Located in Anaheim, CA, Vault Storage's facility is all new construction featuring cutting edge design, friendly customer service and state-of-the-art security. We offer amenities like RV and boat storage, climate controlled units and individual space alarms. Our goal is to provide secure and convenient self storage at a reasonable price. Stop by Vault Self Storage in Anaheim today and see the difference.
Services
At Vault Self Storage in Anaheim, CA, we offer a full range of unit sizes to fit your storage needs. Our clean, modern storage facility provides everything you want: Outside service attendant to assist you, a free move-in truck, all ground-level units, and RV & vehicle parking. We only use cylinder locks to ensure your storage unit is kept as secure as possible.
A: Our gate access is seven days a week, 365 days per year. Our office hours vary per location, please contact the nearest location to you for further details. After hour appointments are available for our customer's convenience. A: Payments can be processed by mail, in person or through our website.
Make a list of items you plan on moving to your new home and items you wish to take to storage. Make a list of items to be handled by the mover and those you will handle yourself. Dispose of the items that you do not need and consider a garage sale if you have time. Many moving expenses are tax deductible, so maintain a file with important information and receipts for moving related expenses.
Reviews (9)
Scott Brodhagen
Jun 07, 2022
Victor Garibay
Aug 28, 2021
Not recommended if you don't want to have bad experience there dont even bother, the people working in there they have no social skills they don't no how to treat people from the lady encharge of the place to the other guys working there specially the lacy guy always in the little car he doesn't even want to get down to pick up a piece of trash, if you want to save your self a trouble stay away from this place.
Please stay away from this people you don't need to deal with them and the same people are working in there save your self a very unpleasant day and look some where else because at first they seem like really nice people but as soon as you move the Tru color appear still the same people try low cost storage on beach and katella better price better people
Please stay away from this people you don't need to deal with them and the same people are working in there save your self a very unpleasant day and look some where else because at first they seem like really nice people but as soon as you move the Tru color appear still the same people try low cost storage on beach and katella better price better people
Nigel M.
May 31, 2021
Emergency move due to land lord needing to sell and death of Father-in-law. Reserved online, email confirmation said the 5x10 reservation would be offered for 7 days. Went to Vault 15 mins later and they said they didnt have one. Asked if they would give 2, 5x5 at same price for 2 months since it was their websites error, they said no. Didnt even offer a 10x10 for 2 months if paid up front just to honor the email. Thanks for nothing.
Victor Batres
Nov 12, 2020
Bad experience no social skills the manager and a guy name jose, besides all that it's really expensive not recommended i don't know why they have good reviews maybe they are offering discounts if you give a good reviews. They do it to me I'm sure they do it to someone else that's not cool that is not the way to do business do a good job for real try to be nice to the costumers and then you can get a good review stop being lazy.just to give you and update 09/08/2020 the same people still working there stayed out off this place try low cost storage on beach and katella better price better people they make you feel welcome 5 service check if yoi don't believe me
Melody Castillo
May 23, 2020
William Kwok
Nov 09, 2018
This place needs a higher score overall and I don't think the negative reviews are correct. I have had nothing but positive experiences here so far in my 1st month of renting. I just copied this from my Yelp review: I don't know why I ever rented from Public Storage or Extra Space Storage before. To be honest, Stor-It Vault Self Storage was not my first choice, but now it's my favorite choice.
I needed to move out of my Public Storage location due to a relocation. I had to find a storage place closer to where I lived and also wanted to find a safe storage place that had a discounted move in special. This place met all the criteria that I needed. I found this and more with Stor-It Vault Self Storage. Lupe was extremely helpful to me on the phone by answering all of my questions and concerns.
She even stayed a few minutes after the office closed to wait for me to show me a unit. I also found out that they let you use their own moving truck for up to 7 days from the date you move in, free of charge up to 40 miles! You just have to pay for the gas used. Can't beat that deal! Well, life got busy and I couldn't use the moving truck for my first 7 days of renting.
I called about 2 weeks into my rental term and Lupe once again impressed me by making an exception. Honestly, she's got some great customer service skills and comes across as genuinely caring and helpful. I'm so glad I found this place out of necessity.
I needed to move out of my Public Storage location due to a relocation. I had to find a storage place closer to where I lived and also wanted to find a safe storage place that had a discounted move in special. This place met all the criteria that I needed. I found this and more with Stor-It Vault Self Storage. Lupe was extremely helpful to me on the phone by answering all of my questions and concerns.
She even stayed a few minutes after the office closed to wait for me to show me a unit. I also found out that they let you use their own moving truck for up to 7 days from the date you move in, free of charge up to 40 miles! You just have to pay for the gas used. Can't beat that deal! Well, life got busy and I couldn't use the moving truck for my first 7 days of renting.
I called about 2 weeks into my rental term and Lupe once again impressed me by making an exception. Honestly, she's got some great customer service skills and comes across as genuinely caring and helpful. I'm so glad I found this place out of necessity.
Tim Bower
Nov 24, 2017
This business represents the worst experience I have ever had, not just in the storage facility business but ever in all of my customer service interactions. This is my first ever Google review but I provide it in hopes of protecting future potential customers from being burned by their incompetence. I have also logged a complaint with the BBB (ID 12407720).
My father passed away and they have kept me from getting access to his unit for 64 days, failing to give me the proper forms to legally gain access to his property and then charging me extra rent and late fees for their delays. Please go ANYWHERE ELSE with your business but here! I would recommend Public Storage. My father also had units there and upon notifying them of his death I was able to access his units within a week because their employees knew exactly what forms and documentation were necessary and communicated in a timely manner with me.
My father passed away and they have kept me from getting access to his unit for 64 days, failing to give me the proper forms to legally gain access to his property and then charging me extra rent and late fees for their delays. Please go ANYWHERE ELSE with your business but here! I would recommend Public Storage. My father also had units there and upon notifying them of his death I was able to access his units within a week because their employees knew exactly what forms and documentation were necessary and communicated in a timely manner with me.
John Harlow
Nov 06, 2015
I helped a friend of mine move into VAULT Storage in Anaheim, CA. On Brookhurst ST He had a lot of boxes, furniture, tools and garage items. Lupe one of the managers there suggested a 10 X 30 unit everything fit perfectly. Lupe was courteous and professional. The best things about Vault Storage was no stairs or elevators all ground level very clean and secure. I would recommend that facility to anyone. Thanks.
Nam Nguyen
Dec 30, 2013
It comes with a lot of different sizes of storage units. The price is a little expensive, but the temperature within the storage unit always remain cooler than the external temperature. They recently changed new management so there are some changes: the old customers no longer are able to use their moving truck. It only applies to new customers within the first 3 weeks of rental.
