Bekins Van Lines

Brian was amazingly professional. He moved my grandmother's grand piano out of state and it arrived without a scratch. I didn't have to worry about a thing and pickup and delivery was exactly when he said it was going to be. I strongly recommend this company and also this driver. All my things made it without a scratch!

Beware- tools stolen and increase charges and broken items. This was for a move from CA to CT. Bekins rep, came out and quoted $9000 for 4 bedroom house and they would pack stuff in garage since my husband was already working in another state. Movers arrived and weren't aware that they needed to finish packing stuff even though I suggested to rep that they should arrive Day before to pack. Well, when they arrived it was chaos, towards the end they were so tired that they were throwing fragile things in boxes without packing paper, forgot items in garage, I had to leave pricey items.

Then I get a phone call that the price was $11000 because of weight. Well, by then it's too late to go with another company you're forced to continue with their service. When we arrived at destination, we discovered many items broken, tools stolen so my husband's entire set was useless without chargers. On our way back to CA in 2022, we used PODS and movers from Uhaul list. Put AirTags inside PODS to track locations and they worked perfectly. Total cost was $8200 from CT.

Great experience all around from the quoting process, to scheduling and of course on moving day. Highly recommend Bekins for your moving needs!

I moved from CA to FL and the Bekins team were the only one to come out to my home for an in-person estimate. The driver was one of the most professional individuals I have met and kept me updated daily on the status of the delivery and was on time with no apparent issues with our belongings. A+ rating is deserved

Use Bekins at your own risk! I gave them one star because it's not possible to give them negative stars. Salesperson Kevin Robbins is not to be trusted. Long story short, I am filing complaints against Bekins with California's Attorney General Office and the Department of Consumer Affairs Bureau of Household Goods and Services. If you value your money and sanity, stay away!

Very impressed and grateful for the thorough communication with all of the incredible people at BMS, including housing our items in storage and the cross country move. Packers, drivers, warehouse staff and our local rep are accessible, responsive, and helpful. So nice to talk to actual humans who provide super service in this digital age.

I've used Bekins in Northridge CA to move be a company twice and recently to move my home. Very professional, considerate staff and well priced. I would highly recommend them.

Best mover with a nicest and most professional crews. Give them a try, you won't be disappointed. I've used them for 5 moves.

I just contacted Bekins Moving Solutions in Santa Fe Springs, and was on the telephone for over 20 minutes provided my information etc. Then I was told that this location could not provide a person to come out and give me a quality estimation. They only provided virtual estimates. Unfortunately, I am a senior citizen and do NOT have the capabilities to provide any virtual anything.

I don't have any virtual devices. I am still using a flip phone. The gentleman I spoke to was very nice and polite, but should have ask this question in the earlier part of our conversation.

I was 100% satisfied & impressed with the skill & professionalism of this crew. I would use them again & highly recommend them

Movers were on schedule and efficient. They were very nice and helpful. I appreciate their efficiency and pleasant attitude. It helps a lot in easing the stress of moving. Service: Local move

From the initial visit of the Bekins salesman/coordinator to the last delivery of the boxes at my new home, this was a great experience. It was more expensive than the cheaper, risk-ridden brokers out there, but well worth it for an interstate move. The move couldn't have gone more smoothly. Communication from Bekins corporate throughout the process was an extra source of confidence. Jason, the driver, was outstanding in his professionalism and communication, too.

Serious lack of customer service, not sure what role Bekins has in the move other than charging your credit card. Moving crew are not employees of the company, they are hired by the driver and could be anyone. Driver is also not an employee of Bekins. You'd have the same luck getting movers off of Craigslist. Experience was disorganized, unresponsive to calls and emails with questions, don't really know who is coming into your home, they said they can't track cross country move and to call 800 number that no one answers. I'm still puzzled as to why I paid 8k for cross country move with them. Could have hired driver and moving crew off of internet and had same quality of service.

The Bekins Team from front office to accounting to drivers to guys able to lift 100 pounds did a terrific job. We were kept informed all along the way. The team was friendly, helpful, and had a great attitude throughout the process. If we had a need, we would go with Bekins again without a doubt. Services: Out-of-state move, Packing / unpacking, Storage

Had a great experience with Bekins from start to finish. Gail Bovey was our salesperson. She is amazing! Got us set up with the timing as well as the additional companies we needed for our move. Movers were on time, professional and friendly. Couldn't have wished for a better experience.

Bekins Moving gave us a great moving experience. From the timelines of the packers arrival to the timelines of delivery of our whole house contents. They were friendly and professional. They gave me the best estimate from other moving companies. Chris the salesperson was prompt in getting written estimate and was honest in answering all my questions. This is my third move with moving companies, and I can say Bekins provided a hassle-free move. We are very grateful.

I never write poor reviews on companies. I normally go with, "if you can't say something nice, don't say anything at all". Well this is the exception. I am 63 years old. I have moved to the east coast twice, along with moves within Southern California and the New York Tri-State area. I am also an interior designer for close to forty-five years. I am very familiar with the moving of furniture.

And in all my years I have never experienced anything like the appalling service I received from Bekins Storage Solutions, Santa Fe Springs, California. Many of my furnishings were in storage for close to six years with Bekins. When picked up from my home in Newport Beach, initially everything was professionally and neatly packed into large wood containers.

Everything inventoried with "check off" sheets and numerical inventory stickers. Over the years I had paid Bekins tens of thousands of dollars for storage. The day my furnishings were delivered it was the furthest thing from professional. They did not watch the truck properly and my items began to get stolen off the truck. Repeatedly I asked for them to watch the truck.

But they did not. Also, they chose not to carry the boxes up the stairs, but to throw them up the stairs. This causing many boxes to become damaged. My Donghia sofa had been re-wrapped in movers blankets, not the original ones, but ones that had oil stains and tire marks. Somehow while my items were in storage, they were ransacked, with many things stolen or broken, and no longer useable.

Over $20,000 worth of loss and damage of my personal furnishings. Bekins took absolutely no responsibility for any of this. I highly recommend, DO NOT USE THE SERVICES OF BEKINS MOVING SOLUTIONS, SANTA FE SPRINGS, CALIFORNIA.

Movers were very nice, fast and professional. It was a big move out and in to a new house. They were exhausted and were still pleasant. They were so careful with my things and worked really well with us. Will definitely call Bekins every time.

I must say that Bekins is AWESOME! At one of the worst moments in our lives facing Florence they stood by us and went above and beyond. From quote to delivery we could not have asked for any more. They were on time, professional, polite, moved furniture (a few times), and cleaned up afterwards. Not to mention the quote was spot on! You hear horror stories about moving companies. We are so glad that we chose this organization! I will tell anyone that will listen to me to use them when moving! I wish I could give them 100 stars!