Von Paris Moving & Storage

Very Impressed once again with Von Paris. They arrived on time And took extreme care with all of my belongings. They were nice and friendly and happy to be working for Von Paris. They included me in the process and made me feel like they have my best interest in mind. I will continue to refer and use Von Paris going forward.

This is the second time Von Paris moved me and it was such a pleasure to work with them again. They communicate well throughout the process from start to completion. The packers and movers are efficient and careful with others' belongings.

We used Von Paris Moving to move us out of state, store our things, and then deliver when ready. The administrative staff/move coordinator were excellent. They were very responsive, friendly, and worked with us to get a multi location delivery seamlessly. The moving crews we worked with were outstanding. They were professional, courteous, and very knowledgeable about how best to pack/unpack. Even after a 12+ Work day they were so attentive and professional. They represented Von Paris well. Thanks for everything!

I contacted Von Paris about our move from a home into an apartment. From the person who answered the phone all the way to the end of the move. they were all excellent. I can't say enough good things about this company. The three guys that moved our stuff were considerate to our things. They moved the stuff that was marked fragile with kid gloves. I would hire them again in a heart beat.

Judy and the rest of the Von Paris team were great to work with from start to finish. Judy was responsive and extremely helpful in helping us figure out our needs. The delivery team was super friendly and fast. We cannot wait to continue using them.

I had such a wonderful experience with Von Paris Moving & Storage. This was my first time using a moving company and I asked for quotes from four different places. Von Paris was by far the most responsive, professional, and affordable. Mark came to my home to do a walkthrough and was great about explaining everything in detail and answering all of my questions.

The next step was for Angela, my dedicated CSR, to reach out and explain all of the details of my contract and to walk me through next steps. Moving day arrived and Ken and team were prompt, professional, and courteous. I can't say enough good things about my experience with this company. Hopefully I won't be moving again anytime soon but if I do these guys will be the first ones I call!

My grandpa passed away end of November this year and leaving my grandma by herself in Maryland! They did an amazing job, taking care of everything for me. Treating us like there own family and taking care of all the items that needed to be packed up and moved back to Wisconsin so we could take care of my grandma. They were professional when needed, but also made us smile and laugh in our darkest days! I would absolutely recommend them to ANYONE!

I've been through almost 20 moves across the country and around the world. Von Paris made this move as pleasant as possible in this tough Summer moving environment! From pickup to delivery the Von Paris team was pleasant and professional! Of special note was Deb, my move coordinator! From beginning to end, even beyond delivery, Deb kept me fully informed-I was especially pleased she worked a delivery date around my travel schedule. Deb was also extremely helpful in making me aware of contract details that made delivery delays more palatable.

While I was pleased with everything except the delivery delays, Deb is the specific reason I'll use Von Paris again if the occasional arises and will highly recommend them to my friends and associates.

Moving can almost always be a significant challenge, take longer, cost more and be more difficult and problematic than anticipated. All that said and acknowledged, I have to say that the Von Paris Moving & Storage Team made this whole experience as painless, seamless and complication free as possible. This has been the best moving experience that I have ever had and I give the entire operation a full five-star recommendation without hesitation. Starting with first contact and the original estimated quote, staff were professional, responsive, helpful and very through and precise which meant no surprises!

Our move coordinator, Angela, was excellent, kind, friendly, thoughtful and did an amazing job coordinating the whole and following up to make sure that everything was clear and done to our satisfaction. Fernando and his moving team were incredible; I still have no idea how they were able to accomplish all that they did! Alexandra was amazing, keeping the team moving and driving the truck. Also, Butch and Tom (and crew) at the Von Paris warehouse were extremely kind and helpful!

Thank you so very much! You see, just to give you a sense of how far this company is willing to go to help, we did run into unexpected problems. Our two largest (and most precious) pieces of furniture would simply not fit up the stairs to our new place in a historical district! At the end of a long and taxing day, that felt like a devastating blow and we were scrambling (on a Sunday evening) to find a solution. Well, to their credit, the Von Paris team offered to take the pieces to their warehouse for safekeeping and to give us a couple of days to find a solution.

That eventually turned into 10 days of their holding onto our furniture and thier going out of their way to help me disassemble them (separately - on two different occasions) and properly load them into my car. all at no additional charge whatsoever. Definitely a seven star service company all the way! By the way, in case you're interested, we did successfully move the parts up the stairs and fully reassemble both pieces of furniture in our new place :-) Thank you Von Paris Team.

