Charming Movers

Critical: Professionalism People that don't pay the hours! I could give them 0 stars but google doesn't allow me! Drivers drink but all the time they blame it to the new employee also they never wrap the dining chairs! You guys need to hire a real moving company! Also they stole my sunglasses

Truck showed up on time. Movers worked very hard & efficiently. Suki was great to work. She knows her business.

Selected Charming Movers in August 2020 because of their efficiency in scheduling an estimate, and the fine detail of what every facet of the move would cost. Although we packed about 70% of our shipment the crew of 5-6 that came on the packing / loading day worked very quickly and very diligently. They were very careful in padding & wrapping each piece of furniture and particularly with glass items from a China cabinet & table top.

The crew respectfully and carefully handled all of our goods, particularly many boxes we marked as 'Fragile'. We stored all of the load in their warehouse for a year and they were very flexible with our request for delivery in a new state at a busy time of year for them around Labor Day. They hired three local residents for the unloading in addition to the two company men that came down. Again, all crew members respectfully handled all of our goods.

The proof of this was when we unpacked all of our kitchen and China dishes & glasses there were only 2 broken pieces, but we attribute this to us packing the items, no fault of the company. A freezer was dented but still operational without incident so we did not submit a claim since the crew willingly moved it twice on arrival. The only item we recall missing was a 10' ladder but the company promptly reimbursed us for its cost. Cheri, the owner, & Suki in the office were always pleasant & prompt each time we called over the one year process. We highly recommend Charming Movers for your own move. DPO

I used Charming Movers to donate some furniture. It was somewhat complicated as they had to pick up furniture from two locations and move some around when they arrived at my apartment. Everyone was pleasant and professional and the move was handled with care, efficiency, and speed. Very pleased and would definitely use them again.

We contracted with Charming Movers two empty out a storage unit and take the furniture to Habitat for Humanity. The owner Cheri was very responsive, and helpful with suggestions throughout the process. The moving team was on time, very pleasant, and extremely efficient. I highly recommend Charming Movers!

Charming Movers was fantastic! The crew worked quickly, efficiently and with care. I've never seen such an ambitious, hardworking and cheerful team. I don't know how they made moving fun but they did! I've moved a lot and this company was the best I've ever seen, will definitely use again. Service: Local moving

Amazing move! Very nice and polite and extremely helpful Service: Local removals

Charming Movers moved us last week from Annapolis to Charlottesville, VA. I cannot say enough good about them! Great work, great team, great great value! The days were long but the team remained positive and very helpful to the end. All our items were treated carefully and made the move safely. A great company beginning to end! I highly recommend!

I finally made the decision to relocate to the sun shine state of South Florida. But, before I made the leap to my final destination I needed to find a reliable and reasonable moving company. No Worries right.well after several weeks of research and estimates I decided on Charming Movers. Why you ask? From the first phone call I felt at ease with their knowledgeable owner operator Cheri and family of employees.

Her daughter Suki was my day to day contact for every question and concern that I had. When my moving day arrived Charming Movers was on time with pickup and delivery of my furniture and personal belongings. The moving crew, led by Paul, were very courteous and professional from arrival to the unloading in Florida. Everything was delivered and handled as if it were their own. Do yourself a favor and contact Cheri at Charming Movers and set your mind at ease.

I have used this company several times over the last several years. Family and female owned and operated, Cheri will come to your home personally to inventory and provide an estimate for your move, and then will communicate and work with you to execute the plan for the day of the move. I appreciate the personal service and direct communication. I met her son as he was part of the crew that day and he had a calming effect on what potentially could have been a very busy and stressful day.

The admin staff calls a few days ahead for final preparation and are pleasant and resourceful. The moving crew is courteous, professional, and pleasant. These guys are efficient, strong, and reliable. They have this down to a science! They were quick in moving items but careful with them at the same time. The rates were affordable. I also appreciate that they now take donated items (furniture) and sell it, where proceeds go towards a charitable cause. Win-win I would recommend this company to others, and will call on them again when it comes time to relocate once again. Great job, once again!

