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At Treasure Island Storage, you can always trust us to provide you with the most exceptional customer service. At each facility, you'll find a professional team of storage experts who are more than willing to assist you with your storage needs. Never hesitate to get in touch with your facility to speak with a storage expert. Ask questions, seek advice, or check in to let us know about your move. Providing you with the best service is our top priority. Treasure Island Storage is able to assist you during any life transition or situation.
Reviews (15)
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Oluwadamilola Odunayo
May 28, 2022
They can charge you but not refund you when due. apparently they don't do refunds. Stay away from them! Fraud! TI management was better.
Rony Enriquez
May 21, 2022
Great customer service and support for your respective space.
Michael L.
Mar 17, 2022
Not 24 hours, but clean facility good lighting. Should never write a review that has a minimum number of words.
Gran Fondo New York Vega
Feb 28, 2022
Hello my friends every time I clean my bike I see a little baby rats come back and forth
Krissy Mckay
Oct 12, 2021
I love the staff there, Shameka help me out with everything I needed. The customer service was a 100%.
Nitacoladas In
Aug 23, 2021
This place is great to rent a storage unit and reasonable in prices, the first month is free and they have different sizes to accommodate items of value.
Kisha B.
Jun 02, 2021
Great customer service and venue is clean but often change rates and rules without informing the customer. I would use again but keep a copy of your rental agreement in case management or employees change.
Sarah Goldstein
Apr 07, 2021
I am a new customer with Treasure Island Storage and have been very happy with the experience so far! During the height of COVID and just before the end of the month, I urgently had to find affordable, contact-minimum storage for my 1 bedroom Brooklyn apt. Guido contacted me and helped me figure out the right size storage space, found me a great price, and guided me thru the process of signing all the paperwork from a distance. I felt like I was being taken care of by real (great!) people and the move in day was smooth and seamless. Definitely recommend!
Senso Traducoes
Dec 26, 2020
I was recently at Treasure Island on Pennsylvania Ave. and was very well assisted by employee Daniela. I would like to leave my compliments for her professionalism and friendliness. While speaking with Daniela, I even thought she was the general manager of the building, I was surprised to find out that she was not. I inquired her for a room and she handled my request quickly. The building's facilities are also worthy of compliments. I strongly suggest this place to everyone!
Shawn Corey
Oct 11, 2020
Excellent location! The workers there are all very helpful and go above and beyond to help save you money and time. They knew the answers to all my questions and followed up on all requests. I was given a free van to move with and the best storage possible to meet all my needs. Ruben was super helpful and even provided advice to help me save money! No one does that anymore. He even had me complete everything online so when I physically went there all I had to do was move in. Just great service overall.
Daphne Paloski
Jul 01, 2020
I visted to ask about prices and storage sizes and general information more than once. The females were friendly but the male manager and the maintenance man didn't greet me. I tried by greeting them but they wouldn't speak. Customer service means alot to me personally. I was shocked because the reviews said sweet, nice etc Also the rugs need a little vacuuming. Thanks for the help ladies but I may rent somewhere else if I need storage.
JoAnn Marie
Jun 14, 2020
I had a very good experience at this location & it was all due to Ms. Selina. She was not only friendly, she offered great customer service, offering additional units with comparable pricing info to my friend, resulting in a future sale, which is a referral discount for me. That works! This location's clean, spacious & affordable. If you're in need of storage, I highly recommend it. Don't forget to ask for Selina. Great job!
Charlene Rivers
Apr 14, 2020
When I went to get the tour, it was great! The lady that gave me the tour and set up my rental was professional and nice. After a few visits I didn't see her and the other receptionist is not very friendly. She has an attitude. I like that they are open 7 days. The rent has gone up twice since I been there maybe a year or so
Elizabeth Mantock
Feb 09, 2020
I just love this storage facility! I've been with them for 2 years now. Staff is super friendly and professional, especially Reuben, the Manager. The prices are good and if you're lucky, you can sometimes get a really good special offer. It's always clean. You never have to worry about leaving your stuff in these units- safe, clean, leak-free, temperature controlled. Your storage search is over!
Tiffany McCummings- Robinson
Jan 13, 2020
The staff were friendly and extremely polite. I had a 10x10 unit for 14months and I went in frequently to pay. This was my first experience with a storage facility, but I would definitely recommend to others. It was clean, bright, secure and organized. Thank you, the Treasure Island on Pennsylvania ave Rocks!