I recently contracted with Von Paris Moving & Storage to help me with a move of household items from the DC area to a remote part of the US. From the very beginning of the process, I was very impressed with the incredible customer service, responsiveness, and great care that Von Paris offered. I wasn't familiar with the remote visit to identify items that needed to be shipped, but Link was right there assisting me the whole time with preparing a remote inventory.

If I had a question, he was glad to help - answering emails and phone calls the same day! Deb-b was my move coordinator - she was incredible, too! She, too, offered constant attention and care - ALWAYS providing updates, explaining next steps and very attentive to what was needed for such a complex move. Packers and movers on both sides (pick-up/delivery) were super nice and efficient.

Everything arrived safely! As previously mentioned, move required coordination that included smaller trucks and 'out-of-the-way' navigation. Again, Von Paris was exceptional with every step! I don't have time to provide many online reviews, so I just focus on those companies and people that exemplify selfless service and go out of their way to deliver the company mission. The Von Paris Team achieved all of these endpoints and exceeded our expectations in every way! Many thanks!

I talked to the owner to get my best price to move my son to college. He gave me a great price and his best crew. They loaded his stuff the day he flew and the plan to take directly to Tuscaloosa. He called me after a week waiting so that I could let him buy a bed etc. to move into my home in Tuscaloosa. Months later they call me that they are ready to deliver his stuff.

I was so upset that they screwed this up. My son bought $10, 000 of stuff already. I ask to send it back. They quote my twice the cost to send back. I gave them 1/2 of money at the move. It's been a year. I'm going to BBB and my lawyer will contact them. I thought you should know too DrBob Larsen Colonel, retired Army 32 years of Federal Service

We completed a move (of furniture, rugs and artwork only) from a condominium to a single family home a few weeks ago with Von Paris M&S. it could not have been a less stressful situation (it was a 3 mile move). Although we were pretty organized, the sales rep (Mark) accurately captured every piece to move and thankfully I had time to make a few small adjustments of things I decided to take ahead of time.

The Coordinator (Jackie) communicated regularly with me and the movers were polite, efficient and personable. We found the service from start to finish exceptional and were very happy with having chosen Von Paris. Very welcome to have zero complaints.

Von Paris' Sales Representative and Move Coordinator both seemed very friendly and trustworthy at first. However, Von Paris overestimated my elderly mother's inventory by quite a significant amount prior to the move, including an entire basement-full of items that she did not intend to bring. On multiple occasions I informed Von Paris of this, and they verbally reassured our family that Mom would ultimately not be charged for any unneeded or unused moving materials; I repeated back their assurances in writing, which they did not dispute.

Ahead of the move, the Move Coordinator actually described the specific process where they would tally any unused materials and services afterward (by comparing the final delivery inventory with their initial estimate) and automatically issue a refund. Long-story-short: the "automatic refund" never materialized (it has been more than a year since the move), and when I contacted Von Paris repeatedly about this, I was told various stories: first that the original estimate was "binding" and there would be no refund (which would mean that the initial assurances from Von Paris had been false/fraudulent); later they told me that Von Paris' ledger did show a credit on Mom's account and they would investigate why she had not yet received it; finally, they apologized and offered a "Customer Service Gesture" of $250 -- problem is, that is barely a quarter of the amount that Mom was overcharged!

My family would have been willing to accept a "gesture" that was at least closer to the amount overcharged; otherwise the apology does not seem very sincere, and it appears that Von Paris is willing to rip off the elderly.

Just wanted to update my review. Upon arriving to my final destination (was in storage for a few months) found this is how they packed the boxes. A few of them were practically empty. One wardrobe box with a small box of toys 95% empty, another with just 5-6 items of clothing. A medium box with a small lamp shade. Other lamp shades not packed at all.

When I emailed them to let them know of the problem I was told to file an insurance claim for loss or damage. Seems more like inappropriate packing to me. Would definitely never trust this company to pack. Avoid using them if you can.

We had a very good experience with Von Paris, from our initial meeting with Matt to the delivery at our final destination. Our packing and moving guys in Maryland were very personable and did a great job packing, as we really discovered when we unpacked everything. Natalie and Kelly, our move coordinators were always quick to get back to me and answered any question I had. Based on our experience, I would highly recommend Von Paris.

During my 10 years of military service, I experienced many moves through a variation of moving companies. I have never observed or been in the presence of a more experienced, professional, and efficient moving team. Von Paris delivered a seamless process that involved expedited packing, loading, delivery, and unpacking. My family and I articles were treated with extreme care. Thank you guys for bringing us home!

