H & S Transfer

H&S moving company moved our 4200 square foot one story house to a two story house. Scott came and was very responsive- offering the least expensive option first, which I was very appreciative of. When I said, "I don't want to life a finger, " his team of movers spent days packing my house, loading boxes, and securing my valuables. They were able to move me better, faster, and safer than if I had moved myself.

I often hear people saying they think that hiring movers doesn't seem worth it. After my experience with H&S, I completely beg to differ. Moving is stressful and painful. Scott and his team took that off my plate and made the transition smooth.

We have been fortunate to have had H&S Transfer move us twice for in-town moves. They were prompt, courteous, professional and funny! Their team always made what is normally a stressful event, very easy. They moved us in a timely manner and were extremely thorough, never complaining when I couldn't make up my mind where furniture was going to be placed. I would hands-down hire H&S again should we ever relocate!

H&S Transfer Company is my go to company for all our moves both personally and professionally! As a Realtor, it makes part of the buying and selling process so much easier when you have confidence in your moving team. Their careful attention to moving your valuable possessions and their friendly staff make moving an easy transition!

This company really was irritating if I could give zero stars I would. We are military family and have done many many moves. Make sure you watch the packers because me and my husband both had to tell them things that needed to be wrapped because they were literally throwing things in boxes not wrapped. They didn't mark boxes they were supposed too and our moving truck guy had to do it on his end.

Some of the workers were lazy with what they could have fit in boxes but didn't want too. We needed up having to argue about several things and it was very unprofessional! The guy that is charge of his packers when I tried to explain these things brushed off what I was saying and walked away saying he wasn't going to say or do anything VERY RUDE! This is the worst company we have felt with in our 17 years of moving! I do not recommend you use them!

Beware! Starts off good ends Horrible after you get your belongings out of storage. We paid a lot of money for this company to move and store our belongs. The Movers are respectful and hard working. But Make sure you read your contract for claims. Because we had a whole large iron patio table come up missing.seats eight. I was sick and grieving a Child.

So I should have seen on the moving slip where is wasn't detailed in size. it just said patio tables that can be end table etc. But The Manage Scott told us we had a year to put our claim in. Our claim just got bumped from the President Kenneth M. Heyman. stating we had 60 days. And Scott was not very sympathetic on the phone because he was the one who keep stating we had up to a year.

We have it in text between my Husband and him. It would have been nice to just get a I am sorry i stated the wrong time line. I don't think they will let me do anything at this point. Karma is something else. When were in the Military you had more than 60 Days. Just Beware! Mrs. Britt

Worked with Scott. He gave me instructions, I followed, he was very engaged and helpful. I wish all transfers followed his example. Easy, professional and conscious of the IMPORTANCE of time management. Thank you.

They were on-time if not a little early, and moved a piano from a friends house to my house. It was an older piano so it has a bunch of internal parts that are delicate. H-S Transfer handled it with great care! They also performed everything very respectfully towards the current COVID crisis - keeping as much distance as possible. We will be recurring customers

We have used H & S Transfer Company for two of our in-town moves. We always look first to a locally owned family business and H & S Transfer fits the bill! They were professional and polite. They handled all of our personal items, including family heirlooms with care, as if they were their own. They packed the trucks and moved us in a timely manner. I would recommend them to anyone who needs a moving service!

For some reason I can't write a review on Google so hopefully this will still be seen. Horrible, horrible experience with these guys and I say avoid them like the plague. We just did a PCS from Ft Gordon, and we've been around this whole moving thing a few times so we're not strangers to the process. We're also not control freaks so we weren't breathing down anyone's neck or irritating them while they're trying to do their jobs, otherwise MAYBE I could understand how we were treated. Scott Heyman, VP of Sales did the walk-through with me, was perfectly friendly. Packers show up and mistreated/mishandled/packed incorrectly (we saved original boxes and styrofoam packaging) some pretty high-value items that we specifically warned them about ahead of time, and completely ignored many specific requests from my husband and I.

I wish I was exaggerating-- I made eye contact with one guy and asked him a question and he literally turned around and walked away from me. Same guy (his name was Warren) was completely rude and grumpy from the moment he walked into our house. He packed up my kitchen, ignored my 2 requests about packing my knives and non-stick pans (even after reminding him a second time).

While in the process of packing up the kitchen, he asked both my husband and I to reach down to the lower shelves and pick up dishes that he "couldn't get because he had back issues." Another guy needed my husband's help with something-- these are HUGE no-no's! The packers/movers are NEVER supposed to have the owners help because of liability issues.

Never mind the fact that I was 7 months pregnant and Warren wants me bending down and grabbing dishes for him. What makes me so angry is that he bragged about being 68 years old and how he's been doing this work since before all of us were born.good for you buddy but it sounds like you need to be in another line of work if you're going to pull that crap.

He knew every trick in the book and it was obvious that he was using them. Anyway this is just naming a FEW of the problems that happened on the first day-- I called Scott around lunch time to ask him a few questions for clarification (I.e. things that were not communicated to us) and he was incredibly snippy, rude, and condescending to me, not at all the same person who did the walk-through with me.

Next day comes, no movers show up. I called Scott around 9:30am and I get the same rude and snippy tone that nobody would be coming today (also something that never was communicated to us). Overall everyone and everything was so shady with this company. I already made all the specifics known to the military but we will never be using them again if we can help it. Beware! Update in response to H&S's reply: Denali Group managed the move but obviously sub-contracted, as most moving companies do unless the move is local.

If H&S/Mayflower was not associated with this move then why were the boxes labeled Mayflower, why did Scott do a walk-through for the move, why were all the movers/packers wearing H&S tshirts, and why did our belongings get loaded into a truck labeled 'Mayflower'? A couple pictures are attached for reference. I stand by my original review.

We requested our stuff to be picked up at a friends house and not where we were currently living due to the simple fact of us moving out early and visiting family before going to England for 3 years. Anyways they went to our old house instead of the pick up location when they got in contact with me and I let them know it was the wrong address he started cussing at me and I had to have my husband explained it before I lost it. So far not impressed we will see how everything gets packed.

Very unhappy with the way they packed our household goods. Because they bring several people, no way can I be in every room at once. The way they packed our things i.e., coffee pot with things I work in the yard with.unbelievable! We found their trash in several of our boxes after we unpacked, who does that! We would have gladly threw your trash away for you. Would I recommend them to pack anybody in the military.absolutely NOT! I have several missing items as well!

H & S did an excellent job on our recent move. They worked with us and went above and beyond on several instances. They set up the move and packed everything up and did it in a professional and timely fashion. They kept us appraised of the trucks approximate arrival time and were spot on. I would use them again in the future and recommend them for your moving needs.

H & S delivered as promise. Scott kept us informed every step of the way, was available to us and gave us packing materials plus good advice. We moved from Augusta, GA to Texas and we are glad we went with H & S. Our loading and unloading teams were professional and quick. Our total weight was less than estimated and we got a refund within 10 days. We will recommend H & S to our family & friends in the CSRA.