Clark Moving & Storage

Mike was wonderful, meeting us for an estimate and dropping off storage stickers twice at the house on the day I emailed him. Al, Hunter, and Jack were great in juggling stuff that was going to the storage unit and stuff going to Mom's new place. Jackie called in the middle of the move to see how things were going. Very pleased with the whole experience!

Had a great experience with Clark. The moving crew arrived on time, were friendly and efficient, and got everything done quickly. They were very skilled and professional, the experience was evident. Whole process could not have gone smoother. Would definitely recommend!

Highly recommend Clark Moving and Storage. They were extremely helpful. Jackie responded immediately to my inquiry. Reasonably priced. Very professional. Careful followup at every stage of the move. Movers were also wonderful to work with. I have already recommended them to others. Thank you for all your help Clark Moving!

The driver and crew were courteous and efficient, but did some slight damage to my furniture and floor. I realize there is always a risk in the moving process and overall everything went well. I would recommend Clark to anyone who needs a professional moving company.

I used Clark Moving & Storage to move my entire household full of belongings to their own storage facility. Six months later they moved everything into my new home. Every interaction, from the initial visit to provide an estimate to the final piece of furniture delivered, was exceptional. Every staff member (including the delivery teams) was professional, kind and knowledgeable.

There was never a time that I had to follow-up regarding next steps. It was all taken care of for me like clockwork. I've used other movers in the past and there's no comparison. Clark offers a level of service and attention to detail that is refreshingly superior to the others!

My first encounters with the Clark Co. went well. The office staff were helpful and efficient. On the day of the move the truck arrived an hour early, when I mentioned this to the movers they were pleassant and curtious and waited in the driveway until we were ready. The movers were pleasant, helpful and polite throughout the move. I signed all paperwork, which was not clearly explained to me.

The insurance I signed off on was for 30 cents per pound. No one mentions that if you think about that it means when one of the very nice guys breaks a 10 pound torchiere lamp, (replacement cost being $75 dollars) that after they nicely apologize and say not to worry we will take care of it. It means you will be reimbursed $3.24, which doesn't even cover the tax. I feel I was blind sided as to the insurance and now need to replace the lamp that was clearly broken by the mover!

The guys at Clark/mayflower were very professional and careful. Loved Chris! He knew what he was doing! Hunter was quiet and polite. Nick was strong as a bull and had lots of energy. No issues with them at all. I would highly recommend them. Mike the director was very sweet and professional!

As far as movers go, doesn't get much better. They came, they were courteous, they brought everything in carefully and efficiently, and they reviewed every piece that was moved to confirm nothing was missing. Easy, simple, what more could you want.

The two movers arrived on time, very organized, thoughtful, professional, polite and careful. Where the client moved to WAS NOT SET UP for ease of delivery! The FAIRPORT Baptist Home does not have a service elevator to move furniture. It took three x's as long going from upper floor to 1st floor where the resident moved to! Was horrible and never a complaint from the movers! They were THE BEST! Would recommend in a heart beat

Clark Moving and Storage was excellent. They took great care with the packing - even noticing that some of their moving blankets smelled "musty" and replaced them - and handled my belongings with great care. Jackie was in touch throughout and kept me informed. The move went better than expected and was delivered on time (first day of delivery spread). Chris was good to work with both as a packer and driver.

On delivery day the hired extras on site were conscientious and worked hard in the heat. Everything went as expected and I couldn't be more pleased. Highly recommend. Well done!

Excellent service from start to finish! From working with office staff to working with the movers. The lead on the day of the move was Brandon. He is a true blessing! His attention to detail and knowledge of how to best move our family treasures was so appreciated. In addition, he was a pleasure to work with and showed such care for each piece he was moving. I highly recommend Clark Moving because of there impeccable customer service, knowledgible employees and attention to detail!

UPDATE 2: We now have a tentative delivery date for a week from now. Assuming that occurs, that puts us nearly 2 full weeks out from our initial delivery window, and 30 full days out from our initial pickup. I will say that the local Rochester office has been helpful and responsive, but Mayflower corporate has been a massive disappointment. I have a relative doing a similar long-distance move who contracted with a small, local company.

Their items were picked up on Tuesday and delivered on Friday. I thought going with the large, national company would ensure a smooth move, but was proven very wrong. --- UPDATE: Two days later and no progress. This is a nightmare. That a moving company has no capability to deliver items after they pick them up is horrifying. Stay away. --- We hired Clark to do a long-distance move for us.

As of now, we are outside of our delivery window and they have no plan for how or when they will deliver our items to us. A moving company is supposed to pickup items in location A and deliver them to location B. The first part was great. Clark was very communicative, explaining the process to us and what was expected. They worked with us to get accurate estimates. Loading day went off without a hitch; the movers were professional and friendly.

But once they had our items things took a turn for the worse. We were initially informed that our delivery would be towards the end of our delivery window; which was fine. A couple days later we were told that they don't have a driver and don't know when our items will be delivered, but they were working to resolve that. We waited a couple days, checked-in and were informed nothing had changed.

They still had no plans or ability to deliver our items. We are now outside of our delivery window, still in the same situation. The moving company we hired does not know how/if/when they will move our items. I would highly recommend you look elsewhere. [NOTE: I will update this review with the resolution.]