If you're looking for a moving company, search no more! Charming movers was excellent from the moment we called. They answered all of our questions, their contracts were thoroughly understood- no hidden fees! Their communication was transparent from day one. They are properly insured. The guys wore masks at all times and were friendly and professional. Gotta love supporting a family operated business who is delivering excellence services. Thank you charming movers for handling my things with such great care

My sister used Charming Movers first and based on her experience I decided to use them as well. I was extremely pleased with my move and I couldn't have asked for more. From having them come and pack up my art (I was worried about transporting all of it safely - they weren't and they were right - excellent job!), wrapping and moving my furniture, transporting our car and keeping us in the loop the whole trip down.

I really couldn't be happier with the whole experience. They also wore their masks correctly and were extremely professional. We moved from VA to FL so it was a big move for us. Nothing arrived damaged - nothing! I would highly recommend them to anyone looking for an excellent moving experience.

This is a woman owned family business. She takes great pride in her company's work and in her employees. We moved from the DC area to Delaware. It was a two day move and everything went beautifully. During the move a glass table broke probably from the movement of the truck. They were very honest and took care of it for us. I highly recommend them and would use them again.

Charming Movers is a godsend. Our apartment complex had an elevator malfunction that made our movers' day 10X more difficult, but the guys handled it with professionalism and poise. They really made the whole move easier and took care of every little detail, even things we didn't think of beforehand. Thank you Cheri! Service: In-state moving

Dealing with Cheri and Suki at Charming Movers was the best experience I've ever had with moving from one location to another. Not only was their quoted estimate the most cost effective of the 6 I got for this move, when it came time to pay at the end, the cost to me was exactly what was quoted. Cheri even helped me with insurance for the move.

When I mentioned to her that the company Charming had referred me to for moving insurance was very expensive, she had her personal insurance agent call me. The agent explained how I could use my renters and homeowners insurance to have coverage, saving me the cost of purchasing a policy just to cover this move. It saved me a bunch of money! The movers worked very hard - both in moving us out of our current home in Maryland, as well as into our new home in South Carolina.

They moved quickly, yet safely, and always asked about items they weren't sure of. All in all it was a totally enjoyable experience. I would recommend Charming Movers to anyone looking for a moving company.

Highly recommend! Their teams really do handle your items with such care! they put in the necessary time and effort needed into every job. No hidden fees, excellent communication at all times.

This company has to be AVOIDED at all costs. They promised my wife that time charges exclude movers travel time to and fro to location of performance and that all packaging material was included (it even says that on their website) and gave her an estimate. In the morning I signed papers they gave in good faith assuming they reflect the agreement. without reading them as you can imagine what a single family move day looks like.

In the end they billed us movers travel time and for material and when my wife questioned them she was told that your husband signed papers this morning agreeing to pay for these items. Papers that no one explained, I never received a copy and in any case if true.

Great family run business. got my estimate quickly and was 5% less when the final bill was delivered. crew was on time and professional and after a 2 hour load in with a 3 person crew my house was packed without damage and move 3 hours south with no problem. cheri and suki were nice and actually charming but was most important was everything me and my wife, and 3 cats, cherish was handled carefully and quickly. i've moved a lot in 35 years and i would highly recommend this female run company more than most. the even helped clean up and throw away some difficult trash that required more than my middle aged back could handle at no charge. good people. good company. thanks Cheri!

Not only were they able to send people to help us move furniture from one room to another the very next day, the movers were very talented. It was obvious the way they communicated with each other that they cared about doing things properly, safely, and careful not to damage the furniture or the walls. For us, this project was a bit nerve-racking and the reassurance from Cheri was comforting! The charming Mover's team is great.

Low estimate to win business, actual cost was about twice the estimate, despite everything being properly packed before the movers arrived. Cheri had come to my apartment, looked at everything and gave me a low-ball estimate. I've now seen other reviews with the same story. Actual movers did a great job --- but a bit slow. Be careful with the estimate --- try to get a binding one.

Charming Mover's helped me move a storage unit full of furniture to my new house. There were many many fragile items including a full set of China. We couldn't be happier with how fast and careful they were. I highly recommend these people- good quality family business.