Wondered how these people managed to stay in business. I hired Von Paris through my company for a trans-state move. Von Paris subcontracted the move to two other companies and totally messed it up. The subcontractors managed to lose a large box filled with my most valuable items. Talked to my move contact person at Von Paris. She was very rude and did nothing to help find the lost items.

The movers worked so hard moving us in one day. pack up one house unload in the new house, on a hot day. Our movers were professionals and as nice as can be we thank Von Paris for such a fun and professional group of movers who had us laughing on such a stressful day. Kenny your team was great and we appreciate and thank you.

Used them for my move from Baltimore to Ellicott City. Easy to schedule and they showed up on time and moved all my items with ease. The guys were really nice. My only complaint, three guys were scheduled but only two showed up to go pack up the truck. Once we arrived at the other house another showed up but I was still charged the full amount. Would use this service again and recommend to anyone

Used Von Paris for a move into Washington DC. Good price, they showed up on time, very professional crew who did a great job. Will be using them again.

Showed up on time, easy to work with, great customer service and great value! The movers even gave my dog Charlie treats! Highly recommend. Best value out there.

Von Paris worked with our business (nonprofit org.) to move our administrative office across Baltimore. It was a modest move but the team was amazing to work with from the first minute. The planning, move, and coordination was first rate at every level.

Used Von Paris twice in the last 6 months! Both of our moves were amazing. They handled our big, bulky & breakable furniture with extreme care! I have moved numerous times in the last 8 years and Von Paris was by far the best moving experiences I have had. We were so happy to see Maurice! Maurice was also on our last move in March. We were elated to see a familiar face.

They wrapped ALL of my furniture. Our 2nd move was on Friday where they moved us from our spacious 2 bedroom apartment into our new 4 bedroom house. We had just laid new carpet in the entire house and painted several rooms. They made sure our floor was protected. They handled all of our furniture with extreme care and caution. None of our belongings were damaged and our home survived without any scratches or dents!

The other 2 crew members, Derwood & Paul, were equally as professional, hardworking & friendly. The sales consultant, Matt Von Paris, was incredibly helpful when gathering my inventory for each move. He certainly knows the business and asks the right questions - otherwise, I probably would have forgotten about half of my belongings that would have needed special packing! Dante was my coordinator each time, he helped me with the financial paperwork, confirmed scheduling & contacted me the day before to advise of the crew's arrival time. I highly recommend Von Paris to anyone in need of quality moving services at a reasonable rate!

We had an amazing experience we had in our recent move to South Carolina by Von Paris Moving Company. From the estimate provided to the moving team, it could have not gone more smoothly. First of all, the estimate done was very accurate. The itemized list was very thorough. He was quick to answer several follow-up questions we had for our move. The team wrapped, padded, and handled our furniture and boxes in a very professional way.

Not only were they on time, but the truck was able to unload a day early in South Carolina, avoiding a rainy day. There was not one piece that was mishandled, scratched, or broken. The team leader's detailed inventory made sure that every article was numbered and accounted for. The team was polite and respectful throughout the process. Congratulations on maintaining high quality standards.

Recently used Von Paris for a move. While our procrastination created an emergency for us, they took it in stride and were able to schedule us in four days. They made a very stressful event in our lives, Easy. The crew was courteous, professional and careful with our things. Would highly recommend them and will definitely use them again. Thanks Von Paris!

I'm updating the review a year later here. The move process and insurance work finally came through. All in all it could have been worse but it really does appear as if most of damage was due to things on the loading end and the lack of staff. In doing the unboxing there was a clear point where they stopped giving a hoot. Items from the first two rooms were overpacked and shown love, items from the last room appeared as if someone just started tossing things with little care into the box.

Funny that to pack and load I got 2 guys, to unload (no unpacking) I got 3 guys here in Seattle. Clearly something wasn't communicated in my process. I did end up getting paid for the damage but the payout is largely inconsistent and took a long time to actually get (4 months). Some stuff got covered for near full value, other stuff for fractions of their value for similar damage.

Overall not terrible but not what I'd expected, especially since I imagine it'll cost more for repair than what they paid me on some things. On the bright side I got to keep everything, so yay? Not that I'll have the chance, but I don't think I'd move with them again. I've dealt with better and I've dealt with worse.

To their credit though there was no issue on payment of the insurance, outside of a delay. I'll take it as a lesson learned and ask how many people are coming next time and expect it to be 4 at least.