Mayflower Transit Agency - St. Louis Office, Office

The driver is impeccable, detailed oriented and of the highest caliber possible. He has moved us a total of three times in 11 years and nothing was ever lost or damaged. Hats off to Mark Henson and his crews.

Dodge movers handled the pick-up part of our long distance move smoothly and professionally. The crew was friendly and helpful and answered all our questions. And the 'feels like temperature in St. Louis that day was 107 degrees!

I found Dodge moving to be professional and courteous. They put a lot of effort into making sure packing and moving went smoothly. HIGHLY RECOMMEND!

Braian was my mover among others. I failed ro get a last name on him but he was darker skinned black guy with dread locs. He was really unprofessional and dropped my items as if invaluable. When i mentioned it he had an aggressive tone with me and an attitude mumbled something under his breath and walked away. I would not recommend this company to anyone. I will be taking this as far as it can go

Don't look any further for a mover. Dodge called me back immediately and gave me a competitive price. The movers let me know day of exactly what time they'd arrive at our storage unit. Careful with our items without wasting a minute. We flew in for this move, it had to be that day, nothing could go wrong, and nothing did.

This is the worst place I have ever delivered to in my 15 years of driving. Both warehouse managers were extremely rude and hateful. The shipper had the wrong address on my bill. So I went out of my way to look up the company and get their freight to them. After all this, I was sent back and forth between their warehouses only to be treated like a pariah.

I finally had to tell them I would take the freight back before they unloaded Mr. I personally wouldn't do business with anyone who was ok treating drivers so disrespectfully.

First-class company! Proud of the Dodge Team for upholding the company culture and values! Dodge sells it right, delivers outstanding customer service, and is responsive throughout the entire moving process! Great job!

Worst moving company that I have ever dealt with. Moved home to storage and apartment then from storage to new home and from apartment to new home. Delivered some items in first move then was told they could not move items in the 2nd move. The disregard with which our furniture and other possessions were treated was not any where near the other moving companies I have used in the past. Use both union and non-union personal on all moves. Unexperienced movers were very evident.

I hired them for a move that included a piano and very large cabinet. Both of sentimental value to me. The crew was very professional and knew what they were doing. They got it done with no issues. Not a scratch! I was impressed with Dodge Moving since I requested a quote. Timely, courteous, and professional. It's obvious they take time to find the right people for the job, both in the office in the field. I highly recommend them.

Dodge Moving met and exceeded our every expectation for the move-out and move-in that we hired them to do. They came in advance of the move-out date, surveyed the site and took detailed notes on how things were to be packed, then worked like absolute machines on both the move-out date at the old house and move-in date at the new. They did such a great job that we immediately re-hired them to also move our offices to their new location.

Hire anyone else than Dodge moving. Cost me over $4000 for them to break my things, damage my home and took them four days which should have taken two. Zero accountability and could care less about their customers.

An absolute disaster of a move. Ended up costing me thousands of extra dollars to correct their mistakes. Mayflower and United were no help and while the team tried to respond quickly once the move was finished, a month later I am still cleaning up their mess. Oh and they'll keep charging your credit card for random things with no explanation. Avoid at all costs.

Neglect and lack of care for all My items. From packing to packing the truck. Tossing items up in a pile, taped cardboard onto my Load so it did not fall out! Found soda inside the middle of my things in truck. Good wrappers inside my clothing boxes. Cracks, dents, broken and lost items. Over $6000 in damage claimed. Their lack of professionalism and response is pathetic.

Finally the main office got wind of the issue not dodge never checked up on the details. Then after commenting about my bad experience on their FB page they blocked me! Hide me instead of responding! Don't use them.

We had an excellent experience Dodge/Mayflower. Ours was not the easiest move to plan - splitting house into two locations, across country. Then, the plan changed, so we had to rebid. Our sales rep, Mary Pilliterri was always patient and explained her bid as many times as we called with questions. And, her coordinator, Susan Saale, was also professional and proactive. In all, I think we had one chipped glass, and it's one we packed. And, we had 100+ boxes (and, I don't think we're hoarders). Highly recommend.

I haven't even gotten to the moving part! This company was recommended as my future employer's "preferred mover" so I contacted them (in February) and was initially impressed by the references they provided and their seemingly helpful staff. I was told to call back in early May for my late July move. I did this and they quickly scheduled my in home survey.

Then things went downhill quickly. After the in home survey I requested an estimate and no one returned my emails or calls. I then was called again twice to schedule an in home survey! Eventually they figured things out and found the survey. They then told me that they had several days that I could have the pickup and planned things out for a container move so they could store my belongings so that I could choose my delivery date.

After numerous back and forth emails and phone calls (usually them taking at least 3 days to respond) I asked for move to be scheduled. I was then told that they had no available pickup dates within several weeks of when I needed to move. I started this process SIX MONTHS in advance of my move. They dragged their feet at every step. Then they tell me 3 weeks out from my move that they cannot do my move.

While they are polite and cheerful, they have managed to completely botch my move and leave me scrambling for an alternative solution with three weeks notice. I cannot believe how they could be my employer's preferred mover and I will do everything possible to ensure they no longer are. The only up side to this experience is that they have not yet had the opportunity to move my things. Please do not waste your time with these people, I regret continuing past the first warning sign.

Dodge was great from start to finish! Trish was spot on with the estimate. The movers placed every thing in the truck with care protecting all of our furniture. the 3 men they sent were very nice and polite. I only remember one of the names, Terrell? but they were all nice and have been working at Dodge for over 8 yrs each. This was a local move so I was worried about the price compared to others. Dodge was right in the middle and the cheaper one was only sending 2 older men and probably would have taken twice as long. was very happy with Dodge and their service. Will recommend a professional move to all my friends.!

Our experience with Dodge-Mayflower was very much like Sammy N's. On the day they picked up our stuff I overheard the movers say that they did not have a truck for our shipment even though we had a contractual delivery window. Ours stuff came in two deliveries. One 7 days late and the other 16 days late. When the first delivery arrived the Mayflower people responsible for unloading the truck diid not show up due to car problems.

Six hours later the driver was able to round up a guy from a nearby town and his high school aged son who unloaded the truck. When the second shipment arrived 16 days late in crates and the movers opened those crates and my stuff tumbled out onto my driveway they were quick to point out that they did not load these crates and weren't responsible for the any damage that may have occurred.

Six months later we are still haggling with Mayflower over a damage claim. Throughout this engagement Mayflower has been very much "what do you expect us to do about it" and "that's it, take it or leave it" in their approach to our damages claim. Mayflower seems to operate a very fragmented process that involves outside agents, independent operators, and handoffs that no one seems to have overall responsibility for or have any real ability to manage.

We contracted for this move with Dodge-Mayflower. Donna from Dodge was very nice, but she is just the sales person. The shipment went straight to their warehouse and will be there for more than one week. According to the assigned driver (who hasn't picked it up yet), the delivery will not be within the contracted delivery span. He doesn't even work for Mayflower - they have combined with United and neither one of these organizations have enough drivers to make their delivery dates. The customer contact who has been assigned to us just keeps telling me she can't do anything, she's not the one who plans routes. DONT USE THEM!

Donna, Shaun, Tina and everyone involved in our cross country move was top notch. I don't think you could find a better group of people. They are honest, knowledgeable, reliable, flexible, courteous, and very reasonably priced. I highly recommend this company for moving.

Moved my mom's belongings from St. Louis to North Carolina. The entire process went as smooth as could be. The movers were very pleasant and professional.