North Highlands Mini Storage

2949 Garfield Ave. Carm., CA. 95608, 6000 Rowan way, citrus heights, CA. 95621, Carmichael, CA., 95608, US Is a care home where my mother now resides, great staff and great care!

Had my storage here for about 4 years. Never had any issues. They also have a U-Haul If you need to rent one.

I've been a customer of there's for almost 8 yrs. Friendly staff and if there is ever a problem with your storage unit they call you. Thankfully in 8 yrs I've only had 2 problems. It's gated so you need gate codes. Storage units aren't that costly compared to others. Renting a uhaul is quick and easy, different sizes to choose from

Trying to get to this place from Google maps is confusing sent use to a locked off back gate then had us making u-turns.super confusing because the entrance for the storage place is behind the building/storefront and UHAUL is more prominent in signage.

Always helpful always have the information you need immediately

They used to have good service. But now since they got more customers their service and quality went down from 5 starts to 1 star. Personally I give you guys 1 star cause of your poor service. A better attitude can help a business better.

I like the storage but the only bad thing is, they don't open till 9am and closes at 6pm. The employees are great except for 2 of them. They both need an attitude adjustment and learn how to be a good customer service person.

The obese girl who works here, Sabrina or Stephanie, whatever.is unprofessional and cofrontational and acts as if her daddy gave her this job because she puts forth no effort in customer service, just doing her job to the minimum. Heya what can you expect though.

Locally owned not a super 2 times the price. Great service not open late at night when your unit will get broken into. Security is top notch fair rates. Support local business

We were overcharged for gas. They charged us $4.25 a gallon and a hidden fee of $30.00 for filling up the tank. They say it was in the contract that I was never handed. We were also lied to and overcharged for the truck rental by the uhaul location on pfe rd

The management is very helpful, the facility is clean and very well kept The security is very good, My Grandmother still has a space here, my Cousin also had a space here and everything has been great, no leaks or damage to anyones property that I am aware of, I know they have some space reserved for Uhaul drop off, and may do Uhaul rental, not certain of the rental. They have been a very good facility the whole time I have had the pleasure of doing business with them.

We showed up here at 9:30 on a Saturday morning hoping to get a small moving truck for the day. The U-Haul employee told us that All their trucks were rented. They looked up the other U-Hauls in the area and they were all busy as well. They did have a pickup truck so we took it! (Better than nothing to help our daughter move.) She was able to do most of the registration for the rental online and through my phone.

The truck was brand new and Beautiful! It worked great for what we wanted and was clean and fun to drive with great a/c. We returned it and that went fast and easy as well. Both employees we dealt with were efficient and very friendly. The lobby of the store was spacious, clean, and had seating. They did a great job of getting through the customers quickly. Very good experience.

Unfortunately I have to give an honest review and my experience at this location was not up to my expectations. I made an online reservation. I received a voicemail verifying my reservation. Upon arrival my reservation was not in the system at the date and time from my verification notice. I explained the voicemail I received and the clerk cleared up the mess and I got my truck and was on my way.

I only needed the truck for 12 hours but was told I cannot do a drop off after 5pm and I needed to bring the truck back at 9:15 the following morning. I did just that. A few days later I noticed double my quote was removed from my bank account. I called the store and was told I brought the truck back 1 minute late so I am being charged another 24 hours.

I had to ask for a receipt to be emailed to me, 6 days after my transaction. As of now I am disputing the bill with U Hual, even after I requested help from this location. I rented for 12 hours but am paying for 48 hours. They did not email a receipt until I called and requested. I will update if I am ever reimbursed. Update 12/16 after contacting corporate U-Haul the overcharged amount has been refunded into my bank account. Thanks to the corporate office. This local store did nothing to help. I'll continue to use U-Haul but not at this location.