Atlantic Relocation Systems

My move from Arlington to San Antonio was so smooth with Atlantic. They showed up on time as promised. The employees were cousins and capable of the task, and the delivery was flawless. I will use Atlantic for all future moves.

Worst company ever! Poor service. Poor communication. Doesn't deliver on promises. and just doesn't deliver period! Still don't have my stuff after an already stressful interstate move. My stuff is still at its origin location with no concrete plans to be delivered. No diver, no packers/loaders, no 3rd party services. had to outsource everything because they couldn't get it done!

They did not do one thing they said they would do! I can't believe i will have to pay for this after everything they have put my family through. This company is not to be trusted. Zero stars! P.S. Thomas is a jerk and I would recommend he be fired.

This company has completely changed my outlook on moving! They were on time sooo professional (even with the Obstacles we had to face)! As for the drivers I had if I could have bought them a steak and lobster dinner I would! They were fast, supportive, understanding of everything and even beet me to my new house got everything unloaded (my mom was here) and waiting for me to sign the paperwork! I would definitely recommend them to ANYONE who is moving!

This is the worst company everything is an estimate and the contract means nothing. They were suppose to pick up my belongings on the 1st or 2nd of April did not come until the 4th the. They point out they are just estimates. Then they charged me more when the picked up and charged an additional 75 dollars for an extra two stairs. The contracts are built especially for them to nickel and dime you not for your benefit. GO SOMEWHERE ELSE FOR YOUR MOVE DONT STOP HERE. If I could have given them a zero I would have.

I thought the process of moving two vehicles across the country would take forever and cause the fam added stress. That was NOT the case with Atlantic. The pick up was so fast and easy, the driver was super accommodating, and left me with a comfortable feeling trusting him with my cars. The transport time was so much faster than expected and our cars arrived quickly and in the same condition we left them in.

We recently moved from Texas to Georgia. They provided a very good service in packing, loading and unloading. Some services are performed by third parties, like packing large TVs, unplugging and reconnecting washer and drier, which makes them a bit more expensive than competitors, but they provide a good service and follow up promptly with questions.

The group of movers were very fast. I had not lost or broken. Just loaded boxes very fast and did not get boxes labeled nice for storage vs Apartment. Other the. That, experience was very good.

We used Atlantic for a move from CO to NM. Everything went smoothly from packing day to loading (in the snow). The drivers arrived promptly and unloaded efficiently. The crew was easy to work with, friendly and careful with our things. No damages to property or items! We definitely recommend Atlantic Relocation for your next move!

The men arrived ahead of the scheduled time. Each of them were friendly, skilled, and thorough. Every piece was protected well, and our belongings were handled with great care. There is no question that, if needed we will call this team again. Well done!

Be warned. We are in the process of moving our elderly mom. The person they sent for the estimate said she had 3600 pounds. The 'actual' (?) weight they say after the stuff is set to be delivered is 5900 pounds. Very poor estimate. A shock to have the bill be $2200 more. It was the person THEY sent for the estimate. We showed them everything that was to be moved. Very poor business. Also, the moving coordinator disappeared for four days. Emails she should have sent sat in her 'draft' emails.

The only reason there are four stars instead of five, is because of the first few cancelations. But other than that, the gentleman was very kind, professional and thorough. Our vehicle arrived in a timely manner. We'd definitely use them again.

Do not recommend. Billy Regan is an employee there and is a predator. He is reaching out to other moving companies in the metro area and harassing them and he making pedophilic remarks about raping their 3 year old daughters. To have such an employee like that within a company makes me question the values and moral of this company.

Worst move ever. Broke our furniture and won't call back on the claims Do NOT use this mover!

The gentleman that came to our home to inspect the amount of items we have and to size truck accordingly sorely underestimated the truck size needed. My husband even requested he return to our home to reevaluate and he denied his request. We ended up having to rent a uhaul and make 3 additional trips to get all our belongings. My husband texted the sales rep several times to let him know our dilemma.

He then told us the reason for the smaller truck was they didn't have the tractor trailer available. Seems to me he should have rejected our move. Later that day my husband finally got in touch with him and we were told he was sending another crew with a truck to get the rest of our belongings. The truck never showed nor did we receive a call letting us know. This company doesn't stand behind their word and I would never recommend them to anyone. Very disappointing and extremely stressful!

Giving a five star rating just to catch attention. Atlantic Relocation moved my family from Providence RI to Atlanta GA in June 2019. Michael Crump was the manager. Mo Dardy was the mover subcontracted out from a company in Martha's vineyard. Company paid move: about $15k. Took them 4 days (past closing) to pack a 1600 sqft house. Left about $2000 (depreciated value) worth of property behind. (which will never be refunded).

