Ellison Moving

Critical: Professionalism, Responsiveness Horrible service, items were stored for 9 years with this company and suck8ng up all my money but when my items were finally released things were missing damaged. Submitted a claim and zero response. I repat do not store your items here at all.

Giogle doesn't allow zero stars, because Ellis deserves it, or Lee's. I was called on 6/1/22 to schedule a delivery to my home. We confirmed a delivery date of 6/3/22 between 11a-3p. Well 3pm came, nothing. Then 4pm. Then 5pm. Then 6pm. You get the picture. It is 6/4/22 and no delivery. No call to update me. Ellis Moving and Storage, you guys really need to up your professionalism.

Great delivery company. Ordered a couch and was given a delivery date and was delivered on that day within the time frame. No issues from me and this was my third delivery with Ellis

Critical: Professionalism, Quality, Responsiveness, Value Called 5 times. No Answer. Told my very expensive vanity was going to be delivered at 4pm. It was not and now I can not get a single person on the phone. They are a 3rd party shipping company to major companies so I will be letting the primary know what a terrible job this company has done. Way to screw this up.

Here's my recent home delivery. Ellis was contracted by the manufacturer and the driver left the very heavy item in the road at the end of our long driveway. I have no way to move it and they won't answer their phone or return messages to help.

They are impossible! You get a text saying it's time to schedule a move and you call, leave a message, and never hear back. I ordered chairs from ZGallerie that arrived months ago to Nashville and yet they have not been delivered. The one time I spoke with Caitlin she promised to "call me on Monday" with an update on when they might be in my area and guess what she did not follow through.

I have called on a weekly basis since then and still nothing. The even bigger problem is that when you call ZGallerie customer service they also do nothing and simply say they promise to call you. Avoid doing business with them at all costs. If you order something confirm Ellis Moving is not delivering it or it will be lost indefinitely. I am beyond frustrated and have ZERO confidence to hear from them, despite all of the money I paid for my furniture.

I have even offered to pick it up myself and still NOTHING. This company is incompetent and should not be allowed to conduct business! All of the one star reviews are spot on- they do not even deserve one. Stay FAR away-

I couldn't Eco Tiffany's review below any louder, just replace to Purple mattress. Saying they are inept gives them to much credit, how may company allows them to be their vendor . Ellis Moving received my order on 6/21, I received a call on 6/22 saying my order would be delivered 6/29 No Call No Show. I then left multiple messages without response and did not hear from anyone till 7/13.

The lady acted like nothing happened and said it would be delivery 7/16 between 1-5pm, Again No Call No Show. I understand we the customer are not choosing them so please relay this message to the company you ordered from whom is using Ellis Moving & storage as their vendor.

UPDATE 7/15: Article refunded our money and has said that this has been a consistent issue with this company to get anything delivered in the Nashville. Article is looking for another delivery company to partner with. So sadly we won't be getting our couch due to Ellis but glad to know Article is no longer wanting to work with them. Would 1000% give this place zero stars if I could.

One star is way too generous. We ordered a sofa from Article to be delivered. Found out our delivery date wouldn't be scheduled for weeks so I asked if we could come get it ourselves. now that we have tried to find a rental to drive an hour to pick up our furniture no one will return or calls or answer the phone for us to even do the work of getting our item ourselves.

All of these negative reviews are 1000% accurate. I don't understand how they are in business and super disappointed that we paid so much money just for a joke of a company to keep us from getting our item. Do yourself a favor and find a different company to work with.

Ellis was the vendor who delivered our Woodmark cabinet order. 15 boxes of cabinets. They showed up earlier than the delivery window, so we had to hustle home from a planned event. Showed up in a huge truck and had to make three passes to get to our driveway entrance via a path other than what we recommended. When we asked if they could leave the truck at the end of our freshly poured concrete driveway and dolly the boxes up, they said "no way, that's way too far to carry these" (it was about 80 feet to the garage and I could single handedly carry all but two of the boxes).

So they proceeded to take 10 minutes, and a 40 point turn to get the truck back to the garage. They then proceeded to carry every box by the straps. despite the boxes being clearly labeled with "DO NOT CARRY BY STRAPS". The experience left a very unprofessional taste.