J K Moving Systems

This is the third move I've done with JK Moving. I had everything possible already packed in boxes, but they did need to disassemble furniture for the move. They were efficient, and everything was moved carefully and very well. The sales person, Brandi, was incredibly easy to work with. I had asked hopefully for the same crew to be assigned to this move as I had on my last.

Two out of the three movers were from my previous move a few months before. Made things very easy to work with them since they were familiar with the way I labeled boxes and the layout of the new house.

We selected JK Moving Services a few weeks ago to move much of the furniture. and my wife's piano. to a new residence. The whole experience was fantastic. Phil and Irisa were great and very attentive at all steps in the process, including after-the-fact follow up to make sure we were satisfied and that there were no outstanding issues. The crew showed up early, went right to work, wrapped everything in cushioned blankets. and accomplished the whole move before noon. We were so satisfied that we are using them again next week to more our remaining furniture. It was truly a happy experience. Chris Zabawa, Bethesda, Maryland, USA.

When I used the online quote form for JK Moving Services, they called me immediately and got me scheduled. The customer service was so friendly and professional. I've done several moves, and I saw their professionalism immediately: great remote inventory process, high value item form, scheduling reminders, etc. The moving crew was amazing (Guillermo and Marvin and a third person whose name I unfortunately don't remember).

They were personable, professional, and moved my things with the utmost care. No complaints or stress. They moved everything very quickly too. Protected the floors and doors. Everything just felt very easy and pleasant. Highly recommend!

I did an interstate move with JK, relocating a 5 bedroom home and 2 motorcycles 150 miles, and the entire process was flawless. Absolutely perfect. From the initial conversation until the final box was carried into our new home, I was consistently impressed with the office staff and the moving crews on both ends of our move. Everyone I met actually cared about what they do and how satisfied I was with the process.

Everything was packed and moved carefully, on time, and the service was courteous and professional. I'm a demanding customer and JK exceeded my expectations in every category. Highly recommended!

What a disaster! The first time we moved with JK, several years ago, things worked well, but this tmove was a nightmare. One big frustration was that several of the packers did not use the parts box. Parts to assemble one of the glass stereo shelving systems were lost, but since we did not notice this when the unit was delivered, the JK people decided the claim was not valid.

They also used tape to hold blankets in place that were used to cover tables. And due to the high temperatures in the climate controlled facility, the glue from the tape and material from the fabric were deposited onto the corners of the tables (see photo). However, they again decided that this did not represent a valid claim since they were not responsible for the weather. I will never use this mover again.

Recently we moved from northern Virginia to Utah. We went through the Sterling VA office. Our driver Pirouz ( Peter) and his crew were very professional, hard working, friendly, do excellent job. From packing us up to delivery. Everything arrived at the time requested. Customer service was excellent. This was our 2nd long haul move with JK moving. I highly recommend this company. We will use them again. Best in the business. The Sullivan's

I have used JK Moving Services twice for Interstate moves. Both times their bid was competitive, but more importantly, their performance exceptional. The moving coordinator worked closely with me - always returning calls promptly and providing knowledgeable and helpful service. During one move, I requested a date change. The company was flexible and accommodated me.

The packers and movers were skilled and professional. They arrived on time at both destinations. My furniture and things were protected and moved without damage. Not much more can you ask for, right? I highly recommend JK and will use them again.

We used JK several years ago and had a great experience, which is why we chose to use them again- expecting the same level of service. Unfortunately, this time our experience did not meet those expectations and was disappointing, especially in the area of customer service. When issues came up that included part of our home being damaged, it seemed response times became extremely slow.

The challenges we had are too numerous to mention here, but suffice to say, we would not choose this company again. Moving and getting settled into a new home is a stressful experience to start with, why make it worse?

I used JK moving for two moves the past month. Both moves were done expeditiously, nothing got broken (a miracle) and all of the crew members, from the coordinator to the shipping crew and delivery crew were super amicable, super help full and everything was done in a timely fashion. Would recommend them 100%.

They moved me from the US to France --I've been moving my entire life and I've never had a better experience with a move. They were exceptionally professional from the very first contact, the packing crews (on either end), extremely responsive and easy to communicate with, excellent paperwork guidance too -- cannot recommend them more highly!

