Big Tex Self Storage

One of the worst experiences ever via a storage facility. I'm not sure how they still exist or who would actually use them, but I immediately moved everything out.

Tangelia and Cari were just as wonderful as the reviews suggest. Service and friendliness made the process of rental and getting settled such an ease as well as reaffirming safety. The facility is very clean and well maintained and it was wonderful to be greeted with, "welcome to the Big Tex Family."

The people at Big Tex could not be nicer and the facility is beautifully run and very clean. (I've had storage units for 25 years, and Big Tex is heads above all of the others!) I already had existing units at Big Tex before Hurricane Harvey, but after it hit, everyone there has been so supportive since my home flooded and I needed extra units.

They helped out so many of my "Harvied" neighbors. They really have gone far and beyond duty to help me out though my 6 years with them! I could not give Big Tex a high enough recommendation!

We are very happy with Big Tex storage! Extremely clean and safe. Tangelia has also been a wonderful help! We are happy to have chosen this storage facility! Highly recommend!

Clean facility, climate controlled building. Location is excellent for Houston. The prices are okay but you pay for convenience and quality location.

Tangelia Robinson provides amazing service. I've had multiple storage units at Big Tex and she always ensures I have a great unit. This facility is pristine and well maintained. Thumbs up to Tangelia! -Cristin

Clean storage space in a great neighborhood and Tangelia is so helpful made me feel very comfortable storing my items here.

Nice clean facility. Storage unit was bigger than expected. Price is super reasonable. Staff is kind and very professional. I would definitely recommend this place to anyone.

Extremely clean and secure facility. Loved the fact they had alarms on the unit doors. When I signed up, there was a promo for the first two months half off. Staff was very friendly, and it was always a pleasure talking with Tangelia in the front office. I would definitely use this facility again if I ever needed to place my stuff in storage.

I don't understand why they won't return phone calls. I have called multiple times to inquire about renting a unit and every time there is no answer and I leave a message but never get a call back.

Super nice crew down there and convenient location. Using the truck was tremendously helpful and let me get all my stuff in one trip!

We used Big Tex Storage for 4 months after Hurricane Harvey. We always felt secure in going to our unit, even at night. Move out was very smooth. Barbara was great! I highly recommend!

The previous 5 Star reviews of his place, specifically around Barbara's customer service, do not lie. This is my first time leasing storage space, and I absolutely had a great experience. I compared a few premium storages places based on google & yelp reviews and this was the winner. Barbara is a true pleasure to deal with. Customer service like hers is a rare gem these days.

She know what she's doing, she's straightforward, and welcoming. Just a total fan. I knew this was the place for me. I was quoted a rate and special over the phone and Barbara, and she discussed some options that would be best for me, then genuinely invited me to come visit the property same day. Just extending that invitation was a big deal to me.

When I arrived, she was assisting others, and I introduced myself and mentioned we spoke over the phone earlier, and she knew exactly who I was. Those little things make a big impact on business in a positive way. This place offers : Flat bed Dollys (multiple) Accepts Fedex/UPS deliveries (perfect for an outside salesperson like me who wants things shipped directly there ) Elevators with access only to your floor TV monitors showing you the view of the parking lot, lobby, etc An on site moving truck/van for your usage. Love this place.

I used Big Tex storage on Wesleyan for a few months starting this past January 2017. They were offering a great deal, 50% off the first three months -which is an amazing bargain for this top notch facility. As a customer, you even have access to their large moving truck along with moving supplies for a full day. The staff there is kind, courteous and very helpful.

The facility is clean, well lit, under 24 surveillance and I never felt uncomfortable or frightened there, which is important to me as a single woman. I never accessed my unit during hours when the staff wasn't there, but only because I'm overly cautious; I don't think it's safe for any woman to go to any storage facility at night alone. However, the environment at Big Tex felt so safe I almost did go alone at night (until I came to my senses lol). I will definitely use Big Tex storage in the future and I highly recommend it.

As good as it gets! Seriously! Both the facilities and service are A1, but the service really sets Big Tex apart. The price is on the higher side, but after my experience with Big Tex, I think the price is well worth it. I called around enquiring about business storage and they made me feel very comfortable that my needs would be taken care of. I really didn't need to look further.

They were able to answer any questions or concerns I had about the process as I was expecting a big shipment. Both Michael and Barbara made setting my storage up and receiving a very important shipment extremely smooth. I'm so glad I made the decision to go with Big Tex!

Highly recommend this Beautiful storage facility! Ultra clean, safe and easy access to all units. All packing and moving Supplies available and the security camera and codes make it very comfortable to go in after hours. Thumbs up to Nicole who processed me in! She takes pride in the job and represents the company with utmost professional manner. She went above and beyond to help me out of my stressful moving situation and found me that perfect unit.

She personally called me the day after I moved in to tell me my lock wasn't on right. (Very comforting to know someone is actually paying attention and patrolling the units ). She was so awesome I felt like I was buying a condo --very very great experience! Thank you Nicole!

Very nice facility. Barbara furnishes fantastic customer service. We picked a large unit to fulfill our needs. Very clean, well kept, secure storage.

New, clean and easily accessible facility. I was away from the city for an extended period of time but had no concerns or worries about my things as they have an excellent security system. The front staff is great as well and easily reachable over the phone/e-mail. Highly recommend to anyone who is looking for quality storage facility at reasonable prices.

Very nice facilities. Clean and easily accessible. The free truck is a great BONUS and the late night / early morning access makes it very convenient. They have video surveillance not only in the office, but you can see the video monitors from each floor as well. This is a nice feature as you are loading / unloading as it allows you to view your car while you are by the elevator on a different floor. The staff are great as well. Nichole (in the front office in particular) is very friendly and helpful.

Great service, easy to use and convenient. Prices are reasonable and the use of the moving truck offsets any negligible higher expenses.