Rufe Snow Depot Self Storage

So friendly and helpful. Due to unfortunate circumstances I had to come alone and needed help loading my car on the trailer. The man working was so helpful and made sure I got it loaded and left safely.

I have been with these guys since 2007 and have had NO issues. Safe, Secure and friendly! Reasonable in pricing.

Here we are on the road with the truck that we rented from this location!

I have never seen such terrible customer service in my entire life! I got here at 2:59pm, it says place closes at 3pm, the "closed" sign wasn't even on, they said they couldn't take my mail because "the system automatically closes at 3pm and there's nothing they can do". I knew something was odd and now, checking previous reviews, and can say with confidence: they do all their closing as soon as they can so they can be done as soon as they can. "Forget the customer, we just wanna go home" kind of mentality. Rude, selfish people who can't follow business hours. I will file an official complaint with USPS

I rented a climate controlled storage unit at this facility for almost three years. The entire time I did business with this company, they were unwavering in their excellent customer service & consistently clean & maintained facility. I felt very secure and confident storing my valuables here. I highly recommend Rufe Snow Depot if you're looking for an affordable, high-quality, professional, & secure storage facility!

This place is very unfriendly. I asked an employee a question about the difference between express and priority and I unfortunately only heard bits and pieces due to the fact that I'm deaf in one ear. When I apologized and asked again, the gentleman at the front counter spoke up and said, "exactly what she just said" I didn't say anything else from that point and just walked out.

Absolutely awful service from rude, arrogant and ignorant staff. Made a complete mess of the computer input address and worsened the situation by refusing to fix it (asked me to verify the details were correct only after printing and paying for it - would have be so easy to verify before - but hey they don't seem to care). Then made it worse by overwriting it in marker pen. Suffice to say my package of Xmas gifts has not made it to the delivery address and now seems lost in the system. The post office should sever their affiliation with this place.

The review from 4 years ago is still accurate. The guy that works on the storage side is friendly and helpful. The post office guy barks orders at like you just signed up for boot camp. I sure hope that dude isn't like that 24/7 life is too short to be miserable. So to explain the 3 stars. storage dude 5 stars, post office Mr. Grumpypants gets 1 star 5+1=6 6/2=3 "Rufe Snow Storage has a private post office, DO NOT USE IT!

The employees are all difficult and unhappy. Just about every time I bring in a package they have a problem with the packaging, the way I wrote the address or some other issue. Today in typical fashion they refused my package because they did not like the placement of the address line. I left and went to the REAL POST OFFICE and was greeted with smiles and no rejection of my package. AVOID THESE UNHAPPY PEOPLE!"

Show they close At 5:30. I arrive at 3:06. Gentleman walks out as I'm exiting my car and says "we are closed". I asked it is urgent and I only have one small package. Didn't even care. I said "wow, you are so nice, thank you". He said "you are welcome" and kept walking. Talk about supporting small businesses in your community!

RV Dump site was a rip off and terrible. Difficult to get in and out. Pipe was high so it made it difficult to dump into and had no way to screw on so you had to hold it in. Then they charged $16! to use it. Nice guy that helped us though.

I agree with Robert's review below completely. One man behind the counter does go out of his way to be condescending and rude. Good Customer service is what keeps small businesses open and customers coming back. My experience there yesterday was Horrible. I would rather drive further away and wait in line than to give that man any of my business.

Love this location! Everyone is so nice and helpful. The only issue is that their hours are NOT correctly listed here on Google and they tell me they have tried to get them corrected but have been unable to get a response. On Saturdays they are only open till 3 PM!

The people here are great! Everyone is extremely cordial and very helpful. Mark and Chris are such easy people to work with and Rufe Snow Depot embodies everything you could hope for from a local business.

Why would you go to any other post office when you have this place to send your parcels from? A little like stepping back in time. Great friendly service. No waiting in long lines. The only draw back is trying to turn left out onto Rufe Snow so plan accordingly. Wish I had found this location years ago!

The post office was closed because it was Saturday afternoon, but I needed stamps. Luckily I remembered seeing this place and that they are affiliated with the USPS. This place is great! It makes me think of what a post office in a small town might be like - small, quaint, super friendly staff. And I was the only one there - no long lines! This will be my go-to post office from now on.