I was pleasantly impressed with the efficiency of the entire move and the way in which the movers worked so cohesively. Specifically, the prepping and handling of the furniture was very professional. I was especially impressed with how they staged all items in the truck. And as they swiftly and securely moved things as they staged them in my storage unit.

Overall the best group of movers I've ever encountered. Roberto (the driver of the truck and leader of the crew) was amazingly careful and accommodating. Working with Sande of JK Moving was top-notch, her friendliness, her professionalism and her ability to assist in solving issues were superb.

Jeffery in the DC area office helped me organize myself and gave helpful advice for my move. Although I didn't end up going with JK Moving Services, I highly recommend them if it is a good fit for you.

JK moving did a great job moving my household goods. They were early, efficient, and really polite. Pirouz was excellent and walked me through the process and ensured everything was packaged properly and labeled correctly. He was very polite and great to work with, he also had a great crew with him. This was so far the best pack out I have had in several moves. I would definitely recommend.

JK Moving Services was an excellent choice for my move! From the initial set up call through the end of the move, they were nothing but professional, kind, and considerate. They went out of their way to make sure everything was scheduled correctly and that I was taken care of during the stress of moving. The moving crew on the day of the move was AMAZING!

They worked quickly, efficiently, and were very mindful of my furniture and belongings. They went above and beyond to protect some of my delicate items. I cannot recommend this company enough!

Excellent experience with JK Moving Services. The moving crew was absolutely fantastic, professional, accommodating and exceeded our expectations. All services were delivered at a fair price and with professionalism on all fronts. I have used their services several times, and would do so again without hesitation!

Crew of 3 did an exceptional job. Took great care of our floors & furniture. Professional & polite. They are a great asset for JK Moving. Office staff was very helpful in arranging our move & kept in contact w us during the move. Would recommend JK Moving to anyone!

I hope these guys have improved since we used them. Their lead packer literally yelled at me and then refused to put our door back on its hinges (his team had removed it to get furniture through) when we needed to leave for an appointment across town at 5:30 pm. They had managed their time and packing very badly and expected us to wait after hours and cancel urgent appointments before moving overseas. Overall bad experience and would not hire again.

Awesome Movers! We thought this was going to be a rough couple of days but this JK crew were so helpful, so thorough, so easy and professional it ended up being a very positive experience! I want to acknowledge the packing crew too. Those ladies did such a good job, we were all so happy as we unpacked everything. Packed so well and organized! Everyone on this job knew what they were doing and put us at ease, especially our older mother. They were so nice and fair, paid attention and listened well, but mainly just great movers. Highly skilled at driving that big truck too! Highly recommend!

This moving company was reliable and honest. They spent time to review all items to be moved and gave me a legitimate estimate. They did not low ball the estimated just to get my business like most other movers. The men who moved my items were very hard-working and efficient. They packed the items well and nothing was broken, scratched or dented. I definitely recommend this moving company.

Attempted to schedule a move with JK Moving. Unfortunately they did not have the date I needed available. The person I spoke to proposed a future date and I explained that this was after my lease expired, therefore it was not an option for me. I was able to schedule another moving company, and moved on. However, I received repeated phone calls from JK moving about scheduling with them on alternate dates.

The phone calls were sometimes in the same person and sometimes from different people. I kept explaining that I had a mover and that I was not sure why they were calling if they were unable to do my move. Toward the end the phone calls became almost hostile, which I really don't understand since I was not the one initiating the phone calls. I have no experience with their actual movers, just with getting phone calls for service that was not available. EDIT: I note that JK Moving has requested as a comment to this review that I contact them to discuss the issue. Missing the point: it's what my review is about--JK repeatedly calling me to discuss a move they couldn't do. Why would I call again?

The team at JK Moving Services helped us tremendously! They were proactive in checking on my needs, ensuring the cross country move went smoothly, was efficient, and on time! Truly very professional and friendly staff.

Sooo rude. Parents just died. Obviously sensitive time in my life, & need long distance help for a few items. I tried to explain, *this* evening 11/4, it was only a few items, he immediately HUNG UP ON ME

The packers, people who picked up our stuff to be moved and the people who delivered our stuff were amazing. Very professional, polite, followed my sometimes quirky requests, and made my moving experience great. The only reason I gave them a 4 is I had a little hiccup and needed some questions answered and could not get a return call. Other than that I would strongly recommend them.

