Allied Self Storage

Cannot recommend Allied Self Storage hughly enough. From my initial phone inquiry to my arrival at the office and the paperwork process Bella was pleasant, efficient and most helpful. The storage locker I selected was inexpensive and quite clean. Thanks Steve Hughes

Allied Self Storage in Winchester, VA. Was a Very pleasant experience. Very easy to get a storage unit picked out and paid for. Just the right size and a great price. This Company and it's Employees will always be my first choice to do business with.

I am editing my review from 1 star to 5. I finally got in touch with Brandy and she couldn't have been more apologetic, helpful, understanding and friendly. Due to staffing issues she hadn't been able to get back with me. She not only took care of the late fees and extra months of charges, she also tried to prorate my last month of rent and offered a refund which I refused since I did use the unit late into August. Also, she knew exactly who I was and even recalled parts of our conversation from the day we moved into the unit!

Thank you, Brandy, for your kindness and best of luck with your staffing issues! Original review: We have left numerous messages since September to have someone call us back and no one has returned our calls. We have been out of the unit since end of August and now we have almost $300 in payments and late fees because we can't speak to anyone about cancelling as we are out of town. Also, we now have a lien on our unit but we don't even have a unit! Will not use this company in the future.

Office staff was very nice, yet professional. They have video surveillance and a small, friendly dog in the office. The unit was dirty, with bird's nests in it. When I asked for a different unit, they said no problem, switched me over in a few seconds, but it also needed to be swept out.

Very clean and attentive front office! I was extremely impressed at how professional they were in the office and their patience. Was able to speak and meet with Brandi while I was servicing a client for moving in one of their units. Will definitely be recommending this facility to my friends and family. - Winston Davis, Sales/Marketing Manager @ College Hunks Hauling Junk & Moving

I needed a large storage unit on short notice. I called around and found Allied Self Storage. They had a unit available and I was able to electronically sign all docs and set up my gate code so I could access it that day without having to take time from my day to go sign papers. Anytime I had any questions I could send a quick email and get almost a immediate response from friendly staff. Would recommend this business to EVERYONE!

Allied Self Storage was great to work with. We were moving from Huntersville NC to an apartment in the area and needed storage while we looked for a home. I was able to get everything set up while I was in NC. We were able to take the moving truck directly to the storage area with no issues. Easy access to the storage area at all hours. We have now moved to our new home and closing the account was just as easy. Great customer service and would use again if needed.

- When moving over a weekend we discovered we needed some temporary storage asap - yet most places were closed. Allied had an online webpage that let me select and pay for a unit online, and then give me an access "gate" code immediately so I could start using it immediately. That was a great help during the pressure of moving. - When we had an issue getting in the first time due to a power outage in the area Brandi responded to our after hours call very quickly and gave me a solution that would get us in during the weekend.

Great service. - I've had the privilege of talking with Brandi a few times as we've moved in, then considered a 2nd unit (and then changed our mind) and in all cases Brandi does a great job managing this facility. - Top that with 24/7 access to your stuff (something many other places do not do) and this has been a really helpful resource for us! Thanks Brandi for all the help. We appreciate it.

Brandi, the storage manager, is VERY service-oriented -- always positive, understanding, and as helpful as she can be. On a recent occasion, I returned from a winter trip to find my storage lot blocked by a pile of snow. When I called Brandi about it, she had the pile removed within an hour or two. On another occasion, I had concerns about the actions of a fellow renter(s?), and asked Brandi to post a notice asking customers to discontinue the offending behavior.

She did so at the next opportunity. On yet another occasion, I found another unit in the spot I thought was mine. Brandi was at the lot within 2 minutes of my calling her, and helped me get it straightened-out on the spot. Good job, Brandi! I enjoy working with you. (JimJ)

I have had storage units for years and by far Allied is the best! Brandi is awesome. Great customer service. I had asked Brandi for a climate controlled unit and she said that they did not have any available but it was just a short time and she call with a unit that was coming available and it was the first one inside the door. I have recommended Allied to everyone that has asked me about self storage. Overall, I just can't say enough good stuff about Allied self storage!