Rose Moving & Storage

Rose Moving and Storage/Allied just relocated us from IL to AZ. Our specialist, Jackie B. was phenomenal to work with and made it very simple to create expectations, which were achieved at all turns! Our loaders were great and our deliverers were even better! We highly recommend reaching out and setting up your next move with Rose Moving and Storage.

The communication leading up to the moving day was excellent and the crew was friendly, professional, and careful while also moving quickly on moving day. We hope to use Rose Moving again!

From the start I felt red flags with the sales guy from rose moving and storage Mike Engelhardt. Mike was very pushy and constantly changed information that he gave to me. I had a feeling that he was hustling me as time went on and Rose moving and storage actually picked up my furniture. I had paid them for storage for a short period as this was not a immediate move.

I paid more for storage from them than I would have through a third party storage company by far. They assured me all my items would be picked up, un packed and placed into faults and shelved in their warehouse. This was a lie. I was originally sold by Mike as he told me "using rose moving will be like coming home, taking your jacket off and later on, putting that same jacket back on." I was assured that everything would be re set up exactly how they picked it up.

Much of my furniture was damaged. everything and anything that was white in color had all yellowed from heat exposure. This is what leads me to believe my things were left in the very tailor they picked it up in. All furniture had the same kind of yellow and dirt stains on it. I assume the tailor was leaking every time it rained during the entire summer they had possession of my things.

I purchased full insurance coverage and they fought me tooth and nail. I copied my attorney on every communication that was sent to them. I was gearing up for a lawsuit and they agreed to settle with the insurance. I know that you will probably read many horror stories with many movers just like I did when searching for a mover. It's hard and I really wish rose moving and storage lived up to their name.

But they screwed me over in every way possible. I would suggest you look for a bigger company than rose moving and storage. Even though they are allied certified, they play so many games and their very very small team is not professional in the slightest. Thousands of dollars in damages for irreplaceable items. Even though we did receive a settlement from the extra insurance we purchased, it still wasn't enough to cover the damages and it took us to going to court just to get them to pay us out for the damages.

I feel they may take advantage of many people who cannot afford an attorney and they play these types of games with people to see how far and how much they can get away with. I also believe they pump up their own reviews on google as they carry a much lower rating on yelp. Its the real stories from real people like me that you have to read. Not just the one liner reviews.

Overall this was a great experience from estimate to unload (and even beyond). The sales guy Mike was very thorough from the beginning and the coordinator Judy was responsive to issues and questions (as was Mike). The driver Mike was also great, thorough, and beyond prompt! One of the loaders (did not get his name) was not that great - constantly complaining and yelling at the driver and muttering under his breath and really ramping up my anxiety.

However the Kansas City crew that did the unloading were brilliant and we highly recommend them - Laton Oliver, Jeremiah Lee and Shaun Knight were very cheerful, helpful and hard working and I would recommend them without ever hesitating. We definitely chose the right company to move us! Thank you!

We just completed our 10th move and unfortunately this one wasn't good. Everyone at Rose Moving & Storage was very friendly and helpful however the mover they contracted did not perform anywhere close to expectations for the $6,800 we paid to move us from Michigan to Indiana (we were quoted $6,000 but bumped to $6,800 after they had us loaded because they under estimated the weight.nothing we could do because they would not unload us until we paid the $800 more and sadly we were warned that this would happen by a Rose competitor who had quoted us a rate not to exceed $6,500).

This was supposed to be a direct ship and the mover showed up in a box truck even though we were told it would be a semi trailer. When the mover arrived, I told him there is no way everything would fit on a box truck but he insisted it would and boy did they try. The proceeded to pack our belongings in as tight as possible wasting no space by not using mattress boxes that I paid for (yes, they put our 1-year old mattresses on the truck with no protection).

When I questioned why they weren't wrapping / protecting some of the furniture they said it was because they didn't have enough blankets but would be careful. As predicted, our belongings did not fit on the truck and a 2nd truck had to be brought in to finish loading which did not get done until 9pm.12 hours after they started even though we were told it would take about 6 hours because of how well organized we were. (we had boxes lined up, beds stripped, etc., all they had to do was take 3 beds apart and load, this was our 10th move).

The 1st truck showed up the next day however the 2nd truck didn't arrive until 9pm 2 days later. The movers from Indiana who were hired by the driver to unload us told me multiple times they couldn't believe how poorly the truck was packed and they were right. We ended up with a 3 pieces of broken furniture, not scratched, pieces were broken. We purchased the $0 deductible insurance however they think thy can fix the furniture rather than replace it so we have to wait a full month for someone to come out and attempt the repair (one piece was a new $2,100 desk that is currently sitting upside down in my office due to a broken leg). I think Rose Moving is a decent company however the driver they contracted to represent them came up well short of expectations.

Absolutely the best. We had a 5 man crew led by an experienced crew chief in Emmit. These guys are consummate pros who work their tails off. Polite, caring and total experts. We had heavy gym equipment and patio stuff on top of all the usual things. They powered through with no complaints. Moving sucks. Rose makes it bearable. Not cheap. But you get what you pay for. Highly recommend.

Moving quote scheduled for a Friday at 4 pm. No call. Called allied who gave me a direct number. Left message at 4:30. No return call. Called monday, left message, no return call. Called Allied who also called at left a message. No return phone call after a week. If this is the way they treat potential customers, I'd hate to see what happens when you're an actual customer!

Staff were excellent and careful. Great follow through start to finish.

The crew and office staff were wonderful throughout our move. The quote was nearly spot on, the crew was on time, they worked quickly and carefully, and most of all, were friendly and thorough. I would recommend Rose Moving to anybody needing to relocate.

We were very impressed with the virtual estimating process, the courteous driver and packers, the extreme care in handling of our possessions, and the flexibility of the company in dealing with last minute changes in our house closing. Packing, loading, delivery to a neighboring state was done in 3 days. No damage to our furniture. Moving is never fun, but Rose rendered it as painless as humanly possible. Dennis and Pat O'Brien

Driver is the crew chief and he made sure everything was packed well and loaded with care. None of our belongings were damaged throughout the loading an unloading process. Neither was either property damaged during the move. Very professional. The company had office staff contact us before, during and after delivery. They wanted to know how the move was going and if we had any issues that needed to be addressed. Driver was always on time and delivered on the day he promised.

Cars were delivered as promised and we were pleased. It's been a month and we still have not received our "express" shipment. Nobody will tell us anything. We feel we are being lied to. We have been living for a month with none of our clothes, towels, blankets, dishes, etc. Our shipment has not arrived as or when promised. We call and are told that it should be here but it is not. We will not ever recommend this company with good conscience to anyone.

We moved most of our house from Ohio to NC and the movers were on time, very hard working, considerate, professional, and easy to work with. Only a few minor items that I packed got broken but overall the move went very smoothly and all of my belongings were delivered and unpacked with extreme care, even though it was raining very hard on the day of delivery! I thought the price was very reasonable and I would highly recommend these movers to anyone!

Professional and Friendly service from Rose Moving. Team exhibited expertise in furniture and box storage moving. We were very pleased throughout the entire moving process. Both on the ground teams did excellent work. Would recommend the Rose Moving Company highly Services: Assemble furniture, Out-of-state move