I used Charming Movers to move my things out of a storage unit and to move out years' worth of other "stuff" out of a garage. Unlike some other past moving experiences that didn't go so well, I found the overall experience ran very smoothly. I arranged everything directly with Cheri, the owner of the company. Unfortunately, I waited until the last minute to clear out the storage unit and I was under a tight deadline to move everything out before I would be charged another month.

After I explained the situation, she made some calls, and was able to shift some scheduling on her end and was able to squeeze me in within 2 days. During our call, she outlined the charges involved and provided different options to allow me to do as much or as little as I wanted with respect to packing, etc. so that I could save money. The moving truck arrived early in the morning, as scheduled.

The two movers, one of which I later learned was her son, were professional and courteous. I helped them a little bit with moving my things out of the storage unit, so it went quicker (and saved me time/money). They drove to my girlfriend's place for part 2 of the move. They emptied half of my things from the storage unit and neatly stacked everything along one wall.

They then moved an entire garage full of years' worth of stuff, into the truck - which was literally loaded to the very top. They swept the garage when they were done and took everything away to the dump. It felt great to have a clean garage! Because I pitched in and helped, the move time was a little less than anticipated and it ended up costing a little less than anticipated. Overall, I was happy with how the move went and I would use them again.

Charming Movers did a local move and item removal for us. It was flawless. Compared to the larger companies, this small, woman-owned business was very cost-effective and professional. Her movers were polite and careful with our items and our home. Nothing was broken or missing. Will definitely use them again!

A year ago my family moved out of a three bedroom townhouse into a three foot apartment. When those movers unpacked the truck, they left everything in a pile, with the things we needed most at the back or bottom of the pile. When it came time to dig through the mountain of stuff, we called Charming Movers to do the moving. Cheri and her office staff were very professional. Jose and his helper were supermen, carrying sofas and dressers like it was nothing, and moving boxes of books up and down stairs with ease.

They were polite and stayed later than necessary to get everything finished. I would wholeheartedly and without reservation recommend Charming Movers to anyone looking to move local or long-distance, or just to rearrange the stuff in your house. Tell 'em I sent ya.

This company does everything they say the are not about: hidden charges: $850 in additional supply charges just for wrapping furniture?; unreliable: they forgot a crate of my stuff and tried to charge me 3 hrs of labor for leaving the move in and going to Baltimore to get it; bad customer service: Cheri the owner argues and patronizes you on the phone when you are just trying to understand the hidden charges.

So much for thinking a woman owned business would be more trustworthy! Oh and then how could I forget the photo of their well "vetted" movers who steal from your already packed boxes. Charming movers is cheaper than competitors but now I know why!

The video on their website starts with "have you ever experienced a nightmare move?" Yes: Charming Movers was a nightmare. We had a written agreement by Charming Movers and was contacted by Cheri 9:30pm the night before we were supposed to move saying their truck was stuck down in Florida. We were to move 8:00am the next morning and settle on a sale of the house.

We were desperate. We found alternative methods later that night and paid a fortune as a result not to mention the incredible grief and stress we went through. After a week of no contact from Charming Movers, I called Cheri and was told, they did everything they could and are not responsible for our expenses. I was told by my girlfriend who hired this company that she signed a contract and in it there was a "clause about mechanical failures." It turned out that she did not sign a contract and there were other statement I was told I later found to be false.

We feel that Charming Movers should have had a backup plan. We had a written agreement. We feel Charming Movers should compensate us for all additional costs. In addition, we paid Charming Movers to come to our house a week before the move and pack our house. They over-packed costing us more money than it should have cost. For example, they packed files from a file cabinet.

I found paper files packed with paper as if it was going to break. I had previously moved the entire cabinet myself and this will cost me hours to put it all back the like before. I was told we weren't ready for the move after we paid them to come and pack our house. According to Cheri none of this was Charming Movers fault and they take no responsibility for anything.

This moving company is the worst. DON'T HIRE THEM! Their BBB rating is a "D". If I could give 0 stars, I would. I am pretty sure the good reviews were paid for. Horrible customer service. Poorly managed, incompetent movers and they steal. I thought they left a lot of my property at the house, turns out, they stole it. The movers begged me for money constantly.

