Store Moore

I originally rented a unit on a Friday and it ended up being way too small and I came in the following Monday to upgrade and they're very kind very easy to adjust my needs so keep doing the good work!

The staff at Stor Moore is totally amazing tony n Fred are the best for real they ALWAYS try to help when people say customer satisfaction there at the top

I picked up a Uhaul rental truck here and the staff could not have been nicer! They had it ready to go when I got there. I had an issue where the price changed from when I first made my reservation and they fixed it for me no problem. This was not the location I originally requested to pick up from but I'm glad I got assigned here anyway! If the rest of my move goes this smoothly I will be so happy. Thank you for the great service!

These people are great. Always willing to help. Can't say the same about corporate uhaul which adds a tax for everything.

Great facility and wonderful staff. One stop shop type of place for moving and mail. Also is a Uhaul rental location as well. I moved all my stuff here from public storage as the rates was not to be beaten and the facility is 10 times better.

I needed a U-hual trailer. Having made a reservation, I was able to pick up the trailer, get hitched, and leave the place within 15 minutes. Very efficient. Will be back for certain.

Danielle is such an asset to this business! For 3 years she's taken excellent care of us and our family through moving and difficult times. thank you sooooo much! She's always prepared and knowledgeable!

I have used this facility twice in the past. Both times the consultants were very professional and friendly. They're willing to work with you with in your current situation and are understanding of your circumstances. I highly recommend and will likely use them in the future if needed. -Logan

Always friendly and helpful. I've never had a sour face greet me, smiles all around. They made certain we had what we needed, answered all questions and gave us the extra time that we needed. Only thing I've ever had go wrong is that sometimes the key pad is fussy and it needs brighter bulbs in the keypad. Otherwise they are best I've encountered in a long time.

We have had the pleasure of using Stor Moore Self Storage for the past 5 years. We have always had great customer service by all the employees along with the manager, Tony. We lived in Nebraska and had our household goods stored in Virginia. We felt great comfort in knowing our household goods were being stored in a clean, safe facility. We can not recommend this facility enough.

Let me just say this place is my jam! Basically I reserved a 26" Uhaul truck and auto transport sometime around December for a June 27th pickup date for my move to Florida. (Thats 6 months in advance ok?) Stor Moore was my "preferred" pickup location, because it was literally 0.8 miles from my house! Anyway, I decided to stop into Stor Moore the day before my scheduled pickup just to make sure they had me all set for the next morning. Turns out Uhaul(not Stor Moore) reserved me, but never "scheduled" me which all in short almost means that they gave my truck to the first person who paid up front for it.

I called Uhaul customer service just for them to tell me, "sorry we dont have any equipment in the area at all, but we can give you a $50 credit towards your card on file for the inconvenience! WHAT? I basically tell her that is bogus, unfair, and flat out incompetent customer service. She then says "well we do have a truck available in Windsor, Va but the auto transport is in Franklin so you'd have to go pick them both up separately.

Which means I would be driving my own car, plus the uhaul truck for about 2-3 extra hours. I was literally on the verge of tears. All this planning for our move, just to come down to we dont even have a truck after reserving 6 months in advance. We called a few competitor truck rental companies just to be disappointed again because now we'd be considered "last minute" reservations which is way more expensive (approx $300-$400 more) It was just a frustrating mess!

But Stor Moore to the rescuuuee! lol The staff at this location was working on my behalf all along, and speaking to higher ups and their go to direct contacts for Uhaul. They called me back to tell me that they'd received the ok to go and pick up both the truck and auto transport for me at no additional charge and that they'd have it for me on time the next day as planned!

Not only that, I was comped an extra 200 miles, and given a discount on the overall rental equipment. They took care of us at Stor Moore! (7307 George Washington Memorial Hwy, Yorktown, Va). Its been a long process planning our big move from VA to FL, but thank God for the amazing and helpful staff at Stor Moore man. They really look out for their customers and I'll NEVER forget it!

From the moment I requested a storage unit online, until the moment I put in my notice to move out, the staff was friendly, courteous, and went above and beyond to make sure I had a pleasant experience. The storage unit lot was always clean, well-lit, and well-maintained. I knew my items were safe and secure during the year I rented here. Even during move out, they helped me with my uHaul reservation and made sure I got the best price. I would highly recommend this Stor Moore location if you need a storage unit in the Yorktown area!

I placed a order for U-Boxes from the corporate number. The day I went to pick up u-haul didn't have my truck or boxes ready. They sent to Stor-More, Fred (the manager) went up and beyond. They did way more then I ever expected and work with me to get my U-Boxes to my house. The staff was friendly and showed they really cared. I cant recommend them enough if you ever have a storage or moving need.

Such a wonderful HELPFUL STAFF! Helped me out of a tight spot! I feel perfectly safe coming and going when I need to with the security of cameras AND security staff. Very reasonable prices, too. All in all, i would highly recommend them to my friends.

I have been fortunate enough to use this storage facility twice now. Each time was a painless, easy process. The team there worked with me to find me the perfect size unit at an ideal price that I could afford. I was able to work directly with Danielle, who made sure I had everything I needed and was extremely personable and helpful. I know that my things are safe and secure in the unit and I will only use Stor Moore for any future storage needs I have.

They are the best storage company locally. They are very clean and well maintained. The units are also top notch. The best part are their employees. They are very helpful and knowledgeable. Danielle is very helpful whenever I have concerns or questions. She is also courteous and knowledgeable and can direct you to the right unit you need. She is an asset to the company. I would highly recommend them for any of your storage needs.

Clean, safe, and the staff are probably more friendly than Chick-Fil-A.especially Heather.

I love the folks at Stor Moore, especially Danielle. They've been super helpful and kind since day 1. I know my storage unit and belongings are safe and that I don't have to worry about them. They have multiple locations too. The prices are also very reasonable and they're usually running some sort of special when you sign up so make sure to ask! I'd definitely recommend them to others.

Great location, great rates, the people that work here have a great personality.

Great customer service and safe place to store. Danielle is exceptional and always willing to help!

I stopped by to ask a couple of question about your facility and I was highly impressed by Danielle! She was very welcoming, professional, and informative about your low prices!

I have been with Stor & Moore for almost two years. I enjoy knowing that my stuff is safe and secure. I also like the fact that the staff especially Danielle is very friendly and informative. I like to go into to store to pay my bill because they make me feel like family. I would recommend this place to all my friends.