Overall, what you need to know is that JK Moving is a premium moving service providing top of the line service at a premium price. They pay their people well. They treat their people well and they get very good people working for them. It took me only twenty mijutes to book a move with them. Since my move was small (a couch and a chair) they offered to do it mid week to save me an hour on minimum cost.

They showed up during the time window. They called ahead to advise. They wrapped everything up nice in moving blankets. They carried everything in carefully and set it down where I asked. The only thing i did not like was thay i could not get them to narrow down their arrival window (8am to 5pm). I'm sure they knew the day before what the schedule was. But for some reason they wouldn't share that with me despite my asking several times. Nonetheless I would use them again.

I can also highly recommend JK Moving. I worked with Joe Pence on both moves from VA to MA and again from VA to TN. He was thorough and spot on with his assessment. He is very professional and responds to emails and texts immediately. They have a video assessment of your items that is catalogued and pictures in a professional packet that you receive. Chelsea was my coordinator and she handled the move professionally and swiftly.

She also responded to my questions and concerns. One of my large items was damaged in transit and she immediately took care of the situation. I will say that the initial crew out of VA dressed professionally and took care of my items. I have used other moving companies in the past and none are as professional, honest and of the highest integrity!

JK Moving was great to work with through the entire move process. Their sales team was responsive and communicated everything clearly. Prices were fair. The packing and moving crews took amazing care of our belongings. The move coordinator was extremely helpful both before and after our move. A+ would 100% recommend JK Moving to anyone looking to move their home!

I've used JK movers three times and have been extremely satisfied every time. From the first phone contact through the final delivery, JK customer service was ALWAYS in contact and available- rarely a wait on hold- always prompt and informed. This speaks to a business infrastructure that values consistency of information. I never had to repeat myself. JK uses technology.

They call email and text as a rule to ensure I am taken care of. In the latest move, jo was able to modify a delivery schedule to accommodate a last minute change. Within a span of 20 minutes- documents were exchanged and signed and the dispatcher informed. Thank to smart phones and JK team. I recommend JK to anyone seeking a stress feee interstate move.

I was just completely moved in under 2 hours! I have used JK twice now. I have nothing but great things to say. This second time I was lucky enough to have the most amazing sales rep named Jeff De Iudicibus who is technically in NC but responded to my online inquiry for my move in VA. The man was kind, compassionate and friendly and exactly the kind of person any company would want working for them.

He won me over. We had a real connection. I had a 2nd quote that was a little less money but this guy made me want to give JK my money just because he gave me the most amazing customer service experience. And I'm so glad I did. The girl who works locally to coorsinate with me was Irisa Bilbilaj was fantastic and caring. She really went out of her way to make sure I had a great experience. The movers were so professional and quick! They did a really great job. I am so happy. Thank you JK, Jeff, Irisa and your awesome employees for another job well done.

JK Moving did a great job at both ends of the move. We are very happy and would recommend JK Moving to everyone we can. The workers are friendly, courteous, very careful with the items they move, quick and efficient. Really a great company! Steve Blackburn

If you don't mind your move date changing the day of your move, a driver showing up late on the new date (with no communication after a promise of communication), move out crew showing up late, then use these guys. It will cost you more stress and worry than you ever planned!

Everything was above board and professional. It was a stress free experience from the initial contact via phone through the physical "move team" arriving and taking care of business. Very detail oriented and methodical to their approach. JK moving is definitely my preferred vendor.

We used JK for an interstate move. At the destination, the crew said, "Nice couch, it's never gonna fit up those stairs. Get a sectional." They were so sure that they didn't try. They left the couch in our garage. Within a few days, I hired Two Men and a Truck, and the three of us got the couch up the stairs in about five minutes. I figured that after I spent ~$8,500 on the whole move with JK, they might be willing to reimburse the ~$270 I spent on the other contractors to get the job done right. JK refused to reimburse the cost or make any other amends.

They said that since I had signed the paperwork accepting the move as satisfactory, that was the end of the story, and when I explained that I signed the paperwork because the crew had (incorrectly) told me the couch couldn't fit, they didn't reply. I would have thought that after spending $8,500, requesting ~$270 to cover the additional costs I incurred to get the job done right was reasonable, but apparently not. I'm disappointed JK would rather hang their hat on "but you signed the paperwork" than realize that the crew didn't complete the job and cover me for getting it done.

