Ward Moving & Storage

It is one thing to not make mistakes, it is another thing to own up to, and fix, them. My experience and impressions of Ward moving are 5 star not because of lack of trying circumstances, but in spite of them. Mike, who is the owner of Ward Moving, made clear on every interaction with me that A) he made the customer absolute number 1, and B) held his employees to a similarly high standard.

While the owner was delt a bad hand with a single employee(who has since moved on from the company), after being made aware of the problem, Mike rectified not only the precipitating cause, but also the subsequent downstream effects. He really went above and beyond to show he cared, not just about his business, but about his customers and employees.

More specifically, the owner offered to do anything and everything to resolve the issue, free of charge, and stuck to his word, despite that meaning essentially providing a free day of moving, despite all the expenses that incurred for him. I've heard of bad experiences moving before, and have always self-moved as a result. Mistakes happen, and sometimes life gives you lemons, but if you want a company you can trust to stand by their word, and work tirelessly to resolve any potential issues that might arise, Ward Moving is for you.

As a side note, the problem in question was a logistical error. In case it is of concern everything was wrapped with blankets, and treated with care, and this did not involve replacement of any lost or damaged goods. Your belongings are in good hands, and you can trust the owner to stand by his name and reputation to make right any issues that may creep up along the way.

That's at 5 star review in my book! Also, shout out to Jacob and Marquise, as well as Keith, who remained good natured and hard working throughout, despite tough conditions, and deserve all the praise I can muster.

STAY AWAY! from this company they're not professional I paid more cause I figured with a name like Bekins and the company has been around for years but boy was i wrong i could have rented a U-haul and hired day labors and probably had a better experience as you can see in in a few of the pictures we had water damage on the furniture they tore down a huge limb on my tree nothing was secured in the back of the truck and scratches on my wood floor and that's only a few also they never tell you that payment is required in a cashiers ck before unloading and then when you file a claim they only pay you pennies on the dollar for the damages they caused it's more like a scam so learn from my mistakes

When I first contacted Ward's I spoke to a very friendly person who connected me to Mr. Ward. He also was very responsive to my questions about services and what my wife and I were trying to accomplish. He scheduled an appointment and met with my wife to go over all the details of the move and he was on time to the meeting! As agreed to their crew showed up to pack and wrap all our breakables including some very old pieces that are not real expensive but have memories attached.

They took great care in doing their part of the move. Next day the big truck and crew showed up and was on time! They to were extremely professional and kind to us and our STUFF! Got all on the truck and we got to unload on Saturday as planned--- I never knew we had sooooo much stuff.mission was completed on time and only very minor dings, ,, Not a major issue or damage so I feel we have got the RED CARPET service from WARDS. Thanks to all and may good fortune be with Ward's and the crew! Thanks TOM & Valerie

I don't know what the most powerful way is that I can say thank you, but I mean it from the bottom of my heart, the biggest Thank You to all the staff at Ward Moving & Storage!. The communication was above and beyond from day one dealing with this company, and then it immediately followed the day of the move. Nick called me to let me know the team was on their way, and when that big truck showed up, a lot of my anxiety went away immediately, knowing we would have the amount of room necessary to move my family in one trip. Ward Moving & Storage is extremely professional and are darn good at what they do. John is absolutely amazing and seems to be a great leader.

All of the movers were extremely kind, handled our property with care, and moved some items which were very big and heavy, with what seemed to be extreme ease. Ward Moving & Storage put my family at ease during a very stressful time and for that I am extremely grateful. Ward Moving & Storage was even able to move several items that were fragile or just poorly constructed that I am confident would have been broken by other moving companies. I want to tell everyone what a first class job Ward Moving & Storage did, and once again I want to give them a HUGE THANK YOU!

This moving company ripped me off. Three young boys came over to my house and told me it was raining and lightening and the driver said "he was uncomfortable moving me that day". He walked across the street and called his boss, telling him I wanted to cancel and could I move the next day. Because I was convinced his boss thought the weather was too bad, I agreed. Later, I realized that his boss wouldn't have sent him out if the weather was so bad and the boss would have called me personally. I called the boss back and was told I cancelled. I didn't like their reputation and requested my deposit back, which I have not received! Do not use this company!

Almost 30 years ago, Ward Moving & Storage Co flawlessly took care of our relatively short distance move of only about 75 miles away. When it came time to hire a mover for our October 'big move', we are so thankful we were able to work with Ward Moving again. Mike Ward and his professional team helped make our move more enjoyable. They were on time, friendly yet very professional, efficient, detail-oriented, and treated our belongings with the utmost care. We highly recommend Ward Moving & Storage to anyone needing help with their move. We think they are the best in the business!

After scheduling another mover who never showed up. Ward movers were on time. Took great care of our belongings. Were friendly and efficient. Definitely would hire them again. Best experience EVER!

Mike Ward serviced our move from Patrick AFB across the state to the panhandle of Florida. He took the time giving us a quality estimate of our household goods. The day of the move was met with highly professional moving personnel. The care they gave our items was above reproach. The crew made our pack out less stressful. The delivery on the other side to our new home was the same quality of staff delivering the highest care.

They ensured items were placed where we informed them. After the unpack by myself and family there was not one item missing or damaged. Thank you Mike Ward for your honest and quality care. I recommend your company to anybody else wanting mover assistance. Mike Wagner

I recently had Ward Moving and Storage move me on an in-state move of approximately 130 miles. This company did an awesome job. I would personally like to thank Michael Ward the owner. I would also like to thank the movers Homer, Robert, John, . These guys did an excellent job with my furniture and belongings. Again I thank them and I would recommend this company to anyone that needs a local or long-distance move.

Our experience was very positive from beginning to end! Michael came out to give an estimate, but also was very helpful in explaining all aspects of the process. Then our driver, Johnny, was very experienced, friendly, and professional. They kept us updated on the move timeline and when it was all unloaded we had no damage to report! We have nothing, but good things to say!