Beehive Storage

It's a very nice facility. The woman that runs it is a doll.

This place is great! They have so many cameras to make sure your belongings are safe. I was in a financial bind last year. I had surgery and I was out of work for 2-3 months. They were more than willing to help me out but making smaller payments and able to keep my stuff. They will go over and beyond to help you out!

Who love the storage place well I know that I hate Public Storage and beehive storage was night and day different they were nice places well-kept and it was on a level piece of land which makes moving in and out of them much easier

The new manager (June 2018) was exceptionally helpful and gracious. I needed a quick and effective solution. She really came through and has continued to provide excellent customer service.

I moved out on the 2nd of the month. I was billed the entire month because of not giving them the 15 day notice. I could understand if they charged for 15 days but a whole month not using the unit and still being charged. Also we noticed when we moved out it looked like someone tried to break into our unit their not that great at being secure. Disappointing.

They have signs that say they have 24 hour surveillance, but when you ask to see a recording, no one seems to know how to access them. Apparently they don't record anything. I feel for the managers who have to deal with the place. Ownership is no good.

Honestly, I never write reviews but this place was THAT bad. Worst storage unit I have ever used. My husband and I moved and needed a place to keep our stuff for a couple of months. Everywhere was filled up besides this place, and now I know why. Our unit was broken into and almost everything was stolen. We had the police come and talk to the management about getting all of the security footage. (They say they have cameras with 24 hour surveillance, but they don't).

We asked multiple times and after just never calling us back they finally said that the owner doesn't know the password to access his own footage. They could probably be sued for false advertising. When dealing with management the woman in particular is one of the rudest and most inconvenienced people I've ever dealt with. We never ended up getting any information or footage.

Our insurance company called multiple times and nobody would help them either. A few weeks later we got some information that ten other units were broken into that month. Obviously not the right choice if you're looking for a unit!

Absolutely TERRIBLE service! I have had a storage unit here for 8 years. My bank sends a check that arrives the first of every month. That said, I received a letter from Beehive Storage stating that I was late on my payment for the month, which doesn't happen, so I called my bank and they confirmed that they sent the check. I then called Beehive Storage and a woman answered.

I asked what her name was and she replied, "You've called Beehive Storage" to which I replied, yes I know, I would like to speak with the manager. She then said, "I am the manager." So again, I asked for her name and she finally told me that it was Reyna. I explained to Reyna that I received her "late notice" and that it was strange because my bank automatically sends the check so that it arrives on the first of every month.

She said that must be lost in the mail because we don't have it. So I then called my bank and put a stop payment on the check and drove down to the Beehive Storage to pay for the month. While I was in the office I asked if she would be willing to waive my late fee given the circumstances to which she said "No." I then asked "why not?" and she said, "Because I don't waive late fees when you are late." I then said, "Reyna, put yourself in my shoes for a moment and just think about the situation.

The check is mailed to you every month, and has been that way for 8 years." She didn't budge, so I reluctantly paid the late fee and said, that I would be writing a review of my experience and she replied, "Yeah go ahead." Because of my experience, I am now going to find a new storage unit where they deliver a better customer and appreciate a loyal customer.

I have rented a unit for 3+ years now. They are between managers and Carol White the Management company I am assuming representative handled the recent situation very poorly. They were repairing the roof on the building where my unit is. There was no notification to anyone. During the repair it rained very hard. Needless to say my unit was soaked.

There was water damage to my unit and my things in the unit. Now you sign a contract that they are not responsible for any damages to the contents due to fire, water, and such. So basically you should carry your own insurance which I do and recommend anyone renting a storage unit do. The part that I am most disappointed in is the fact that I was not notified and after damage happened Carol's blatant disregard for the amount of effort that it is going to take to clean my unit and my belongings.

At the very least I feel that she should have offered me at the minimum one month free rent. She didn't even have the courtesy to call me but, responded by mail giving me a copy of my contract showing that I agreed to cover the belongings myself. I didn't agree to cover my belongings against damage caused by them doing repairs to their facility without notifying me. I will not recommend this place to anyone and furthermore will go out of my way to discourage people to rent here just for the way Carol handled the situation.

The website said a 10x10 is $55 per month. After filling out the paperwork I was told that "the website is wrong" and the charge was $70. The Manager (a man) was extremely rude acted like I was an inconvenience. His wife was nice. Their bldgs are tight, almost impossible to access with a truck. Too many other storage facilities in North Salt Lake to waste time doing business with this one.