Naglee Fine Arts

Tom and the crew that accompanied him were excellent in all they did to support my move. I hope Tom will be assigned to do my delivery and unloading when we set the date for our arrival in Frederick, MD later this summer. Once I receive the updated costing I'll better be able to evaluate the value. I do believe you get what you pay for, and I'm confident Naglee will live up to its reputation.

Tom, Mike, and Sean were AMAZING! Took great Care of each item as if it were their own. They made me feel welcome as if I were already part of the community and their family.

Naglee is the best moving company I have ever used! I have moved often - 7 times in 22 years, as a pastor & then interim pastor. Ryan accompanied me on a second virtual walk through, because I thought the first might have been inaccurate since some church stuff was mixed in with mine. Then he gave me a guaranteed price. On moving day, Tom went over details. (e.g., my office library was in an adjacent building, and church items among mine were identified.) Tom has an incredible memory for details!

Then he, Mitch, & RJ proceeded to carry & load every box & item & piece of furniture (on what became a 10 page inventory!) without one complaint. Artwork was wrapped as asked & unexpectedly needed boxes were supplied. These 3 men were geniuses! And they repeated the process the next day at the new address, again without complaint & without damage.

Furniture was placed - and occasionally moved - with unending patience. And despite some additions to the tasks initially discussed, the guaranteed price was honored. Seriously, I cannot think ofba single criticism. (And they were FAST!)

Critical: Professionalism Called to ask some moving questions and didn't get any help or effort put forth. The lady simply responded with one word responses and then finished with "thanks." Seemed like a total lack of care.

Thank you to Naglee and crew! They work so hard, are super efficient and knowledgeable and go above and beyond. Moving is stressful and they're super helpful with so much as well as careful not to ding walls etc.

Do your homework and get a second quote. this company over estimates by double which is a rip off considering they have a minimum during peak season. I received a quote for 7 hrs for three men plus 30 minutes of travel which I immediately thought was ridiculous. Everything was pre wrapped and boxed at our walk through. Turns out, their estimate was really off.

My husband and I moved everything in 4.5 hrs from start to finish. We are in our mid 40s. We were only TWO people, not three professional males yet we did it in half the time?! Makes u wonder. Response time is slow too. Can't speak to the moving but they always bang things up.

Excellent experience with the moving crew. Very timely, professional, efficient and friendly. Couldn't be happier with Tom, and his crew Mike, Ken, and Damon. Will definitely use again if needed.

Very professional and friendly team! They did a great job helping with every aspect of our move! I would highly recommend!

RJ, Alan & Isaiah did a great job of taking great care of our belongings during our move over a period of two days and multiple pick up stops. They took care of packing our fragile items and artwork, all of which made the trip in one piece & in great shape. They were efficient and tidy. The office staff was also very accommodating and willing to help/offer solutions in a timely manner. I WOULD use Naglee movers again!

Everyone at Naglee was a pleasure to work with from start to end. Ryan, our coordinator, was there with us every step of the way. Our driver, RJ, did everything possible to make our move go smoothly. He was hard working, polite and very professional. If want a moving company that you can count on then Naglee Moving & Storage is the best choice. Thank you.

My experience with Naglee Moving & Storage was a positive one. They were easy to work with and provided clear communications. From first contact to the virtual estimate and follow-up, they were helpful and professional. Even though I ended up using a different mover whose location was closer, I can recommend Naglee Moving for your next move.

They moved our home from Memphis Tn to Sayre PA with passion for excellence and a joyful heart. They turned problems into service opportunities. We deeply respect their professionalism and thank them for a superior effort Special thanks to Pete and Ryan. Services: Assemble furniture, Oversized item removals, Local removals, Vehicle transport

Excellent service! Very courteous moving staff. Arrived on time, worked diligently and went above and beyond to ensure that our belongings were safe. Service: Local removals

I had an absurdly long review and it was lost so I'm going to boil it down. Pros -Friendly, on time, good communication Cons -Damaged walls, and said it wasn't covered by the contract -Refused to take apart furniture that I paid them for, and asked me to do it while they waited -expensive beyond belief. About 8000 for 4 hours of loading, 1 unloading, about 2-4 travel.