I would give zero stars if I could. I am currently sitting through one of the worst moving experiences of my life (and there have been alot). I am in hour 10 of them loading a 4 bedroom house in Darnestown on their truck, with several hours left to go. With a contract that was to include loading and delivering within 1 day will now be loading on Friday and delivering on Sunday due to their error.

The day started with only 5 workers and only 2 of them really working - Jeffrey and Rashawn. After many calls to their office, we had as many as 12 people, with only about 4 people working. They others just there to talk about their weekend plans. When I pleaded to them to deliver our products on Saturday, they seem insulted that I would ask since they already have commitments - yet I am a commitment they aren't honoring.

In the end, Kendra, one of the managers offered me two nights at a hotel that won't work with 3 kids amd 2 dogs and no clothes or toiletries (which are all on the truck and promised to be unloaded the same day - NOT!) What would I like? For someone to acknowledge that they screwed up, apologize and not hold our goods hostage. We are out $9,000, without our goods and did I mention that walls, stair railing, etc are all damaged and the buyers to our house are coming to inspect tomorrow at 8:00 am before they take possession? I am exhausted and still have to spend hours fixing this house. I dare someone in management from JK Moving to call or message me personally to help me.

Excellent experience all 5 times they have moved us. Would recommend them to anyone. They are one of the Top 5 Moving Companies in the USA.

We hired JK Moving. Beware - they do not stand behind their word! We hired for a local move. We're a military family and moved a ton - so a solid judge of moving companies having moved 19 times in the last 30 years. We thought we were hiring a quality moving company. Great reviews. They wrapped our white linen sectional sofa cushions with their moving blankets and they were saturated with motor oil.

The moving crew took pictures and called it in. Management promised they would take care of it - just pay on delivery. They rejected our claim. They said we had the opportunity to purchase extra insurance! Where is the commitment to the customer to provide basic clean equipment to move? I need "extra insurance" in case they damage my furniture with their oily moving blankets?

Take a look at their website. Under Care and Protection "We take steps to protect your belongings that other movers probably don't. Your belongings are protected at the very beginning and aren't unwrapped until your final destination. Every time. " So if you think a company has a responsibility to have boxes and moving blankets that are not saturated with oil you should look elsewhere.

They failed to show up with CLEAN BASIC equipment to move our household goods. When they were negligent, we were told it was our fault we did not buy extra insurance. - DO NOT USE THIS COMPANY!

We have used JK moving twice. This week a team came to pack our house and move our belongings to storage at the JK warehouse. The estimator, over estimated the cost of the project by several thousand dollars. We were never asked about crates for valuable objects, we needed 3 crates for oil paintings. The estimator ordered 9 crates, we were charged for 6 crates we never used.

When I spoke with the moving coordinator, I was informed that was my problem. The moving coordinator wasn't able to gave us the incorrect price after packing. Twenty four hours after the pack and move was complete the moving coordinator called twice to say we were undercharged and need to pay more.

WOW! JK Moving Services was impressive. I can't say I am a huge fan of moving but Ricky Stewart and the JK Team were exceptional. Super communicative. Extremely knowledgeable. Transparent. Ricky also made sure we thought through backup plans in case our closings were delayed and provided professional advice all along the way. The team was also punctual, respectful and fast. I work in the homebuilding industry and would recommend Ricky and his team to any one of my friends and/or family members. We highly recommend.

JK Moving did an excellent job in moving our belongings to our new apartment. Nothing was damaged and everything was wrapped to protect it. Our moving crew was Aaron, Terrance, and Eric. We will be using them again when we move into our new house.

JK are the finest and most careful and professional movers in the business. There is no challenge they can not meet. Everyone in the company is an absolute pleasure. We moved the contents of a large house over two days without difficulty.

Just completed an awesome move from Virginia to Florida courtesy of JK Moving and Storage. Moving is hard. The effort, training, and care exhibited by every member of the JK Staff provided my family and me with a certain comfort that we had placed an entire lifetime of memories in the right hands.

The quote process is insane. I called, sat on hold, finally spoke with someone who then transferred me to someone else, sat on hold again, then spoke with a representative in another country where it took 10 minutes just to phonetically spell out my name.

