Bert Hill Movers

Make sure you get the insurance! When they came back from lunch they all smelled like booze.

I can't tell you how happy our family was with their service. They moved my mom from a house to an apartment and went above & beyond to make sure they got everything. They were professional, friendly, personable & prompt. Thank you!

Bert hill movers moved us about 45 minutes away. They were on time, responsive, thorough and professional. I would recommend them without hesitation. They took apart furniture as needed and reassembled as well. Friendly, helpful, dependable and affordable Absolutely worth every penny and our crew was spot on.

We hired Bert Hill to move out our furniture and household items from our 3 bedrooms and our living room into their container/POD in our driveway and then back into our home 1 month later. (we were having our floors done). We scheduled this move over 6mths in advance. The movers were pleasant and courteous. But they were over 1 hour late the day of the move out and 3 hours early the day we were to move back in (I was not ready for them and we were being charged by the hour).

We had one piece damaged in the move (an incident report was filled out by the mover at our house). The management (after I called them the following week) said that the chair just needed to "settle" and if we sat in it for 2-3 weeks it would be "fixed". We took the piece to our local Lazy Boy studio and had it repaired for $60 and now it is solid again. The management was cold and took no responsibility for damage done during the move.

We used Bert Hill 21 years ago to move into our house in Southwick. They were fast and professional. When we sold our house and moved to NH I called Bert Hill to do our move. They sent Kyle over to do the estimate about a month and a half before our move and then a week before to fine tune the quote, since we had already moved or sold some of our furniture.

The guys showed up promptly at 9am and were on their way to NH by 3pm. They never even stopped for lunch. They met us in NH at 9 am the next day and were done by 1pm. The guys were very friendly and accommodating. The final invoice was 20% LESS than the estimate because we did a majority of the packing and were ready for our move. I don't understand people who give bad reviews because of their own actions or lack thereof.

Do they really think the movers are going to pack your stuff for free? They tell you from the beginning to buy your own boxes and pack your stuff to save money. When you hire someone to do a job, your actions have a direct result on your cost. Shame on people for taking their own deficiencies and blaming it on a business.

Great experience. So glad they were able to help me with moving. It was amazing to watch their system. Super efficient both on time and on fitting the stuff into such a small area. True pros. It was clear they care. Moving isn't easy, but choosing Bert Hill is.

DO NOT USE THIS COMPANY. They ripped me off and their 3 movers took 9.5 hours to partially pack and move a 2 bedroom apt that was already 1/2 moved. I have moved across country twice, lived in 9 states coast to coast, used every brand name moving company, and I have never witnessed the blatant FLEECING that was done to me yesterday. I'm appalled and disgusted.

I had used this company before and trusted them. I called TWICE during the move to voice my concerns about the poor quality and length of time. I was told "use your credit card and then tmrw we'll negotiate a fair price." Great. Tmrw came and my credit card got charged the full (fraudulent) amount of almost $2,000. I called and was told "you were charged the right amount, we stand by it." My last move with them was less than half that.

Same stuff. Less distance. Only difference this time is some packing that was TERRIBLE AND WASTEFUL. I'm disputing the charges with my credit card company. First time in 25 years with American Express that I have ever disputed any charge. I'm livid.

Bert Hill Moving & Storage recently moved my mother into an assisted living facility. They were excellent. She used them last year to move into an apartment but she had to move again. They recognized her and were extremely pleasant and professional. Very friendly and did a great job with some special requests also. I highly recommend them.

Hired the "piano specialist" to move a piano. Unfortunately they sent 3 people with no knowledge or equipment to move said piano. Also charged us anyway. Now due to weather my upright grand will be in a dumpster. Thanks guys. But they did send a really nice picture of their truck with a request for feedback. Request granted.

We had a wonderful moving experience with Bert Hill. Their employees were all very friendly and engaging. When they would say where to and I would say attic with a grimace on my face, they were like no problem at all. I would definitely recommend and use them again.

The worst movers I've ever experienced. Multiple pieces of furniture have gashes in them, including a very sentimental hope chest. They ripped apart a desk to move it and the screws are now missing (actually ripped apart. There is a huge piece of particle board torn off the bottom) They took off multiple pieces of hardware from dressers and now that is nowhere to be found. We paid $700 for the movers and now it's costing us more since we need to replace so much of the furniture. I would NEVER use or recommend them to anyone. Stay away!

We recently used Bert Hill Movers and were very pleased with their service. They arrived on time, worked very hard all throughout the process and came in quite a bit under the estimate. They are a nice group of people who seem to genuinely like each other and work well as a team. They were very careful with our items and everything went as planned.

Called to schedule a free estimate. They didn't have any openings for over two weeks! But they had come recommended by our realtor so I delayed finalizing moving details until I got an estimate from Bert Hill. I even called back, left a message, requesting them to call me if any earlier times became available. Morning of my estimate, with Paul, no one showed. Called the office, I wasn't "in their system".

I was offered a reschedule in another week! I inquired about any possibility of being accommodated, squeezed in, first appointment next business day, etc. The woman answering seemed to have zero interest in getting my business. She only offered to give my number to Paul and he'd call me when he could, but it wouldn't be today because he "left his cell phone at his girlfriend's in Maryland"! How unprofessional! Told her I'd be passing on pursuing any business with Bert Hill, this all seemed too unorganized and unprofessional.