And they made me take apart all furniture and pack everything. I have a feeling they charged for things they didn't do -repeatedly sat on my fabric furniture while covered in sweat -someone missed the toilet while going number 2 and left me to clean it up -some things were "too heavy" so I was asked to carry them myself, and I did, without issue. -when dropping off they dumped everything into two rooms because they didn't have time to put stuff in correct rooms. -Naglee driver was in the van most of the time and seemed to miss everything listed above Sorry, ran out of time so will have to add the rest at a later point.

This was my first time moving with a professional moving company and while I don't have much to compare to, I loved my experience and feel that it's incomparable. Naglee quickly did an in-home estimate that was accurate to the amount of 'stuff' I had, was efficient in packing the day of the move and was even more efficient when it came to unpacking the next day at my new residence. Their customer service is top notch. I couldn't be more happier with them and my move was stress free!

Just wanted to update this review because there has been a sequence of events after the posting of the first review that would solidify Naglee and United Van Lines as companies not to deal with. Shelly(sp.) in response to my first review responds by asking me to call her. Optics of this are great especially since she posts on yelp in response to my review.

So I call only to find out she has nothing to offer other than to suggest changes to United and Naglee but offers no real value. Additional waste of more of my time! After I communicate in great detail the level of incompetency that I have been dealing with she offers to ask if there is more that Naglee or United is willing to do. Promises to get back to me asap the following week. Spoiler alert!

She never called back. It wasnt until I called twice over a week later that she states, "I was just about to call you." Plausible.yes but highly unlikely. She then goes on to claim that I will be awarded an additional $100 and that she will send it out right away. Mind you I understand not life changing money at this point but I am content with moral victories at this stage of the game.

Fast forward to the second week in February. I have not received any additional check or correspondence. IF YOU VALUE YELP REVIEWS AT ALL PLEASE DO YOURSELF A FAVOR AND NEVER DO BUSINESS WITH EITHER OF THE AFOREMENTIONED COMPANIES.

I've moved with a couple of different companies before through my jobs. Honestly, United Van Lines has truly been excellent as a company. The last movers I had not only broke things, but upon planning my move forgot to include my car. I ended up having to drive half way across the U.S. instead of flying like I had planned. The coordinator of this move was fantastic, the packers did an excellent job, and the people who physically moved my things were professional, timely and careful. I greatly appreciated their work and I'd definitely recommend it to a friend.

I have upgraded Naglee from a "1" to a "2", because I received a damage settlement check in the amount of $8,169 from Unico and it was processed relatively timely. This firm is the holding company that owns United Van Lines, and several other transportation companies such as Mayflower. I learned that once a damage claim exceeds $5,000, it has to be reviewed and authorized by staff at the holding company. Based on my past experience I have the following observations: 1) the damage incurred on this move exceed that experienced in eight prior long distance moves (and one of those was pretty bad); 2) The time to resolve the damage claim in this case was relatively speedy--about six weeks.

The claims agent at Unico was courteous and relatively helpful. One of the lower level staff at Naglee was quite concerned about my experience, but the senior management and owner never contacted me to apologize, nor did the agent who initially visited my home and told me that Naglee would do a great job. So, I guess this ends up being a favorable review on how the holding company settled the claim and a negative review on the Naglee franchise. The moving business is fraught with poor service, but I think you can do better with another firm.

I have used them twice for domestic long distance move. Not happy about the fact that they had an ETA in their system for a particular day when my stuff was still in their warehouse, and no driver or pickup time was determined, let alone communicated. It eventually did all arrive, changing hands at least twice, with only 3 boxes damaged (all items fine). The local help is a bit of a hit and miss, some are great, others not so much. The ones that delivered were great and I would want to use them again.

DAMAGE EXTENSIVE - BUYER BEWARE! I hired Naglee to move me on a long distance move. While packing, they ran out of time and had only packed about 3/4 of my home by 6:00 pm due to their underestimation of the amount of time and supplies it would take to properly pack my home. Instead of finishing the job the next morning, the packers were determined to make the drive that night and became very rushed with the remaining portion of my items. Consequently, when we unpacked upon arrival, there was $1,000s in damage.

The items damaged were irreplaceable. Such a shame that people you pay above average market value to take care of your possessions treat other people's items with such an intentional disregard.