They damaged the old house I sold and I had to pay for damages. If you value your property and your sanity, don't call this company! MY RESPONSE TO THIS COMPANY. You can't find me because I got married since using your horrible services. I will repost every year until everyone knows what a horrible business you have. Check the Better Business Bureau folks if you want proof.

A couple of weeks ago I read a not so pleasant review for Charming Movers inc. I know there are 2 sides to every story, misunderstandings arise and sometimes we humans make mistakes. I can honestly say when I had a friend in need of their services, this moving company was at the ready to get my friend, who recently lost her husband, and her 2 small boys moved out of a house they were being evicted from. Grieving single mother with 2 kids who didn't have the full price to pay for the move.

The owner provided her services for much less because she understood the family's plight and chose to show this family generosity and compassion. I will definitely recommend this moving company to anybody in need of a moving company.

Charming Movers moved us from Annapolis, MD to Surfside Beach, SC and they were perfect from start to finish! They pre-packed the breakables the day before the truck arrived, the truck arrived on moving day on time with 5 guys and all of it was loaded in 3 hours with no obstacles! The truck arrived 3 days later (at our request) with 2 more guys and everything was put in each room and the beds were re-installed. EVERYTHING went smoothly and the guys were wonderful!

Not a thing was broken! Excellent mover and very reasonable price. We got 5 quotes and they were one of the cheapest! I would recommend them to anyone moving short distance or long.

I hired Charming Movers Inc for a move years ago and am just now getting around to writing a review. My estimate almost doubled and there was damage to the house (holes in the wall) and to my furniture. The claim process was a pain and Cheri was very unpleasant at the end of the process. The movers moving my furniture/boxes were hard working, so I think the issue had more to do with a poor estimate and the company not sending enough movers to handle the job. Other companies that I have used have sent 4+ movers where as this company only sent 2 movers.

For the most part the move went well. They packed the house on Friday, my parents bought the guys lunch. I came home and it was ready. Saturday as we exited the home, one of the dressers ended up going through the wall. The men wised up and lifted it over the railing after that. When the legs were put back on the same dresser it was wobbly. I didn't know until they were gone.

They put the legs on and they weren't even and somehow one of the legs had the screw holes stripped. I fixed it myself the next day. And the dresser my wife has was Nice and wobbly too now. Hers, I'm still trying to figure out what happened. And the bed for my little one ended up with stripped holes. That bed has screws you need an allen wrench for assembling.

The guys busted their butts, we feed them Saturday. When I talked to Cheri about the hole in the home I have on the market, she said she'd fix it on the following Thursday. I agreed and had to have my realtor passing the message, the hole will be repaired. The next week, I heard nothing do I had to hire someone for $250 to fix it and then my wife was told Charming Movers doesn't cover damage but we'll send you $75 towards it.

After spending $3,500 for the move, it would have been nice for the owner's word to fix it, to be truthful. I was happy with the guys that did the heavy work, but not the treatment to resolve the hole. I'm a military kid, I did a lot of moving and can't remember my parents ever having move related problems.

Highly recommended Charming Movers! They estimate my move fair, didn't hit one wall. Covered my furniture which was very heavy stone dressers. Didn't drop or damage one piece. Unpacked each piece and place where we requested. The workers were polite and respectful. Very impress. We are moving again full house, will definitely call Charming movers!

I've had more than my share of horrible moving experiences with incompetent, dishonest companies - including Bekins and United franchises. Today I used Charming Movers for the second time, getting my mother-in-law into her new retirement condo in Arlington. I rarely write reviews but when a moving company "delivers" with such professionalism, courtesy, timeliness, care, and integrity then it deserves the praise. In the DC area this is the go-to moving company!

Un-Charming Movers moved me out of state in May/June of 2012 AND they recently threatened legal action against me unless I remove any and all negative listings. Obviously, that isn't happening. The case is not settled! They co-mingled my items; causing lost and damaged items yet refuse to sufficiently compensate me. The company is beyond unprofessional.

The credit card company is involved and I have two years to file a lawsuit. I also filed complaints with the US Dept of Transportation which is ongoing. I would never use their services again.