Santini

If you need to hire a wrecking crew hire Santini! Several broken items and some questionable actions.

The best moving company ever! Very professional on time treated my belongings with great care and did a great job for a fair price! I recommend if your going to use a mover you use these guys they are the best!

If I could give this company 0 stars I would. Let's start with the lack of professionalism - I called and booked a move, had the owner come and give me an estimate and then right before the move they called and canceled! Their attitude toward the cancelation was nothing more than a "sorry we can't help you excuse" I was under contract to leave my residence that day and they left me hanging after making a reservation and calling to confirm!

I will be contacting the New York State Attorney Generals office and will be filing a complaint with consumer affairs. I am so distraught with the lack of care and unprofessionalism this company provided. Not to mention their over estimate with how long the move would take (if they actually showed up!) DO NOT PUT YOUR FAMILY THROUGH WHAT I HAD TO ENDURE - save yourself the time, energy and well being and find a more professional company. DO NOT TRUST THEIR RATINGS ON THE BBB - they are most likely paying for those. NO ONE IN THEIR RIGHT MIND WOULD RECOMMEND THIS COMPANY.

Made a reservation a full week before our move, confirmed the day before our move. The mover called 8 am morning of the move to cancel. Told us their truck broke down, we rented a truck and asked the mover to provide the workers we would provide the truck. he refused, obviously he had no intention of honoring his commitment. truly a disgusting, unprofessional company. the other name they go by is levittown movers. Do not be fooled by their seemingly professional people who come to your home to give out quotes. They are horribly unprofessional.

I contacted this moving company based on their Better Business Bureau rating. They came and gave an estimate to move a two bedroom apartment from East Islip to Smithtown. I confirmed with them twice and thirty minutes before they were to arrive--THEY CANCELLED! They gave a feeble excuse for not coming (something to do with a truck problem) and did not offer any help.

We had to move that day and the owner/employee acted as if it wasn't a big deal. But it was! I was extremely upset by their lack of professionalism and lack of concern. I am also aware they have another moving company, Levittown Movers. I can't understand why they couldn't have notified us sooner or gotten another truck. Please do not use this company. They are not reliable. I would hate to see this happen to someone else.

Recently, I had to move and Santini Movers was used to to move my belongings from Co-Op City to their storage facility in Islip, NY until I was able to pick it up and move my belongings to Parkchester. Being a professional moving company, you would expect top level service. What I got was robbed and disrespected! Much to my surprise, instead of using bubble wrap to protect my more delicate items they used my clothes and my son's clothes as wrapping material!

Many items, like my dishes, coffee pot, Appetizer tray were all broken. Then their were a number of items that were 'missing'. To begin with 3 digital cameras, my X-Box controller and wireless headset, a Mark Sanchez Rookie card (which was mounted and given to me as a gift by my brother) as well as a near-mint copy of 'Adventures into Fear Issue #20 featuring the first appearance of 'Morbius - The Living Vampire (Mounted) of Marvel fame.

In total, counting the broken items, Santini cost me almost $800.00 in damages and stolen goods. Right now, I'm in talks to recoup the value of my 'missing' items, but Santini is dragging their feet and are trying not to pay me what they owe me for the items that their employees stole during the move. If you have to move avoid using Santini Movers. They are totally unprofessional, their employees are suspect and there business practices are lewd at best!