A&M Marine Services is a complete service boat yard that has proudly served the boating public on Maryland's Eastern Shore of the Chesapeake Bay for more than 20 years. As a result of the demand for quality boat repair services, A&M increased our team and built a new 12,000 sf boat repair & service facility, including a modern 2,000 sf painting bay and another 2,000 sf bay committed to fiberglass repair and fabrication.
Reviews (3)
Michael C.
Jun 01, 2021
I went to A&M on a friends recommendation. The staff was friendly and I decided to re-power my 2004 Arima with Suzuki motors through them. They advised me that I should have my fuel system pumped out as the boat headset for years prior to my purchase. They pumped out 20 gallons and charged me $305 for the service. After receiving my boat and approximately 18 hours of run time, the boat broke down.
After troubleshooting it myself I noticed that there was a severe vacuum in the primer ball and that the fuel filters were completely clogged with gunk from the bottom of my fuel tank. I ended up having a seven hour tow back to the pier and ruined my memorial day! Speaking to them today they say they are not responsible for it and they only pumped out the fuel and that is all.
And that they do not inspect or clean the tanks. My question is if it is not the mechanics responsibility to at least check these things then who's is it? I am the customer not the mechanic. $305 to remove 20 gallons of old fuel seems a little steep I would've expected to have my boat running properly for quite a long time and 18 hours! Now I must pull the boat myself and take care of the problem by myself. It is no wonder that boat mechanics have a bad reputation!
After troubleshooting it myself I noticed that there was a severe vacuum in the primer ball and that the fuel filters were completely clogged with gunk from the bottom of my fuel tank. I ended up having a seven hour tow back to the pier and ruined my memorial day! Speaking to them today they say they are not responsible for it and they only pumped out the fuel and that is all.
And that they do not inspect or clean the tanks. My question is if it is not the mechanics responsibility to at least check these things then who's is it? I am the customer not the mechanic. $305 to remove 20 gallons of old fuel seems a little steep I would've expected to have my boat running properly for quite a long time and 18 hours! Now I must pull the boat myself and take care of the problem by myself. It is no wonder that boat mechanics have a bad reputation!
Daniel R.
Aug 06, 2018
I have been in the island for almost three years. Have two boats in Castle Harbor Marina. Everywhere I go on this island I get the screw. Lies and rip offs. I needed a new motor on my center console. Wanted a Suzuki. Went to A&M. Mike the owner walked me through engine selection. And I put a deposit down. Only $1000 and he bought the motor. Ten days or so I get a call motor in bring my boat.
I was sick real sick and almost two months went by. About the time I was getting in my feet, mike called and offered to get the boat in for me. I said I could handle it now. I felt bad for tying up his money for so long. He was very understanding. So I took the boat in and he asked for no money? He said it will be done in two weeks. I laughed all the way back to my truck.
No one on this island gets anything done in two weeks. Let alone a big job like this. 10 TEN days later he calls and says its ready. What a beautiful installation. New shifter dash and motor. I read the review the man wrote above. After I deposited. I was scared to be honest. But my experience could have been more opposite. I STRONGLY recommend Mike and the folks that work at A&M. Thanks you guys ROCK!
I was sick real sick and almost two months went by. About the time I was getting in my feet, mike called and offered to get the boat in for me. I said I could handle it now. I felt bad for tying up his money for so long. He was very understanding. So I took the boat in and he asked for no money? He said it will be done in two weeks. I laughed all the way back to my truck.
No one on this island gets anything done in two weeks. Let alone a big job like this. 10 TEN days later he calls and says its ready. What a beautiful installation. New shifter dash and motor. I read the review the man wrote above. After I deposited. I was scared to be honest. But my experience could have been more opposite. I STRONGLY recommend Mike and the folks that work at A&M. Thanks you guys ROCK!
Stephanie E.
May 31, 2018
Fellow boaters. Don't do business with this provider. I recently repowered my Grady-White with them, going with a Suzuki. A&M did not prop it correctly (over revs) and did not complete several items which had been agreed to. They say it is propped correctly and the issue is due to improper trimming on my part. The data I've collected shows otherwise.
They will be happy to look at it again, at my expense. I'm not a problem customer. I was told this when I raised the issue the first time it was my problem. Suzuki customer service is of no help. A&M had agreed to work through BBB mediation, then declined mediation at the last minute, which tells me they are not in a defensible position. I've had new problems come up in the three months since my purchase. Save yourself some headaches. Despite the friendly face, A&M is dishonest. With the new problems surfacing I also question their competence.
They will be happy to look at it again, at my expense. I'm not a problem customer. I was told this when I raised the issue the first time it was my problem. Suzuki customer service is of no help. A&M had agreed to work through BBB mediation, then declined mediation at the last minute, which tells me they are not in a defensible position. I've had new problems come up in the three months since my purchase. Save yourself some headaches. Despite the friendly face, A&M is dishonest. With the new problems surfacing I also question their competence.