I questioned if the assigned 2 guys and a smaller truck would be able to do the job, and Dardy became belligerent to the point of confrontational. Crump was notified of all issues, and he was useless. Probably the most stressful move of our lives.

Calling over the weekend and leaving a message for lumpers. This Morning we were contacted in regards to needing Lumpers. After speaking with the customer service rep, I was to be transferred to "Mike" however Mike was on another call. After hanging up. The phone rang. Not knowing how Google Voice works instead of Giving his name, Mike Is Saying " ANSWER THE PHONE BITCH!" If your familiar with Google Voice.

After pressing 1 to be connected to the call. Mike was very disrespectful and shouldn't be a Manager or Supervisor For Any Service Related To Any Jon. I Do Look Forward To Speaking With Mike's Bosses, who are in a meeting at The Chattahoochee Location Currently. Mike tried to explain that he was talking to someone else, which means he was talking to one of the ladies in the office area. NO HE SPECIFICALLY SAID " ANSWER THE PHONE BITCH! " So Mike You And Atlantic Relocation Feel Like It's Okay To Call Potential Customers Bitches?

This company scammed us dreadfully. We moved from Alaska to AZ and they put our 4 bedroom household in two trucks. This was not a problem until they unloaded one truck and held the other hostage until we paid a higher cost than the original contract deal. It was blatant scamming. Then when we paid, just so I could get the beds in that truck, I found out that my wedding ring and a bunch of other jewelry had been stolen. Even though I was insured and it should have covered my stolen items, they claimed I had no proof, and would not cover the missing items. Awful company.

You will not find many people like this that have a genuine concern for you during the stressful time of moving. Atlantic Relocation Systems has moved me 3 times as my company uses them, but since the transfers were on my own, I paid for the moving. Vanessa and Michael at the Atlanta Headquarters really treat people personally and professionally. They even involved the corporate vice-president to make a situation correct, because Assured Relocation (a poor example of an Atlas Van Lines agent) damaged a solid oak roll top desk out of negligence. Vanessa becomes your friend as you move, and you are kept informed while your move is being done. Atlantic Relocation Systems has quite a few offices throughout the United States, and worth using them to take care of all of the details.

The Carrollton, Texas office near Dallas is also very thorough at taking care of all of the details! I highly recommend Atlantic Relocation Systems for personal and business moves! Real professionals and good people!

I contracted with ARS to fully, door to door, handle our complex international move from Atlanta to our destination over 10,000 miles away. For those who have never done an international move, it can be a daunting task. Those who read this should also know I very seldom post such a detailed review. These guys and the team I worked with were amazing! EXCELLENCE PAR EXCELLENCE!

No better words to describe the experience. We are only half way there but I wanted to share today's experiences. From meeting with Mr. Andy Orlin, ARS's International Business Development person I was impressed, which also seldom happens. Mr. Orlin was highly professional, handled all customs and other related documentation and was very responsive to phone calls and e-mails. Today, the packing team arrived about 45 minutes after the latest scheduled arrival time, but made more than up for it in their professionalism.

It is unbelievable that two full huge households of very valuable antique silver, valuables, porcelain and thousands of other small very fragile collectibles as well as all our clothes that looked like a mountain to me, furniture, etc - everything that needed to go in a twenty foot container, was individually wrapped and packed by ARS, the truck loaded and them finished and done with a perfectly clean, unblemished walls and floors house, in exactly five hours from arrival to leaving.

They did an EXCELLENT PAR EXCELLENCE job. The packing team led by Ryan, was very friendly, helpful, cheerful, careful and exceptionally efficient. The last time I had such an experience was when I moved a few times internationally with very high end international movers and before today never believed such thing existed in the USA. I assure you it does. I highly recommend ARS. I understand they do local moves as well. So contact them when in need.

I would give a zero star if I could. I am very unsatisfied with their service. 1. Lost item -- They lost $11,000 worth of my belonging (a name brand office chair and a wardrobe box see below #2). No one seem to care about this and kick me around to file claims. 2. Packing -- My belongings were unprofessionally packed, for example, books were carelessly rolled up and stuffed inside the box to provide cushion for other things.

The staff also put items into mislabeled boxes. The lost wardrobe box was packed with clothes, a fan, couch frame, storage box, shelf parts, among other things, which may complicate my insurance claim. 3. Delivery scheduling -- It seems to be hard to schedule a pick up and delivery. They need a two weeks notice and charge extra for weekend delivery. I find this very inconvenient.