These are pictures of my damaged goods. Indian of Ocala gave me a 3700 estimate to fix fairing which had external and internal damage, and damaged rear fender. They offered me 2300. I reached out to them Tuesday with difference in estimate and now it's Friday at 11am. No response to my emails. Imagine trusting a company with your possessions and they damage them.

Then they add insult to injury with a half ass settlement. Of course they are the victims in this. No response from these ignorant morons. They had the nerve to email the Indian dealership here in Florida to do the repair for 1400 less then their estimator. Quite clearly it stated that internal damage would be added after the bike was taken apart.

But again they are too stupid and ignorant to understand that. I'll go into detail about their employee and customer service for anyone that wants more specific details. You take insurance out and they are negligent and damage the motorcycle and refuse to pay the claim. I have pictures, emails and paperwork to back up everything I posted. You should see the low life losers they use to move customers possessions with. Gregg Sipler

The estimate person was great! All but one packers/loaders were very good. Delivery however, was a disaster. They insisted to come late in the afternoon and the crew for delivery was rude and obnoxious. They damaged both my beds and dressers and nightstand. Despite my talking with operations office and customer service numerous times, nothing was resolved.

I being a conscientious person did not submit claim for replacement but only for repairs, they still deducted the $500 claiming that was my deductible! What they paid me would not even buy one railing of my Japanese platform bed. Terrible will NEVER ago with this company again.

I used JK Movers in the past and had a very good experience. Unfortunately, I did not feel as pleased on this move. Upon moving out, the front door frame got damaged and I was not informed about it at the time of the move. Yet, the crew manager walked through both houses and pointed out existing issues! I noticed the damage when I returned later to finish up at the house.

More importantly, when unloading the "COLOR CODED AND NUMBERED BOXES", the movers just put the boxes into the storage room and garage in no order whatsoever! Contents from my garage were placed into my basement storage room. I'm just really disappointed in the situation. After the movers left, I had to move a half dozen boxes that had been placed in front of my circuit breaker.

On a better note, the movers were polite and energized. I'm sorry that the crew manager did not keep the team better organized, and now I have to not only unpack, but need to reorganize my garage and storage situation! I am tired and frustrated!

I should have reviewed them before and just now seeing the 3 stars or whatever is super surprising cause I have personally used JK Moving at least 4 times if not more.and every time I call up, speak to Wendy (I believe is her name) and they are amazing! They are fast, efficient, thorough and surprisingly cost effective for their level of professionalism.

As a retail business owner I can be pretty difficult to deal with and I can honestly say that I have never had any issues with these guys. 5 stars hands down, and will gladly continue to put my name on these guys. Thanks Wendy & crew, hope you all are staying safe in these difficult times.

The team from JK Moving made my move easy. They were in regular contact leading up to the move to ensure everything ran smoothly. Best part the contact was actual phone calls instead of a generic email. The moving day crew was fast and efficient. They protected my floors, doors, and walls at both locations. They are polite and respectful with me and my belonging. I would recommend to anyone and will use them again for future moves.

My wife and I used this company to store and move our furniture recently. The main office was unresponsive and the app did not work. They are very expensive and they charged us for 7 pallets instead of the 6 we actually used. Although we finally got a refund for that, our belongings took a beating. We paid an extra $250 for a crate to move our 65" TV, but it arrived with a 2" gash across the screen. Our expensive wooden furniture had dings all over it, and they broke a bedroom window. Do not contract with this company or you will regret it.

JK promised to move me into a house April 1st, when the previous tenant was moving out. They got here early and demanded that I rent a storage unit. I had to pay a second moving company and the storage unit to move me at the correct date. No compensation was provided. I had purchased insurance and received $200 towards a completely shredded mattress. I am looking at taking them to small claims court, but they are out of state. I would not use them again, needless to say.

I needed to move my father's belongings out of his assisted living during Covid. It was stressful. JK was thoughtful, organized, careful and kind. They needed to make two stops. Everything got where it needed to go safely. There was lots of follow through on all levels. We got free used boxes and a $35 coupon for tape and packing materials. I got the warehouse late, but they kept it open for me to pick up the materials.

The guys that actually did the loading and unloading were lovely. Moving is never easy or cheap (if it is done well). We ended up paying less than the estimate because we weren't moving as much as we thought we would. I would use them again in a heartbeat.