Dominion Storage

Did not have what I needed but were very helpful in heading me in the right direction. Giving me information that had not occured to me. Big thanks.

We went here to pick up a Uhaul. The service was superb - best I have experienced in a long time. She quickly got our paperwork done, explaining each step along the way, and gave us multiple tips and pointers to make our experience better. Would rent from here again without question.

I wouldn't recommend, VERY poor customer service. The lady I spoke with was beyond rude and had a very poor attitude. I asked for a call back for availability and when I never heard back, I called them back and the lady very rudely told me they had none to rent at the time and that's why she didn't call back. Wouldn't recommend!

Great customer service. we were taken care of and picked up our truck quickly. Return was also very easy.

I have had a great experience with them and people were very friendly and very helpful

Incompetent and unprofessional, called to change billing information with them several times and they kept charging against the wrong account causing overages. When confronted they became argumentative and defensive. Also the units are rat infested. Do yourself a favor and steer clear of this place!

Have had unit hete for 5 yrs at least.and when on auto pay virtually zero issues. This year we ran into a struggle monetarily and they have been virtually night and day difference. It seems every month stuff got more and more extra fees for being a few days week late.it almost doubles cost of unit. As well trying to work with them has been extremely difficult.very rude etc. I would suggest looking elsewhere.were people are a bit friendlier and appreciative of their long term customers.

Dominion Storage went above and beyond in helping us. Everyone was just plain great! Mr. Roberts and Dawn helped us to figure out a glitch and then when I left a VERY important notebook in the uhaul they made sure I got it back! 5 stars all the way! Thank you!:

Truck was fine. however the WORST customer service I have ever experienced! Ladies in there were extremely rude. This should be resolved if they expect customers to return.