My client hired Clark Moving and Storage for his move to Florida. I was overseeing the moving process. I was very happily surprised how well and smooth the process was. Everyone involved acted professional, was helpful, friendly and took good care of my clients belongings. I would recommend Clark Moving and Storage to all of my clients, and anyone looking for a trusting and reliable moving service. AJ

I am moving internationally and placing some items in storage. Clark helped me planning things out from the beginning and implementing my plan with great professionalism and courtesy. They were always on time, always delivered what they promised. I am very pleased and recommend Clark's services to anyone who is looking for great quality, professionalism and courtesy.

I recently worked with Clark Moving to move an office in Rochester, and I was impressed by the crew. They were efficient, on time, friendly, and got the job done. They were careful when it counted, and even asked questions to make sure they were moving what needed to be moved. I was amazed at how easy they were to work with.

It doesn't get any better. From our first contact to the very last bit of help we received we had the best service ever. Everyone did an excellent job. They made moving seem easy. Thank you all.

After my daughter experienced a horrendous moving experience, I was very hesitant to hire ANY movers. From the 2 quotes we received, we decided on Clark's. Mike DeGoey came out to do the evaluation and was great to deal with. He was complete in his explanation of the paperwork and there was no "bait and switch" with the process. He was thorough in his estimate and the information he gave was factual and in the end everything we were told ACTUALLY occurred. Jackie really does stay in contact throughout the move, keeping us updated along the way. She's great to deal with and she will call you back when she says she will. And, talk about surprises.our delivery was delayed 3 days and we were reimbursed $100/day.

Then the estimated weight was less than quoted and we received reimbursement for that! (which if the weight is over the estimate, you do not pay more) Then a mishap occurred with some of our glassware and an office chair and they are reimbursing us for that as well! The payments have been quick and hassle free. I most definitely recommend Clark Moving and Storage to anyone.

I was pleased with this company. The representatives who coordinated my at home quote and the whole move were helpful and answered all the question I had. The movers I had on both ends of my move were very professional and friendly. They were quick and efficient. The only issue I had was that one item was ruined during the move or storage of my goods. However, I was quickly and fully reimbursed the damage.

I used Clark Moving and Storage/Mayflower (in conjunction with Continental Moving in Seattle, WA) to move my mother from Seattle to Rochester. I had read countless horror stories before selecting a moving company, to the point that I was expecting something.many things.to go wrong. We had an absolutely fantastic experience! Mike at Clark coordinated the move, even though it originated in Seattle. Jackie called me every step of the way to update me on arrival times and to see how things were going.

The delivery guys who brought the load from Clark to my mother's new apartment were friendly and professional, taking great care with every item and box, and making sure every item on the inventory was received. The binding estimate was not quite the least expensive of the quotes we received, but it was extremely clear and the final cost didn't waver. I highly recommend Clark.

The man came to estimate. He was nice. The quote for a 2 bedroom? $1336. No way. I just moved these items professionally two years ago. It didn't cost more than $600 including the tip. I was dumbfounded. Don't bother with this place.

I selected Clark Moving/Mayflower on the advice of my realtor. The estimator came and walked through two houses for an interstate move to combine two households into one, with a side trip to a storage locker. The estimate was clean and clear, and when I decided that a less furniture was coming, the estimate was updated immediately. We packed ourselves.

On moving day, a crew came to my house, loaded up the big truck, got a U-Haul because of space limitations at the other house, and they were done with two houses in four hours. Space was also limited at the target house, and the crew had to unload the big truck into a U-Haul twice to get everything moved. The crew was efficient and friendly, very good to work with. In all that, only one lamp didn't make it. Amazing!

Our move went well. Staff were professional and made sure all questions were answered. The driver, Tom, that picked up our household goods was great. He coordinated the actual move from our house expertly. We were quite pleased. Unfortunately he was not the driver that delivered our goods. I have had several cross country moves. Clarks did a great job

5stars for Michael was great during the walk through. He was prompt & professional. Very thorough & answered all my questions. He was very prompt with mailing me things & getting back to me about anything! 1.5 stars for Randy who owns the tractor, drives the truck & runs the show. We expected them in the morning the 1st day. but they showed up at 420pm the first night & it was just 2 guys to do the whole job. Took longer than the brokers told us it would, we had to change hotel reservations for a day later & new people moving into our house were upset that we weren't leaving as planned. anyway, with only 2 guys to do our whole house, packing, loading & driving, what did we expect?! (I honestly expected more help.) Randy didn't shower or change clothes for the 3 days he worked on our stuff. he was stinky by the end.

He also sassed the police who stopped by to say his semi couldn't be parked on our busy street during rush-hour. He also made snide remarks about several of our belongings. 4 stars for Bob, who worked hard & steadily the entire time. BUTTTT. aside from the craziness of the packing/loading & my husband actually getting out there & helping pack/carry boxes to help them get done sooner.

They wrapped everything in tons of paper & my piano arrived without a scratch in it. a big relief. I'm still unpacking but have seen very little damage (a broken lampshade, bumped table corner) on anything.