You, our client, entrust your valuable machinery to us. We do not take the giving of that trust lightly. We understand that time is money, and therefore, pledge to undertake your move in a timely and efficient manner. Further, we promise to operate our business in a sound manner ensuring your business will have the finest resources available for many years to come.
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Reviews (2)
April F.
Aug 10, 2021
On July 26, 2021, one of their drivers totaled my mother's car while it was parked in front of our home. Joel McDonald originally acted like they would do right by us. He wanted to tow our car away and see what it would cost for repair. When we told him it would be totaled, he came back and said this would be handled by their insurance. 15 days later we were given an insulting offer from the insurance company. Yes, the car is totaled just in case you were wondering.
We thought they would at least give us enough to replace the vehicle since it was clearly their fault, but no. They offered about half of that. Now, Joel, this guy who pretended this would be handled fairly, won't answer his phone. The company was unapologetic and blew me off just as he did. We just wanted them to do what is right and make up the difference between what insurance is willing to pay and what it will cost to replace the car, but they have zero intentions of doing anything.
Thank you MEI for this warm welcome to Royse City. You must feel real nice after destroying something that didn't belong to you, and then getting away with not replacing it. I hope people see this post and realize that you didn't do the right thing over a few grand. Just wait until one of your customers has a high priced disagreement with you.
There is no way they can count on you to do the right thing in that situation, unless it benefits you, of course. I'm sure they can make a lot more noise than I can. Best of luck to y'all.
We thought they would at least give us enough to replace the vehicle since it was clearly their fault, but no. They offered about half of that. Now, Joel, this guy who pretended this would be handled fairly, won't answer his phone. The company was unapologetic and blew me off just as he did. We just wanted them to do what is right and make up the difference between what insurance is willing to pay and what it will cost to replace the car, but they have zero intentions of doing anything.
Thank you MEI for this warm welcome to Royse City. You must feel real nice after destroying something that didn't belong to you, and then getting away with not replacing it. I hope people see this post and realize that you didn't do the right thing over a few grand. Just wait until one of your customers has a high priced disagreement with you.
There is no way they can count on you to do the right thing in that situation, unless it benefits you, of course. I'm sure they can make a lot more noise than I can. Best of luck to y'all.
Galen T.
May 31, 2017
We have used MEI a few times in the past for crating decorative stone pieces for shipment domestically and internationally and have been very pleased with the professionalism and quality of the work. Unfortunately - today the Houston MEI fell far short of our expectations. We had scheduled the building of three crates in our warehouse with a 7:00 AM start time.
At 8:00 AM no one had arrived so we called MEI and let them know that we weren't happy. The coordinator of the effort told us that the driver was on the way but that they had never wanted to do our crating job and would be happy to cancel. Possibly our job was too small to be of interest to MEI (?) but since we accepted their bid - we expected them to follow through.
At 8:30 after waiting an hour and a half we cancelled. The driver showed up a few minutes later at the wrong location. The Houston division of MEI is a service company that apparently doesn't know it's providing a service.
At 8:00 AM no one had arrived so we called MEI and let them know that we weren't happy. The coordinator of the effort told us that the driver was on the way but that they had never wanted to do our crating job and would be happy to cancel. Possibly our job was too small to be of interest to MEI (?) but since we accepted their bid - we expected them to follow through.
At 8:30 after waiting an hour and a half we cancelled. The driver showed up a few minutes later at the wrong location. The Houston division of MEI is a service company that apparently doesn't know it's providing a service.