The crew that performed my recent relocation through Atlantic were great individuals and very respectful of my belongings. Nothing was broken but I only had a 100 mile move. However, the drastically overused products like boxes and paper which ended up adding to my already pricey estimate. 3/5. When I escalated my concern for an additional $300 in charges I spoke to the initial salesman who was understanding.

He escalated my complaint to the VP and General Manager who reviewed my inventory list. I told him of my concerns of repacking boxes and unpacking and repacking of items for which he lowered extra charges by $200 after numerous back and forth emails. 1/5. I will not be utilizing Atlantic Relocation Systems in the future and feel that the pity excess charges could have been ignored by the GM. Because of this I will be looking elsewhere for my future relocation needs.

If there was a zero I would give it. I recently came across a $150 check I never cashed from them (they sent it because they were doing nothing to address my list of issues). They damaged so many of our belongings and then I had to fight for any reimbursement. As you will know if you have been through it, unless your item was listed on the high value sheet, you are reimbursed at cents per weight.

If they broke a low price heavy item, great. The irreplaceable hand painted blow egg shell from Croatia. No reimbursement. Getting reimbursement from any moving company is hard because of this and usually not a huge issue as they go to great lengths not to break/lose stuff. Not in this case. The homemade quilt hanging in our nursery was crushed into a ball at the bottom of a box with all sorts of odd items thrown in on top. Yes, this was sorted with some ironing, and for certain if that was the only issue no big deal but that story isn't about financial reimbursement, it shows the care with which our belongings were handled.

The hand blown and painted egg that I pointed out to the movers when they began packing and asked them to handle with extra care - never even saw the egg shell - just gone. Some (not all) of the movers were exceptionally rude. I had nowhere to put our elliptical in the new house so I asked them to leave it in the front entryway until I could figure out another location.

The mover rudely said - why bother, it's not like you are going to use it. I could go on for pages and pages and pages. Just save yourself the hassle and pick another mover.

I recently used them for a move from Atlanta to LA. The gentleman who came to give estimate was professional, not pushy. My belongings arrived on time, not damaged. While they are not the cheapest, they are the best. I've used another mover for long distance move, was " squeezed" By the driver for more $ to get stuff off the truck! You will def. not get that with this Co.

They followed up, delivered as promised, wrapped things well, nothing damaged. I'm sorry to see this location has such bad reviews. Even with such a stressful time, move my experience was great.

Chris and Albert were great. They showed up on time and completed their portions of unpacking. The guy that showed up an hour late was not. He left my table wrapped in moving blankets, the bench disassembled, my loveseat in 4 pieces, my end tables in 6 pieces each, my daughter's mattress wrapped in the plastic moving bags and the bed disassembled.

He also left boxes of paper in my sons room instead of taking them away as required by the contract. I had to go buy tools to reassemble furniture that shouldn't have been taken apart! If this is the quality of worker this company offers, take your business elsewhere. He can do more harm than 2 good workers combined!

They are very careless, they literally don't care about anyone or their belongings. They "locked" our large tool chest and antique cedar chest with a screwdriver, ( to secure them, rather than having to put a strap around them) mangling the locks beyond repair. They locks cannot be replaced or repaired and the company refused to even give us any money for ruining our things.

We gave them a list, three pages long, of missing and broken items that they largely ignored. Their own employees witnessed the driver stealing our ladder and dolly, leaving us to move into a new house without the two items we needed the most. They called me a liar when I told them about it and they didn't care that their own employees were helping us chase the truck as it drove away.

The driver was called and told us he was not bringing them back. They ruined several pieces of antique furniture, pieces carelessly broken off, heirlooms broken and they don't care. We are missing so many belongings we can only assume they were intentionally stolen like the ladder and dolly. The claims department employee that was assigned to us is a rude woman who has made a point of calling us liars and waiting months to even respond to our claim. If you value your belongings, and your peace of mind, stay away from this company. The reason I gave them any stars at all is for the few nice employees we met.

This company is FANTASTIC! We are so happy with all the service provided to us by Atlantic Relocation Systems, we would like to tell the whole word how great they are! The movers were outstanding. Courteous, kind, understanding, extremely hard working people! My husband and I just don't have enough words to express our gratitude to these gentlemen that gave so much to us.

They went above and beyond the call of duty making sure that we were comfortable with what they were doing at all times. John, Max, Mario, Ricky, Martin and the others whose names I can't recall (sorry) were just wonderful. Hope we never have to move again but if we do we will definitely call Atlantic Relocation Systems!

I requested a survey recently to move my parents From one state to another, and by the time we Received the survey back we almost forgot we had requested it. When I tell you they are the Most ridiculously priced movers out there I truly mean it. We received three other surveys from Well known movers that weren't even half as expensive as these guys. So please do yourself A favor and shop around first. You'll thank me.