ Moving professionals Deon and Chris came to help us move all the heavy stuff in our pod to shipment out West. We where their last stop of the day. They did a GREAT job of moving all of the really big and heavy stuff from our two story home. In the basement we had a table saw and treadmill. Not a problem for Deon and Chris. Thank you Deon and Chris.

We used EZ Moving and Storage for our move a couple weeks ago. It was a local move. We had a lot of large furniture and and it was an all day job. Our movers, led by Marcus, showed up on time and were ready to work. They went to work almost instantly. They were very hard working, quick, and eager to please. I am very picky with the way my items are handled and they showed the utmost respect for our things as well as our old home and new home.

It was a stressful time for us since we were trying to get everything done the same day. We really appreciated that our final price was 250.00 less than our original quote. Even though I hope we don' t move again for a *VERY* long we will certainly use EZ moving and storage again. Thank you to our moving team!

I'll be honest I had a bad experience with EZ last year. They basically didn't show up for the moving appointment and we had to reschedule until the next business day. However they did heavily discount our move and offered an extra mover for help. With that said we decided to go with them again this fall. They were AMAZING. The company completely redeemed themselves and a little extra.

We had items at 5 different locations and they moved me in a fair time frame and price. I worked with Rob at the Fraser location and he made everything a breeze. They did right by my family and we're grateful for it! Joe

The president and CEO of EZ Moving and Storage who is connected to the parent company of this company TDC Holdings contacted me via e-mail. Evidently, it simply was not worth the effort to collect my information from either the Office Manager, Sales Agent, or Driver of his Fraser branch in order to give me a call as requested. In a snide and somewhat cryptic fashion, he attempted to explain how it somehow would have been better for me to have waited a day for him to write back to fix the situation post-facto. Right. Anyhoo, he proceeds to condescendingly offer his contact number for me to go out of my way and call, although difficult to say since spell check wasn't utilized in his correspondance. I'd like to try and understand this person's train-of-thought.

Number 1: I've received a complaint about a situation that was NOT handled properly by an employee of my company who's already claimed to speak on behalf of the organization and it resulted in a negative reaction. Should I. A) Contact the branch in question and find out exactly what happened so that I can make an informed and intelligent response. B) Delegate the acquisition of aforementioned information to someone that handles public relations and customer service on behalf of our Brand. or C) Tell the disgruntled customer that I'm willing to listen and possibly offer some discount, or coupon (that always leaves 'em with a smile), but at my convenience so even though a full day of their time has already been wasted, what's a few more hours. YOU GUESSED IT!

The president chose "C"! I'll let all you fellow yelpers know that after taking time off and having lost 2 billable hours yesterday, I spent even more time arranging another moving company and the rest of the evening re-organizing everything we needed to manage and get by until the next "moving day", so when I arrive at the law firm today the LAST thing I feel like doing is trying to get the president of EZ Moving and Storage on the phone so he can talk me into: Removing my negative reviews- NOT going to happen, and/or Taking another chance on the crap company that screwed us over to begin with, never mind it's still run by the pitiful Office Manager that created the entire ordeal in the first place.

I did however, take the time to write back and to write this follow up. The President did respond and after reading 5% of my response he took the time to let me know how surprised he was that I opted not to do business with them in the future and that being honest is really being "vindictive" and by telling others the truth about what happened in hopes that they won't have the same negative experiences that I've suffered, I am being unreasonable.

He then writes to say that he has put me on the "NO future business"-List. I am crushed. This means that in the future if I decide to leave Sunny Southern California and move all of my possessions to someplace in the Detroit area and then move my things again across town that I will NOT have the chance of wasting another day, waiting around for this crap company to maybe move my things and potentially try to rip me off for another deposit.

Oh NO! What will I do? I told the president that the best people at his company were the entry-level employees and that they should run the business. The sad thing is, they're probably unappreciated and they're the only good things about the organization. P.S. not every location of EZ Moving & Storage is horrible (that I know of), but it's obvious the management and owners think alike. You'll find negative remarks nation-wide about this company, although I did see some Blog where a writer named "Bob" (hmmm.) writes a raving review about how amazing the company is referencing aspects and details not typical of someone on the outside like a real customer, but more like someone with an intimate knowledge of the place. Curious.

I had a great experience with EZ Moving a few weeks ago hauling some stuff I've had in storage in Chicago and it made moving all that crap a total breeze! Admittedly they came a bit later than I had anticipated but they had to drive from here to Chicago so I don't hold traffic and all that against them. And once they showed up, man they killed it.

They took inventory of all the boxes and the furniture, marking it down carefully. Then they hauled all the boxes (which were heavy as all get out thanks to my book and cd addiction) with ease to and from the space to the truck. Also the furniture was handled carefully and packed expertly into the truck as well. I felt 100% confident that they were taking care of my belongings.

They got back to Michigan pretty late so instead of unloading that night they came to the storage space near my house in the morning. Again, it was a little later than anticipated but my mom met them at the space and another set of movers quickly piled everything from the truck in, again taking care and not harming any of the items. I haven't unpacked those boxes yet to see if any of the items got broken in the move but nothing was flipped in the truck and everything was stacked as it had been when they first put it in so I don't anticipate finding anything ruined.

The furniture came out just fine and everything is neatly stacked in the storage space for me to move once I end up in a more permanent living situation. It isn't cheap hiring movers across a couple of state lines but the ease of this move and the fact that I got up the next morning without pain or exhaustion made the cost well worth it. It also helps that I finally have all my stuff with me in the same state. I've missed you, Freaks and Geeks DVD set!